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Journal : Journal of Business and Management

Mapping and Improving Employee Engagement Driver Factors at PT XYZ Mahardika, Bhaskara Putra; Gustomo, Aurik
Journal of Business and Management Vol 4, No 6 (2015)
Publisher : Journal of Business and Management

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Abstract

Abstract. PT. XYZ is a state-own oil and Gas Company of Indonesia. Founded in 13 September 2005, PT. XYZ is a company that runs an upstream business activity of oil and natural gas in Indonesia, covering exploration and exploitation. Based on PT. XYZ performance realization report, their employee engagement sector has scored 75% out of 100%. Based on that data, PT. XYZ left 25% room for improvement in Employee Engagement sector. The main point of this research is to mapping the employee engagement driver factor in the company in order to increase the employee engagement level of the company. In order to know which driver factor which have the most significant impact of the employee engagement, this research use a synthesis of employee engagement framework from ASTD, Gallup, and DDI. This research use questionnaire to gather the data and analyzed by SPSS. The result of this research was Job Fit became the most significant employee engagement driver factor in PT. XYZ. Based on that result, the suggestion plan for PT. XYZ was to apply the competency-based management and competency-based human resource to make a strong competency-based foundation in the company. Keywors : employee engagement, driver factor, employee performance, competency-based management, competency-based human resource.
Analysis of Organizational Culture and Leadership Style in RST Company Rosidah, Siti; Gustomo, Aurik
Journal of Business and Management Vol 3, No 8 (2014)
Publisher : Journal of Business and Management

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Abstract

Culture and leadership is one of the important elements in company life, because it can make a significant contribution to the success or failure of an organization. In every company process there is a system that is not visible, but its existence makes the company different from others. The system is the organizational culture that is a characteristic that describes the characteristics of the company, because the organizational culture has a very important meaning that is used as a tool to achieve its goals. Thus with has organizational culture of high quality it will company sustain and compete with the other new companies. This final project is to analyze the organizational culture and leadership style in RST Company. The model used to assess the organizational culture is the Organizational Culture Assessment Instrument (OCAI) by Cameron & Quinn. This model has four cultural types (clan, adhocracy, market, and hierarchy) and of the four cultural has 6 dimensions (dominant characteristic, organizational leadership, management of employee, organizational glue, strategic emphases, and criteria for success). While leadership style using transformational and transactional model and counted with frequency analysis. In collecting the data, the sample used is 33 people by distributing questionnaires. The results of this research is the dominant culture in RST Company are clan, market, and adhocracy culture that emphasizes family clan to be applied in the organization, and leadership style emphasizes transformational that prioritized .Keyword: Organizational culture, leadership style, Organizational Culture Assessment Instrument (OCAI)
The Decisive Factors of Choosing Tutorial Institution (Bimbingan Belajar): The Case Study in Ganesha Operations and Sony Sugema College Kusuma, Rizky Aditya; Gustomo, Aurik
Journal of Business and Management Vol 1, No 2 (2012)
Publisher : Journal of Business and Management

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Abstract

The purpose of this research was to find the factors that become a parent consideration before choosing a Tutorial Institution (Bimbingan Belajar/bimbel). To answer that, Service Quality and Importance-Performance Analysis tool were used in this research. The Service Quality used were divided into 10 dimensions, the 10 dimensions then derived into 32 attributes. The 32 attributes then will be analyzed using Importance-Performance analysis tools that will represents the factors that parents think determine their decisions in choosing bimbel. The research was conducted in two of most recognizable bimbel in Bandung, West Java-Indonesia, the bimbel were Ganesha Operation and Sony Sugema College. There are 120 questionnaire spread using non probability sampling. The research found several important attributes in parent’s point of view. The research also founds that both of the bimbel weren’t performing well in several dimensions. In Ganesha Operations, the tangible dimension, the reliability dimension, the responsiveness dimension and the communication dimension should be improved. Meanwhile in SSC, the tangible dimension, the reliability dimension, and the credibility dimension are the dimension that they should improve. The results then can be used by any of bimbel to improve their performance as there are attributes that were important by the parent’s point of view. Meanwhile, for the bimbel that involved in this research, recommendations were available in the end of paper.Keyword: Tutorial Institution (bimbel), SERVQUAL, Importance-Performance analysis, customer satisfaction.
Identification and Analysis of Accident Causes Using Human Factors Analysis and Classification System Approach in PT X Narendradewo, Pandu; Gustomo, Aurik
Journal of Business and Management Vol 2, No 1 (2013)
Publisher : Journal of Business and Management

