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All Journal ILKOM Jurnal Ilmiah JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) Jurnal Informatika Kaputama (JIK) Jusikom: Jurnal Sistem Informasi Ilmu Komputer Jurnal Vokasi JTIK (Jurnal Teknik Informatika Kaputama) G-Tech : Jurnal Teknologi Terapan Rambideun : Jurnal Pengabdian Kepada Masyarakat International Journal of Engineering, Science and Information Technology Jurnal Tika I-Com : Indonesian Community Journal Sisfo: Jurnal Ilmiah Sistem Informasi Jurnal Energi Elektrik Jurnal Teknologi Terapan and Sains 4.0
Yulisda, Desvina
Universitas Malikussaleh
Agriculture, Biological Sciences & Forestry Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Public Health Social Sciences Transportation Other

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Journal : Jurnal Informatika Kaputama (JIK)

 1 
USER USER EXPERIENCE TEST MARKETPLACE E-COMMERCE KOPI DENGAN MENGGUNAKAN ISO METRICS PADA UMKM DI ACEH TENGAH Desvina Yulisda; Rahma Fitria; Eka Susanti; Ebi Putra
Jurnal Informatika Kaputama (JIK) Vol 7, No 1 (2023): Volume 7, Nomor 1, Januari 2023
Publisher : STMIK KAPUTAMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.1234/jik.v7i1.1242

Abstract

Website e-commerce ini sangat sering digunakan oleh masyarakat indonesia dalam menjual barang. Untuk memudahkan UMKM dalam memasarkan produk di e-commerce shopee, website ini perlu diuji oleh pengguna untuk memberikan umpan balik bagaimana nuansa website setelah digunakan. Tujuan dari penelitian ini adalah untuk melakukan uji user experience (UX) pada e-commerce shopee sebagai penjual. Uji UX dilakukan di ruangan yang di set-up seperti di laboratorium dengan 10 pengguna yang tidak pernah menggunakan website shopee tersebut sebagai penjual. Selama pengujian pengguna diberikan beberapa tugas terkait website sementara fasilitator melakukan observasi untuk menganalisis usability metrics. Data yang dikumpulkan akan mengungkapkan kelemahan dan kelebihan situs web. Usability score diukur berdasarkan metrik kegunaan ISO termasuk efektivitas, efisiensi dan kepuasan. Hasil pengujian UX ini menunjukkan bahwa situs web tersebut lumayan ramah terhadap pengguna yang dibuktikan dengan uasbility score sekitar 84% atau di atas rata-rata. 
USER USER EXPERIENCE TEST MARKETPLACE E-COMMERCE KOPI DENGAN MENGGUNAKAN ISO METRICS PADA UMKM DI ACEH TENGAH Desvina Yulisda; Rahma Fitria; Eka Susanti; Ebi Putra
Jurnal Informatika Kaputama (JIK) Vol 7 No 1 (2023): Volume 7, Nomor 1, Januari 2023
Publisher : STMIK KAPUTAMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59697/jik.v7i1.7

Abstract

E-commerce sites have become popular for sellers in promoting their business during the covid-19 pandemic. One of the e-commerce that is used in promoting business is shopee. . This e-commerce website is very often used by Indonesian people in selling goods. In order to make it easier for middle-range businesss to market their products on e-commerce shopee, this website needs to be tested by users to provide feedback on how the website feels after use. The purpose of this research is to test the user experience (UX) on e-commerce shopee as a seller. The UX test was carried out in a room set-up like in a laboratory with 10 users who have never used the Shopee website as sellers. During testing, users are given several tasks related to the website while the facilitator makes observations to analyze usability metrics. The data collected will reveal the weaknesses and strengths of the website. Usability score is measured based on ISO usability metrics including effectiveness, efficiency and satisfaction. The results of this UX test show that the website is quite user-friendly as evidenced by a usability score of around 84% or above average. It is expected that this research can be adopted by software engineers or usability testers to produce user-friendly e-commerce that makes users comfortable and easy to use the website.
Co-Authors Ananda Faridhatul Ulva Andik Bintoro Angga Pratama Ar Razi Badriana, Badriana Bakhtiar - Ebi Putra Eka Susanti Eka susanti Emi Maulani Eri Saputra Gita Perdinanta Himmatur Rijal Ilham Sahputra Muhammad Fauzan Muhammad Habib munirul ula Mutammimul Ula Muthmainnah S.Kom, M.Kom, Muthmainnah Mutiara Fajar Muzakir Nur Nurdin Nurdin Nurul Hayati Harahap Rahayu Rahayu Rahma Fitria Rahma Fitria Rika Aulia Rizki Setiawan Rizky Putra Fhonna Salsa Nurfasha Sayed Fachrurrazi Susanti Susanti Veri Ilhadi Yofita Sandra, S.Pd., M.Pd., Zico Farlin, Dr. Budiwirman, M.Pd., Zurhijjah Zurhijjah