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All Journal Jurnal Administrasi Bisnis Jurnal Riset Bisnis dan Investasi Jurnal Pengabdian Masyarakat Bestari (JPMB)
Sholihati Amalia
Jurusan Administrasi Niaga, Politeknik Negeri Bandung
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

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Journal : Jurnal Riset Bisnis dan Investasi

 1 
Pengaruh Leader Member Exchange Terhadap Kepuasan Kerja Karyawan Rizka Nurhasti Agusta Harahap; Sholihati Amalia
Jurnal Riset Bisnis dan Investasi Vol 3 No 1 (2017): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v3i1.547

Abstract

This research aims to determine the influence of leader member exchange to employee job satisfaction in PT Sandy Globalindo. Leader-member exchange is variable (X) and job satisfaction is a variable (Y). The research method that used is the analytic method with cross sectional approach. The sample in this research is 101 employees. Descriptive analysis showed that the leader-member exchange in PT Sandy Globalindo in the category enough with a mean of 2.91 and job satisfaction of employees at PT Sandy Globalindo in the category enough with a mean of 3.04. Simple linear regression test results indicate that the variable leader-member exchange impact of 38.2% on job satisfaction while amounting to 61.8% of job satisfaction influenced by other things that are not explained in this research. Therefore, it can be concluded that there is a significant influence of leader-member exchange to employee job satisfaction in PT Sandy Globalindo.
Pengaruh Stres Kerja Terhadap Kinerja Karyawan Nadia Antonita Christy; Sholihati Amalia
Jurnal Riset Bisnis dan Investasi Vol 3 No 2 (2017): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v3i2.935

Abstract

Every employee must have experienced job stress. Work stress can give positive effect but if excessive it will cause negative impact especially is on employee performance. Therefore work stress must be prevented and handled. Excessive job stress is also experienced by employees of production department at PT Catur Kartika Jaya which is engaged in making mosquito nets. Therefore this research was made to find out how the job stress faced by employees of the production of PT Catur Kartika Jaya and its influence on the performance of these employees. The results obtained through this study is that there is a strong and significant negative influence on work stress on the performance of production employee in PT Catur Kartika Jaya. Therefore, the authors suggest the company to do socialization about work stress management and various activities outside the work that can rest and refresh the soul and body.
Pengaruh Keselamatan dan Kesehatan Kerja Terhadap Kinerja Karyawan Ulfa Nurul Nissa; Sholihati Amalia
Jurnal Riset Bisnis dan Investasi Vol 3 No 3 (2017): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v3i3.946

Abstract

The purpose of this research is to know the extent of the influence of labor safety and health variables on performance of employees part of the AMT I in PT Pertamina Patra Niaga (Persero) Ujung Berung. For the method used in this research is to use quantitative methods, while for the collection of data is caaried out by means of disseminating a questionnaire to 128 employees part of the AMT I note that median value of median of the descriptive variables – safety and health work is 4,12 while for variable performance of employees is amounted to 4,09. Then from the results of a simple linear regression analysis showed that the work safety and health variables have an influence positively against variable employee performance, can be seen in results from t count i.e of 11,365 and t table of 1,9790. Then the probability values can be found in this study is 0,000 meaning that this regression model can be used to predict the performance.
Pengaruh Kepemimpinan Transformasional Terhadap Organizational Citizenship Behaviour (Studi Kasus PT Komatsu Undercarriage Indonesia) Febyola Veneta; Sholihati Amalia
Jurnal Riset Bisnis dan Investasi Vol 4 No 3 (2018): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v4i3.1254

Abstract

The purpose of this research is to analyze the influence of transformational leadership on organizational citizenship behavior. This research uses quantitave descriptive method. The sample in this study was 150 employees of Komatsu Undercarriage Indonesia Ltd, using non-probability sampling - saturation sampling. The collection of information in this study was conducted by providing questionnaires to employees and analyzed by using descriptive analysis, correlation, regression, coefficient of determination, and hypothesis testing. The results of this study indicate that transformational leadership affects organizational citizenship behavior by 31,5% and the rest is influenced by other factors. Analysis results show that transformational leadership has a significant effect on organizational citizenship behavior. 
Peran Kualitas Pelayanan Terhadap Loyalitas Pelanggan Jasa Transportasi Online Ingga Widi Aprilla; Sholihati Amalia
Jurnal Riset Bisnis dan Investasi Vol 5 No 1 (2019): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v5i1.1611

Abstract

Service quality is a form of activity undertaken by a company that aims to meet the wants and needs of customers by providing good service. Customer loyalty is a consumer's assessment of the quality of the product or service it receives based on existing expectations in the mind. Loyal customers will always tend to only one brand even though there are many similar brands. Sample in this study amounted to 135 respondents, is the people of Bandung who have or often use online transportation. The sampling technique using simple random sampling. The purpose of this study is to find out the influence of service quality on online transportation customer loyalty. The result obtained shows that service quality influence significantly customer loyalty by 24,1%.
Pengaruh Kualitas Pelayanan Bus Kota DAMRI Terhadap Kepuasan Pelanggan (Studi pada Penumpang Bus Kota DAMRI Bandung) Maulida Wahyu Fadhilah; Sholihati Amalia
Jurnal Riset Bisnis dan Investasi Vol 7 No 3 (2021): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v7i2.3254

Abstract

Bandung is the 14th most congested cities in Asia according to the Asian Development Bank. Congestion that occurs is caused by the high use of private vehicles rather than the use of public transportation. One of the public transportations in Bandung is the DAMRI city bus. However, in the last three years there has been a decline in the number of DAMRI city bus passengers and various complaints have been found from the services provided. This study aims to determine the service quality and customer satisfaction of DAMRI Bandung city buses and the influence of DAMRI Bandung city bus service quality on customer satisfaction. This study uses a quantitative approach with a sample of 384 respondents. The results of this study indicate that service quality and customer satisfaction are in the good category. Then, service quality has a significant and positive effect on customer satisfaction with an effect of 65.8%.
Pengaruh Stres Kerja Terhadap Kinerja Karyawan Nadia Antonita Christy; Sholihati Amalia
Jurnal Riset Bisnis dan Investasi Vol 3 No 2 (2017): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v3i2.935

Abstract

Every employee must have experienced job stress. Work stress can give positive effect but if excessive it will cause negative impact especially is on employee performance. Therefore work stress must be prevented and handled. Excessive job stress is also experienced by employees of production department at PT Catur Kartika Jaya which is engaged in making mosquito nets. Therefore this research was made to find out how the job stress faced by employees of the production of PT Catur Kartika Jaya and its influence on the performance of these employees. The results obtained through this study is that there is a strong and significant negative influence on work stress on the performance of production employee in PT Catur Kartika Jaya. Therefore, the authors suggest the company to do socialization about work stress management and various activities outside the work that can rest and refresh the soul and body.
Co-Authors Febyola Veneta Ingga Widi Aprilla Ivon Sandya Sari Putri Mamun Sutisna Maulida Wahyu Fadhilah Nadia Antonita Christy Rizka Nurhasti Agusta Harahap Sarah, Ira Siti Sri Raharso Sri Surjani Tjahjawati Tintin Suhaeni Ulfa Nurul Nissa