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All Journal Daya Saing : Jurnal Ilmu Manajemen Jurnal Manajemen dan Bisnis JEBI (Jurnal Ekonomi dan Bisnis Islam) Maqdis: Jurnal Kajian Ekonomi Islam Al-Masraf: Jurnal Lembaga Keuangan dan Perbankan Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat
NOVA SYAFRINA
Sekolah Tinggi Ilmu Ekonomi Riau
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Social Sciences Other

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PENGARUH INSENTIF DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN PADA HOTEL GRAND ZURI DURI SUDARMIN MANIK; NOVA SYAFRINA
Jurnal Daya Saing Vol 4 No 1 (2018)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v4i1.126

Abstract

Abstract: Tujuan penelitian ini adalah untuk mengetahui pengaruh insentif dan kepuasan kerja terhadap kinerja karyawan pada Hotel Grand Zuri Duri. Populasi dalam penelitian ini adalah karyawan Hotel Grand Zuri Duri yang berjumlah 104 orang. Dan sampel berjumlah 51 orang dengan menggunakan rumus slovin. Analisis data yang dilakukan adalah dengan menggunakan uji reliabilitas, normalitas, uji F, regresi linear berganda, uji R2 dan uji t. Pengujian tersebut dilakukan guna untuk mengetahui pengaruh disiplin kerja terhadap kinerja karyawan pada Hotel Grand Zuri Duri. Berdasarkan hasil penelitian bahwa kualitas pelayanan secara serentak insentif dan kepuasan kerja dengan nilai adjusted R square di dapat 0,960, yang berarti insentif dan kepuasan kerja memberikan kontribusi sumbangan sebesar 96,00% terhadap kinerja karyawan, serta berpengaruh positif dan signifikan terhadap kinerja karyawan dengan tingkat sig. 0,000. Kesimpulan dari penelitian bahwa hipotesis secara serentak insentif dan kepuasan kerja dapat diterima kebenarannya. Sedangakan pada uji parsial insentif berpengaruh tidak signifikan terhadap kinerja karyawan dan kepuasan kerja berpengaruh signifikan terhadap kinerja karyawan. Kata Kunci: Insentif, Kepuasan Kerja, kinerja karyawan
PENGARUH KUALITAS PELAYANAN BANQUET TERHADAP KEPUASAN KONSUMEN PADA LABERSA GRAND HOTEL & CONVENTION CENTER SIAK HULU KAMPAR Nova Syafrina; Syaiful Akbar
JURNAL MANAJEMEN DAN BISNIS Vol 8 No 1 (2019): Jurnal Manajemen dan Bisnis (Terbit Juni 2019)
Publisher : LPPM Press STIE Indragiri Rengat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34006/jmbi.v8i1.105

Abstract

Abstrak Penelitian ini dilakukan di Labersa Grand Hotel & Convention Center, Siak Hulu, Kampar. Tujuan penelitian ini adalah untuk mengetahui apakah ada pengaruh yang signifikan antara kualitas pelayanan terhadap kepuasan konsumen pada Labersa Grand Hotel & Convention Center, Siak Hulu, Kampar. Populasi yang ada dalam penelitian ini sebanyak 1.317 orang. Dalam penelitian ini pengambilan sampel menggunakan asidental sampling, yaitu sebesar 93orang. Data yang digunakan adalah data primer dan sekunder dengan analisis menggunakan regresi linier sederhana. Hasil penelitian menunjukan bahwa hasil regresi linier adalah Y=16,974+ 0,642X yaitu memiliki arah hubungan yang positif, dan dan variabel kualitas pelayanan berpengaruh signifikan terhadap kepuasan konsumen hal tersebut dapat dilihat nilai nilai t_hitung (7,722) > dari t_tabel (1,98638). sedangkan besarnya pengaruh kualitas pelayanan terhadap kepuasan konsumen adalah sebesar 39,6 persen sedangkan sisanya sebesar 60,4 persen menggambarkan variabel bebas lainnya yang tidak diamati dalam penelitian ini. Kata Kunci : Kualitas Pelayanan Dan Kepuasan Konsumen. This research was conducted at Labersa Grand Hotel & Convention Center, Siak Hulu, Kampar. The purpose of this study was to determine whether there was a significant effect between the quality of service on customer satisfaction at Labersa Grand Hotel & Convention Center, Siak Hulu, Kampar. The population in this study was 1,317 people. In this study the sampling uses incidental sampling, which is equal to 93 people. The data used are primary and secondary data with analysis using simple linear regression. The results showed that the linear regression results were Y = 16,974 + 0,642X which has a positive relationship direction, and the service quality variable has a significant effect on customer satisfaction. It can be seen the value of t-count (7,722)> from t-table (1,98638). while the magnitude of the effect of service quality on consumer satisfaction is 39.6 percent while the remaining 60.4 percent describes other independent variables not observed in this study.. Keywords: Service Quality and Consumer Satisfaction
FAKTOR-FAKTOR YANG MEMPENGARUHI MASYARAKAT NON MUSLIM MENABUNG DI PT. BANK SYARIAH MANDIRI NOVA SYAFRINA; SUDARMIN MANIK
JEBI (Jurnal Ekonomi dan Bisnis Islam) Vol 3, No 1 (2018): Januari - Juni 2018
Publisher : Universitas Islam Negeri Imam Bonjol Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15548/jebi.v3i1.145