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Abstract

The research’s purpose is to reveal most intense human factor to cause accidents within PT X January to July 2012 period by using Human Factors Analysis and Classification System. Result was created  by accumulating the accident hierarchy frequency from the Body Injured Incident Data record of six months along with the Injured Body Parts Map data to find out which part could be harmed on what level. Then from the summarized contents , human factors of accident would be extracted using Human Factors Analysis and Classification System (HFACS) approach, dividing each accident into specific category. To see which factor caused what, the accident hierarchy and the factors will be correlated to form a new variable,  reveals what kind of causes that appears the most and brought what type accident in result. That step will then completed by adding injured parts to the the one got found. The result overview pointed at revelation of Skill-Based Error and Physical Environment as the dominant of factors that lead to Medical Treatment accidents during the period. The result then would be a consideration to develop accident prevention program with focus on those two. Keywords; Safety,Human Factors Analysis and Classification System, Accident.Category:Human Resources Management, Safety and Health Management
Workload Analysis on CV Saswco Perdana Mayasari, Mia; Gustomo, Aurik
Journal of Business and Management Vol 3, No 6 (2014)
Publisher : Journal of Business and Management

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Abstract

The research aimed to find out how the workload can be evenly distributed in CV.SaswcoPerdana, so employees have clear job analysis. The methodology used is Workload Analysis. Primary data is collected by questionnaires and workload form that distributed to 12 employee and interview the management. There are several job positions are overload and under load. Overall, the most employees understand their job analysis and know their standard workload. Suggestions for CV.Saswco Perdana are company should review the job description for employee of each position and reduce some overload job to under load job. Keywords: Workload, Job Description, Human Resources Management, Workload Analysis Category: Human Resources Management, Human Resources Planning, Work System, Workload Analysis
Determining Key Performance Indicators: Case Study at School of Business and Management ITB Tria, Bella; Gustomo, Aurik
Journal of Business and Management Vol 4, No 10 (2015)
Publisher : Journal of Business and Management

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Abstract

Abstract- Organization is known as the most important and basic function of management. School of Business and Management, Institut Teknologi Bandung (SBM-ITB), is one of the most well known business and management school in the country. Today in Indonesia, the competition between different business schools has become tighter over the years. The research objective is to determine a set of alternatives of Key Performance Indicators (KPIs) for SBM-ITB since SBM-ITB currently does not have a proper system to deliver incentives for the employees, a system to develop their employees, and a system to develop their employee competencies/career. Hence a proper performance appraisal system is required to create the system. In order to create performance appraisal system, certain factors must be determined. The method use to determine the Key Performance Indicator is the steps in improving Key Performance Appraisal System, narrative analysis, and conceptual framework on determining Quantitative KPIs. The sample consists of fourteen professional staff (non-academic staff) of SBM-ITB representing their different units/division. The result of this research shows the Key Performance Appraisal for fourteen professional staffs after merging their Job Profile, ISO, RENSTRA, and conducting an interview. The result of this research is the recommended example or alternative of KPIs that can be used by SBM-ITB in determining their employee KPIs in the future, which is aim to increase the performance of their employees. The recommendation for this research is to improve and update their current job description, ISO, and RENSTRA and to further expand the KPIs for other staff in SBM-ITB.  Keywords: key performance indicator, SBM-ITB, organization
Analysis of Employee Engagement in PT Kaltim Prima Coal Indonesia Utoro, Dyta Tameswari; Gustomo, Aurik
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

