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PENGEMBANGAN MODEL KONSEPTUAL TENTANG KETERKAITAN PARA PELAKU DENGAN KELUASAN PERENCANAAN SUKSESI PADA PERUSAHAAN KELUARGA Harsono, Mugi
Benefit Volume 11 No 1 Juni 2007
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This seminal article discusses the basic concept of succession planning in family business. Family business succession has been a central subject in fsmily business research since it only has smallsatisfaction number of generation shifts. Succession planning is a long term process, consist of sequential activities to set up and make certain family business sustainability through generation shift. There are two medels of succession management process; first, succession anagement process based on corporation activities held by Aon Consulting Group Forum (2003), and second, succession management process based on treatment to successor proposed by Scarborough &Zimmerer (2006). Succession performers in business family arepredecessors, successors, and siblings. The succession planning activities consist of four categories; successor selection and training, postsuccession business strategy, the role of predesessor at post succession, and the dissemination of succession result informati on to stakeholders.Finally, the conceptual model of succession planning in family business was developed .
GREEN CONSUMER: DESKRIPSI TINGKAT KESADARAN DAN KEPEDULIAN MASYARAKAT JOGLOSEMAR TERHADAP KELESTARIAN LINGKUNGAN Waskito, Jati; Harsono, Mugi
Jurnal Dinamika Manajemen Vol 3, No 1 (2012): March 2012 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Semarang State University, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v3i1.2457

Abstract

Tujuan utama dari penelitian ini adalah untuk menilai variabel efek khusus untuk kesadaran lingkungan dan pro-lingkungan perilaku pembelian produk hijau di Jogyakarta, Solo, dan Semarang. Statistik deskriptif variabel menghasilkan perbedaan kesadaran lingkungan dari 156 peserta. Temuan menarik dari studi ini adalah bahwa semua model  penelitian menunjukkan pengaruhsignifikan variabel prediktor secara bersamaan (environmental knowledge, environmental Attitude, recycling behavior, political action) terhadap perilaku pembelian produk ramah lingkungan secara umum (general purchasing behavior) maupun secara khusus (recycling paper production, not tested on animal, organic fruits & vegetabels, ozone friendly aerosol dan environmental friendly detergentl). Hasil penelitian ini juga menunjukkan masih rendahnya pengetahuan masyarakat untuk menjaga kelestarian lingkungan ini dapat menjadi alasan yang kuat untuk melakukan sosialisasi dan pembelajaran bagi masyarakat tentang pentingnya pelestarian lingkungan.The main objective of this study was to assess the effect of variables specific to environmental consciousness and pro-environmental green product purchasing behavior in Yogyakarta, Solo, and Semarang. Descriptive statistics of variables produce differences in the environmental awareness of the 156 participants. Interesting finding of this study is that all models showed a significant effect at the same predictor variables (environmental knowledge, environmental attitude, recycling behavior, political action) on the purchase behavior of environmentally friendly products in general (general purchasing behavior) and specifically (recycling paper production , not tested on animal, organic fruits & vegetabels, ozone  friendly aerosol and environmental friendly detergentl). The results also showed low knowledge of the community to preserve the environment can be a good reason for socialization and learning for the public about the importance of environmental conservation.
Evolusi Pemikiran Manajemen Strategik Sebelum Era 2000-An waskito, jati; Harsono, Mugi
Benefit: Jurnal Manajemen dan Bisnis Volume 2 No 1 Juni 2017
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v2i1.4145

Abstract

By the 1960s, large companies moved from the emphasis on operations, budgeting and control areas to an emphasis on the complexity of evolving planning and environmental dynamism and the need for solutions to this situation from top managers demanding planning for the future and looking globally. This article aims to describe the evolution of strategic management thinking from the 1960s to 2000. Each decade has a dominant issue whose discussion is represented by a prominent strategist of his time. They are chosen because they lead to the concept of strategic thinking, tools, and certain techniques.
PENGEMBANGAN MODEL KONSEPTUAL TENTANG KETERKAITAN PARA PELAKU DENGAN KELUASAN PERENCANAAN SUKSESI PADA PERUSAHAAN KELUARGA Harsono, Mugi
Benefit: Jurnal Manajemen dan Bisnis Benefit : Kumpulan Makalah Diskusi Dosen FE UMS Volume 11 No 1 Juni 2007
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v11i1.1264

