Claim Missing Document
Check
Articles

Found 3 Documents
Search
Journal : Proceeding of the International Conference on Family Business and Entrepreneurship (ICFBF)

ANALYSIS OF NEW PRODUCT DEVELOPMENT BY USING QUALITY FUNCTION DEPLOYMENT (QFD): A STUDY OF KOMBUCHA Noel Bentara Immanuel; Adi Saptari; Dedi Kurniawan; Isa Halim
Proceeding of the International Conference on Family Business and Entrepreneurship 2021: Proceeding of the 4th International Conference on Family Business and Entrepreneurship
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (712.261 KB) | DOI: 10.33021/icfbe.v1i1.1391

Abstract

Competitiveness of product innovation depends on how the company can answer the customers’ needs. To capture the right needs, product designer has to go and ask the customers and summary them into priority and translate the needs into technical requirement in order to produce the competitive product. At this era there are many kinds of drinks available in the market. Tea is one of the popular drinks for quite long. Different types of flavor tea created to find its market. This study is trying to offer a new product of Kombucha tea, a fermented tea. A method of Quality Function Deployment (QFD) was implemented to come out the right design of Kombucha tea which may absorb the customer needs. This was done through the questionaries and interview to the community. Based on this information then provide some technical requirements to produce the right quality Kombucha tea that are wanted by the customer. The results show customer requirement from the questionnaires 59% of respondents agrees that they buy Kombucha due to its taste. While 82% respondent agree on the Fuzzy sensation of kombucha taste. Packaging (Appearance), 58% like the package. And for Health benefit, respondents 83% agree. For easiness to get, respondents only gave 31%. The customer need should be transformed into Functional or technical measures. The study analyzed that there are 13 Functional aspects determined the end quality of Kombucha tea. This study presented on how to translate the customer needs into functional requirements to produce the right product.Keywords: QFD, kombucha, product development, customer needs
Factors influencing travel intention in the midst of Covid-19 pandemic at Kawasan Kuliner Pasar Lama, Tangerang Vimutti Hasita Lourent Jinarakkhita; Dedi Kurniawan
Proceeding of the International Conference on Family Business and Entrepreneurship 2022: Proceeding of the 5th International Conference on Family Business and Entrepreneurship
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (633.222 KB) | DOI: 10.33021/icfbe.v2i1.3570

Abstract

Tourism has been one of the sectors hardest hit by the coronavirus outbreak, with many tourist destinations empty. As countries around the world enforced travel restrictions and the introduction of large-scale social regulations (PSBB) forced people to stay at home in Indonesia. The pandemic has changed the order of social life and society. Among those most affected are the economic and tourism sectors including Kawasan Kuliner Pasar Lama in Tangerang City. The purpose of this study is to find out the influence of Knowledge of COVID-19, Knowledge of Tourism, Tourist Experience towards Travel Intention to Kawasan Kuliner Pasar Lama. This study uses a quantitative research method with survey technique. The respondents are selected using the technique of non-probability sampling especially purposive sampling. The questionnaire were filled up by 301 people who have already experienced visiting and are familiar with Kawasan Kuliner Pasar Lama. The data collected was analyzed with the structural equation model. From the analysis result, this study found that Knowledge of COVID-19 has no influences Attitude of Risk Aversion, Knowledge of Tourism has influences Attitude of Risk Aversion, Tourist Experience has influence Destination Image, Attitude of Risk Aversion has negatively influences Travel Intention, Destination Image has influences Travel Intention. The managerial implications of this study The government and management center can give more socialization about COVID-19 to the owner of the store/restaurant and visitors. Government and management centers can train the owner store/employee of food stalls/street vendors/labor worker. Meanwhile, from theoretical implications This study analyzes the correlation between Knowledge of COVID-19, Knowledge of Tourism, and Tourist Experience as independent variables with Attitude of Risk Aversion, Destination Image, and Travel Intention as dependent variables.
The role of Tiktok branded augmented reality advertisement towards eWOM and attitude towards brand Azmarisya Hanifa; Dedi Kurniawan
Proceeding of the International Conference on Family Business and Entrepreneurship 2022: Proceeding of 6th International Conference on Family Business and Entrepreneurship
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v3i1.3827

Abstract

TikTok is a video-sharing social networking platform that allows users to create and share 15-second videos from genres like dance, comedy, and education. One feature of TikTok is the Branded Augmented Reality Advertisement, which enables advertisers to add virtual shareable stickers, filters, and customized special effects to their real-life video advertisements. Studies on Augmented Reality Advertisements are still lacking. This research examines the influence of credibility, lack of irritation, informativeness, and entertainment on eWOM in Tiktok Branded Augmented Reality Advertisement. It also investigates the influence of eWOM on attitude towards the brand. This study employs a quantitative method with a survey technique. The convenience sampling technique is used, and the questionnaire is filled up by 282 valid respondents from Tiktok users living on Java Island, Indonesia. Data is collected using online questionnaires distributed via social media and messaging apps. The structural equation modelling technique is employed for data analysis using SPSS and AMOS applications. The research found that credibility and entertainment in Tiktok Branded Augmented Reality Advertisement significantly affect eWOM. Also, eWOM significantly impacts attitude toward the brand. However, the lack of irritation and informativeness do not significantly influence eWOM.