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Muliyadi Muliyadi
Poltekkes Kemenkes Palembang
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Journal : Jurnal Berita Ilmu Keperawatan

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Hubungan Caring Perawat Terhadap Loyalitas Pasien di Rumah Sakit Nur Afifah; Sri Yulia; Muliyadi Muliyadi
Jurnal Berita Ilmu Keperawatan Vol. 12, No. 1, 2019
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/bik.v12i1.4468

Abstract

Patient loyalty can affect hospital development, so it is necessary to control the influencing factors, one of them is by improving the quality of nursing services through a caring approach. The purpose of this study was to identify nurse’s caring at Palembang XX Hospital. Quantitative research methods with a correlative descriptive design and cross sectional approach was used in this research. The sampling technique was accidental sampling with 38 respondents. Data collection tools using questionnaires as many as 25 items caring nurse statements and 18 items of patient loyalty statements. Data analysis used the chi square test. The results of the research are caring nurses good 30 respondents (78.9%), contractual aspects are good 23 respondents (60.5%), ethical aspects are good 28 respondents (73.3%), spiritual aspects are good 24 respondents (63.2%) and good loyalty 24 respondents (63.2%). Research results show that there is a nurse caring relationship with loyalty (p value = 0.034), there is a relationship between contractual aspects and loyalty (p value = 0.006), there is a relationship between ethical aspects and loyalty (p value = 0.021) there is a relationship between spiritual aspects and loyalty ( p value = 0.035). The conclusion and suggestion is that there is a nurse caring relationship with patient loyalty. Efforts need to be made to improve caring nurses by making guidelines on caring nurses
Hubungan Pemenuhan Informasi Pasien Pre Operasi Dengan Tingkat Kecemasan Di Rumah Sakit XX Palembang Zuhrah Gia Tamah; Muliyadi Muliyadi; Sri Yulia
Jurnal Berita Ilmu Keperawatan Vol. 12, No. 1, 2019
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/bik.v12i1.4488

Abstract

Background: Surgery is medication of invasive technique causing physical trauma and risk of death. This high risk can cause a psychological effect namely anxiety in the form of recovery process duration after a surgery.A patient that will go through a surgery feels anxious and needs an intervention of information fulfillment. Objective of the Study: This study aimed to find out the relationship between information fulfillment of pre-surgery patients and their level of anxiety at Muhammadyah Hospital of Palembang in 2017. Method: This study was quantitative using an analytical descriptive design with cross- sectional approach. The sampling technique was accidental sampling with the number of samples of 35 respondents. The data were collected using questionnaire with 12 items of information fulfillment statements and 20 items of statements of anxiety level. This study used bivariate analysis with chi square test. Results: The patients having poor information fulfillment were 22 respondents (62.9%), while those feeling anxious were 23 respondents (65.7%). The results of the statistical test showed that there was a relationship between information fulfillment and level of anxiety (p value = 0.024). Conclusion and Suggestion: Information fulfillment is very important to be carried out to decrease the anxiety of pre-surgery patients. It is expected that health workers particularly nursesapply their knowledge and formulate how to decrease the anxiety of the patients facing a surgery and information standard of pre-surgery condition that can be provided by the nurses in the form of pre-surgery nursing care.
Co-Authors Ari Athiutama Azwaldi Azwaldi AZWALDY AZWALDY Imelda Erman Ismar Agustin Nur Afifah Prahardian Putri Rahmad Aswin Ridwan Ridwan Sri Yulia Sri Yulia Sri Yulia SULAIMAN SULAIMAN Zuhrah Gia Tamah