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Student Behavior Intention: An Analysis of Culture, Lecturer Performance, and Academic Services Quality Weny Putri; Feby Astrid Kesaulya; Yohanes Dicka Pratama
Journal of Accounting and Strategic Finance Vol 2 No 1 (2019): JASF (Journal of Accounting and Strategic Finance)
Publisher : UNIVERSITAS PEMBANGUNAN NASIONAL VETERAN JAWA TIMUR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jasf.v2i2.32

Abstract

This study aims to determine the influence of student's culture, lecturer's performance, and academic service quality based on student perception on behavior intention of Musi Charitas Catholic University students (UKMC). The analysis used path analysis with the Structural Equation Model (SEM). The results showed that cultural variables, lecturer performance, and academic service quality from student perceptions influenced the intention of UKMC students to behave. The results of this study provide information related to student culture, academic services that students want, and the ability of lecturers from the student's point of view as well as how these variables affect their intention to behave. This information can provide a gap for UKMC to be able to make improvements in some aspects that are still felt less than customer needs perceptions. Customer needs fulfillment is ultimately expected to shape the positive behavior of UKMC students.
Peningkatan Produktivitas Pemasaran Produk UMKM Pempek Acen dengan Pendekatan Analisis SWOT dan DMAIC Fandy Liyanto; Yohanes Dicka Pratama
Jurnal PASTI (Penelitian dan Aplikasi Sistem dan Teknik Industri) Vol 14, No 2 (2020): Jurnal PASTI
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (571.645 KB) | DOI: 10.22441/pasti.2020.v14i2.004

Abstract

After conducting interviews it is known that the marketing activities implemented byPempek Acen SME’s have not been running optimally so that it causes the low profitsobtained by Pempek Acen SME’s. To formulate an appropriate marketing strategy, a SWOTanalysis is carried out to determine the strengths, weaknesses, opportunities and threats ofPempek Acen SME’s. Then an improvement is made using the DMAIC structure. First theidentification of current conditions at SMEs is carried out, then measurements are made toselect the issues to be overcome, then analyze the main causes of problems using a fishbonechart, then improvements are made. Implementation of improvements carried out includeconducting promotional activities using social media, making coupons for customers whobuy back Pempek SME’s Pempek Acen products and adding pempek variants to PempekAcen SME’s products. After the implementation of the improvement, there was a decrease inthe gap between the number of products produced and sold, an increase in the level ofcustomer loyalty and an increase in productivity of 1,10235 to 1,13714 after implementationof the improvements. From these data, it can be seen an increase in productivity by 0.03479or equivalent to 3.479%.
PENTINGNYA P-IRT DAN IDENTIFIKASI KANDUNGAN AIR DI PANTI ASUHAN SANTA MARIA PASANG SURUT Fransiska Soejono; Ian Kurniawan; Theresia Sunarni; Yohanes Dicka Pratama; R. Kristoforus Jawa Bendi; Urbanus Dwi Adi Pitoyo; Maria Rosari Efila; V.C. Gracia Putri Wiguna
Jurnal Terapan Abdimas Vol 4, No 2 (2019)
Publisher : UNIVERSITAS PGRI MADIUN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (140.231 KB) | DOI: 10.25273/jta.v4i2.4839

Abstract

 Abstract. The Santa Maria Orphanage seeks to be financially independent by making a food business. The business has been running for two years. The problem is that the manager does not yet understand the importance of Home Industry Food (P-IRT) and the unavailability of clean water at the Santa Maria Orphanage. The main sources of water used in the Orphanage are two rainwater and well water. Well water is only used for bathing and washing purposes because it is thought to have high acid levels. The activities carried out were intended to motivate business owners both the Business Manager of Santa Maria Orphanage (SanMa Business) and their two partners to seek P-IRT certificates and identify the water content used at the Santa Maria Orphanage. Based on the results of the activity feedback it is known that there is an increased understanding of the PIRT. While the results of laboratory analysis show that there are several parameters that exceed the permissible levels, namely smell, taste, color, turbidity and some metal elements. Abstrak. Panti Asuhan Santa Maria berupaya untuk mandiri secara finansial dengan membuat usaha makanan. Usaha tersebut sudah berjalan dua tahun. Permasalahannya adalah bahwa pengelola belum memahami pentingnya Pangan Industri Rumah Tangga (P-IRT) dan belum tersedianya air bersih di Panti Asuhan Santa Maria. Sumber utama air yang digunakan di Panti Asuhan ada dua yaitu air hujan dan air sumur. Air sumur hanya digunakan untuk keperluan mandi dan mencuci saja karena diduga memiliki kadar asam yang tinggi. Kegiatan yang dilakukan ditujukan untuk memotivasi para pemilik usaha baik Pengelola Usaha Panti Asuhan Santa Maria (Usaha SanMa) maupun dua mitra mereka untuk mengupayakan sertifikat P-IRT dan mengidentifikasi kandungan air yang digunakan di Panti Asuhan Santa Maria. Berdasarkan hasil umpan balik kegiatan diketahui ada peningkatan pemahaman mengenai PIRT. Sedangkan hasil analisis laboratorium menunjukkan bahwa terdapat beberapa parameter yang melebihi kadar yang diperbolehkan yaitu bau, rasa, warna, kekeruhan dan beberapa unsur logam.Kata Kunci : Panti Asuhan, P-IRT, Identifikasi Air, Air Bersih