Abstract

This seminal article discusses the basic concept of succession planning in family business. Family business succession has been a central subject in fsmily business research since it only has smallsatisfaction number of generation shifts. Succession planning is a long term process, consist of sequential activities to set up and make certain family business sustainability through generation shift. There are two medels of succession management process; first, succession anagement process based on corporation activities held by Aon Consulting Group Forum (2003), and second, succession management process based on treatment to successor proposed by Scarborough &Zimmerer (2006). Succession performers in business family arepredecessors, successors, and siblings. The succession planning activities consist of four categories; successor selection and training, postsuccession business strategy, the role of predesessor at post succession, and the dissemination of succession result informati on to stakeholders.Finally, the conceptual model of succession planning in family business was developed .
PENGARUH KUALITAS PELAYANAN B2B PERBANKAN SYARI’AH DAN CULTURAL FIT PADA KEPUASAN, LOYALITAS, DAN REKOMENDASI POSITIF Haryono, Tulus; Sawitri, Hunik Sri Runing; Harsono, Mugi; Ningsih, Ekawati Rahayu
IQTISHADIA Vol 9, No 1 (2016): IQTISHADIA
Publisher : Ekonomi Syariah IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/iqtishadia.v9i1.949

Abstract

Artikel ini bertujuan untuk mengatasi kesenjangan tentang teori dasar tentang kualitas layanan dalam hubungan pemasaran. Artikel ini hendak menguji pengaruh strategi peningkatan kualitas pelayanan B@B perbankan syariah dan culture fit terhadap kepuasan konsumen, loyalitas dan rekomendasi positif. Kajian ini juga berusaha mendemonstrasikan keterkaitan antara variabel-variabel. Sampel yang diambil secara praktis terdiri atas 200 responden: pemilik usaha, pemimpin organisasi/perusahaan dan manajer keuangan yang memanfaatkan transaksi elektronik dari BSM Kudus dan Pati, baik sebagai kreditur, debitur maupun pengguna layanan BSM lainnya. Hasil analisis koefisien path menunjukkan bahwa dimensi empati, tangible, keandalan, kepatuhan, dan culture fit berpengaruh secara langsung maupun tidak lengsung terhadap kesetiaan nasabah. Kata Kunci: Hubungan Pemasaran, Kualitas Layanan, Culture Fit  THE INFLUENCE OF SERVICE QUALITY OF B2B SHARIA BANKING AND CULTURE FIT TOWARD CUSTOMER SATISFACTION, LOYALTY AND POSITIVE RECOMMENDATIONS Abstract This goal of this article is to overcome the research gap by developing the basic theory of the service quality in relationship marketing. This article examines effect of strategy of improving service qaulity of B2B sharia banking and culture fit toward customer satisfaction, loyalty and positive recommendation. The study also seeks to demonstrate the interdependence between variables. Convenience samples are 200 respondents: business owners, heads of organizations/companies and financial managers who make use of electronic transactions of BSM Kudus and Pati, whether as a creditor, debitor or other services of BSM. Result of path coefficient analysis shows that the dimensions of empathy, tangibles, reliability, compliance and cultural fit directly or indirectly have effect on loyalty.  Keywords: Marketing Relationship, Service Quality, Cultural Fit
Green Consumer: Deskripsi Tingkat Kesadaran dan Kepedulian Masyarakat Joglosemar terhadap Kelestarian Lingkungan Waskito, Jati; Harsono, Mugi
JDM (Jurnal Dinamika Manajemen) Vol 3, No 1 (2012): March 2012 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v3i1.2457

Abstract

Tujuan utama dari penelitian ini adalah untuk menilai variabel efek khusus untuk kesadaran lingkungan dan pro-lingkungan perilaku pembelian produk hijau di Jogyakarta, Solo, dan Semarang. Statistik deskriptif variabel menghasilkan perbedaan kesadaran lingkungan dari 156 peserta. Temuan menarik dari studi ini adalah bahwa semua model  penelitian menunjukkan pengaruhsignifikan variabel prediktor secara bersamaan (environmental knowledge, environmental Attitude, recycling behavior, political action) terhadap perilaku pembelian produk ramah lingkungan secara umum (general purchasing behavior) maupun secara khusus (recycling paper production, not tested on animal, organic fruits & vegetabels, ozone friendly aerosol dan environmental friendly detergentl). Hasil penelitian ini juga menunjukkan masih rendahnya pengetahuan masyarakat untuk menjaga kelestarian lingkungan ini dapat menjadi alasan yang kuat untuk melakukan sosialisasi dan pembelajaran bagi masyarakat tentang pentingnya pelestarian lingkungan.The main objective of this study was to assess the effect of variables specific to environmental consciousness and pro-environmental green product purchasing behavior in Yogyakarta, Solo, and Semarang. Descriptive statistics of variables produce differences in the environmental awareness of the 156 participants. Interesting finding of this study is that all models showed a significant effect at the same predictor variables (environmental knowledge, environmental attitude, recycling behavior, political action) on the purchase behavior of environmentally friendly products in general (general purchasing behavior) and specifically (recycling paper production , not tested on animal, organic fruits & vegetabels, ozone  friendly aerosol and environmental friendly detergentl). The results also showed low knowledge of the community to preserve the environment can be a good reason for socialization and learning for the public about the importance of environmental conservation.
THE ROLE OF CUSTOMERS’ CULTURAL VALUES IN DEVELOPING E-LOYALTY: EMPIRICAL STUDY ON BSM KUDUS BRANCH Haryono, Tulus; Sawitri, Hunik Sri Runing; Harsono, Mugi; Ningsih, Ekawati Rahayu
ADDIN Vol 10, No 2 (2016): ADDIN
Publisher : LPPM IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/addin.v10i2.2593