PT Kaltim Prima Coal (KPC) is one of largest mining company in the world, which engages in coal mining and sales for both domestic and international industrial customers. In the midst of the global competition climate, Kaltim Prima Coal recognize that it is their employee who have driven company to move forward and distinguished them from other competitors. The purpose of this research is to find out which factor that affect the employee engagement in KPC and in the end will analyze about factors that need more improvements, in order to maintain the employee engagement within employees in KPC. The result shows that there were 3 factors that really affect the employee engagement in D & E level of management in PT KPC, there were quality of work, inspiration value, and tangible rewards.Keywords: PT KPC, employee engagement, hay model, ASTD
IMPROVING EMPLOYEE VALUE PROPOSITION IN PT. NMH Rahayu, Popy; Gustomo, Aurik
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract. Background: This research aims to construct driver variables of employee value proposition, on what level each variables has an effect to employee value proposition, and what is the weaknesses of that variable of employee value proposition in PT NMH. Methods: This research used method based on exploratory study then building conceptual model of EVP and create questionnaire design afterward. In collecting the data, questionnaires distributed to 195 employees from 14 divisions in PT. NMH using sampling method. Result: The result of analysis factor Principal Component Analysis found new variables that there are seven variables which effect to employee value proposition, consists of; leadership, company image, communication and working environment, compensation and allowances, opportunity, job, and vision. Based on descriptive analysis found that job has the lowest average score, and the weaknesses of this variable is about “The job as desired” it defined that employees in PT. NMH did not get the job as they wants to get when they choose to work in the company. Conclusion: Based on the result of factor analysis and descriptive analysis that PT. NMH have to concern in Job factors especially in job demands and job resources.Keywords: employee value proposition, driver variable of employee value proposition, PT. NMH
Analysis on PT Semen Indonesia Organizational Culture Based on Organizational Cultural Assessment Instrument (OCAI) Zulfikar, Rachmat Calief; Gustomo, Aurik
Journal of Business and Management Vol 3, No 7 (2014)
Publisher : Journal of Business and Management

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Abstract

Up until now, PT. Semen Indonesia has been dominating the cement industry competition in Indonesia. In the other sides, the South East Asia region will encounter a new phenomenon in 2015 which is ASEAN Economic Community (AEC) with the mission of making ASEAN region as a region with free movement of goods, services, investment, skilled labor, and a free flow of capital, that have the program of improving the implementation of ASEAN Free Trade Area (AFTA) which will eliminate any cost of tariff for goods trading from any ASEAN region countries. That means the competition that PT. Semen Indonesia will encounter is not only against other Indonesian private companies, but also with other ASEAN countries’ companies. This research’s objectives is to assess the current condition of PT. Semen Indonesia’s organizational culture and also the preferred organizational culture by PT. Semen Indonesia’s employees by using Organizational Culture Assessment Instrument (OCAI. The result shows that the current organizational culture in PT. Semen Indonesia is balanced without any tendency to any category of organizational cultural framework. While for the preferred condition by PT. Semen Indonesia’s employees, the culture tends to Entrepreneurial and Clan Culture.Keywords: Semen Indonesia, Organizational Culture, OCAI, AEC, AFTA
A Proposal to Evaluate Training Material of Indonesia mengajar Program; Case Study: Training for Pengajar Muda Batch Fourth Yuliana, Indah; Gustomo, Aurik
Journal of Business and Management Vol 3, No 1 (2014)
Publisher : Journal of Business and Management

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Abstract

Abstract-PM’s workplace condition is very dynamic so IM need to evaluate the intensive training implementation periodically in order to the trained material to PM appropriate with the needs. This research aim to evaluate intensive training implementation which was gave to PM batch fourth. This research focus on evaluation of training PM batch fourth. Result from the research will be recommend to IM to be a consideration for the next training design. This research use qualitative method which use primary and secondary data. The primary data was gathered by interview and the secondary data was gathered from journal published, internet and data from IM which related with the research. Based on the data analysis, the results showed that there is a gap between the materials needed with the material that has been given at the intensive training. There are several competencies need more training, those are pedagogical understanding, knowledge about condition of the placement, survival skills, and leadership skills. To cover this gap, IM need to add the necessary materials and remove the less important training material. Keywords: education, training, competency, evaluation, IM, PM