Abstract

Objective of the study this paper is to discuss result of the study which examines effects of customers’ cultural values in developing e-loyalty in globalization era and integrative model which based on relationship marketing theory. These customers’ cultural values include personal relationship, long-term relationship, credibility among organizations, and English capability. Design/methodology/approach in this study is using triangulation approach consisted of survey on 17 customers, interview with manager, and instrument data processing of 200 respondents based on Structural Equation Modeling (SEM), its result shows that there is significant relation among customers’ cultural values in developing e-loyalty of Sharia banking especially in BSM Kudus Branch. Knowledge provided in this paper is expected to be able to help bank manager in handling issues of decreasing customers’ e-loyalty of Sharia banking by cultural approach.
Measuring Perceived e-Services Quality on Satisfaction of Islamic Saving and Credit Cooperatives Ningsih, Ekawati Rahayu; Haryono, Tulus; Sawitri, Hunik Sri Runing; Harsono, Mugi
ADDIN Vol 13, No 1 (2019): ADDIN
Publisher : LPPM IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/addin.v13i2.5793

Abstract

The purpose of this study was to measure the effect of banking e-services quality on satisfaction of Islamic Saving and Credit Cooperatives. At present the banking sector is in a global business that prioritizes electronic services based on advances in information technology. The type of research methodology is field research and uses quantitative analysis based on primary data from 229 respondents total in Central Java Province. The results of testing the data using PLS Version 3.0, show that banking e-services quality has an effect on satisfaction of Islamic Saving and Credit Cooperatives. This is indicated by the magnitude of the e-services quality path coefficient on satisfaction and its significant is 0.461 to alpha 0.05, and t-value of the statistic is 7.754 * greater more than the t table is 1.65. this is indicates that e-services quality has a positive effect to satisfaction.
Implikasi Corporate Social Responsibility Dalam Good Corporate Governance Untuk Mengurangi Konflik Keagenan Susilowati, Fitri; Harsono, Mugi
AKMENIKA Vol 17, No 1 (2020)
Publisher : Universitas PGRI Yogyakarta

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Abstract

The purpose of writing this article is to identify, study, map research related to CSR in reducing agency conflict. This article begins with the presentation of the concepts of Good Corporate Governance (GCG), Corporate Social Responsibility (CSR), CSR in GCG, and agency conflict. Identification is made by collecting articles in the field of financial management that are related to CSR, agency conflict, and corporate value. Furthermore, an assessment of these studies is carried out to determine the results of each article. Articles are grouped into two articles that support the existence of agency conflict in CSR and group that do not have agency conflict.The method of review of CSR and agency conflict is carried out using previous studies. The identification, assessment and mapping of prior studies are not limited to new studies (less than ten years) but also reviews of more than 20 years. Based on the results of previous research, mapping can be synthesized the influence of CSR in reducing agency conflict.The Implementation of CSR related to agency conflict in the field of financial management is still being debated. Based on empirical evidence, the results are still inconsistent. CSR activities that synergize financial performance, the environment, and society can reduce the use of cash flow that benefits managers so that it will increase the value of the company. On the other hand, empirical evidence that does not support CSR considers that managers use CSR for personal gain.Keywords: GCG, CSR, Agency Conflict
THE ROLE OF CUSTOMERS’ CULTURAL VALUES IN DEVELOPING E-LOYALTY: EMPIRICAL STUDY ON BSM KUDUS BRANCH Haryono, Tulus; Sawitri, Hunik Sri Runing; Harsono, Mugi; Ningsih, Ekawati Rahayu
ADDIN Vol 10, No 2 (2016): ADDIN
Publisher : LPPM IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/addin.v10i2.2593

Abstract

Objective of the study this paper is to discuss result of the study which examines effects of customers’ cultural values in developing e-loyalty in globalization era and integrative model which based on relationship marketing theory. These customers’ cultural values include personal relationship, long-term relationship, credibility among organizations, and English capability. Design/methodology/approach in this study is using triangulation approach consisted of survey on 17 customers, interview with manager, and instrument data processing of 200 respondents based on Structural Equation Modeling (SEM), its result shows that there is significant relation among customers’ cultural values in developing e-loyalty of Sharia banking especially in BSM Kudus Branch. Knowledge provided in this paper is expected to be able to help bank manager in handling issues of decreasing customers’ e-loyalty of Sharia banking by cultural approach.