Abstract

The theme of the article is a business based on the principles of Islamic economics. The purpose of this study is to determine the factors that influence non-Muslim society to save in sharia bank. The population in this study is non-muslin customers in Bank Syariah Mandiri Cabang Duri is 3,579 people. And the sample amounted to 97 people by using sampling technique that is random sampling. Data analysis was performed by using reliability test, multiple linear regression, R2 test, F test and t test. The test is conducted in order to determine the factors that influence non-Muslim community to save in sharia bank. Based on the result of research that competence with value adjusted R square can be 0,502, meaning factor of facility, promotion and product contributed 50,2% to non customer's decision, facility and product have positive effect while promotion has negative effect. Based on significant level of promotion and product have significant effect but facility not significant to decision of non Muslim customer to save in sharia bank. In the simultaneous test (Test F) that the variables X significantly affect the variable Y with a significance level of 0.000. The conclusion from the research that this research hypothesis can be accepted truth.
FAKTOR-FAKTOR YANG MEMPENGARUHI PRODUKTIVITAS KERJA KARYAWAN PADA BANK DANAMON SIMPAN PINJAM SUDARMIN MANIK; NOVA SYAFRINA
Maqdis: Jurnal Kajian Ekonomi Islam Vol 3, No 1 (2018): Januari - Juni 2018
Publisher : Universitas Islam Negeri Imam Bonjol Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15548/maqdis.v3i1.154

Abstract

The theme of the article is "economy based on the principles of Islam". The purpose of this study to determine factors that affect the productivity of employees at Bank Danamon Simpan Pinjam Unit Ps. Duri City. The sample in this research is all employees at Bank Danamon Simpan Pinjam Unit Ps. Duri City totaling 30 people. Sampling was conducted using a sample saturated. The data analysis is done by using validity, reliability, normality test, heteroscedasticity, multicollinearity test, autocorrelation test, multiple linear regression, R2 test, F test, t test. The tests are conducted to determine the relationship between the independent variables (independent variables) and dependent variable (dependent variable). The final conclusion of the study on the variables training, mental and physical abilities of employees, the relationship between superiors and subordinates of employee productivity can be seen from Table F value obtained for F (0,05) (26) = 2.975, while F count on the F test is obtained from the data processed by 7.352, meaning F count = 7.352 > 2.975. From the results of the t test that most affect the employees productivity at Bank Danamon Simpan Pinjam Unit Ps. Duri City is the mental and physical abilities of employees with t value 3.060 > 2.05.
PENGARUH LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. BANK SYARIAH MANDIRI NOVA SYAFRINA; SUDARMIN MANIK
Al-Masraf: Jurnal Lembaga Keuangan dan Perbankan Vol 3, No 2 (2018): Juli - Desember 2018
Publisher : Prodi Manaj. Perbankan Syariah Fakultas Ekonomi dan Bisnis Islam – UIN Imam Bonjol Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15548/al-masraf.v3i2.200

Abstract

This research was conducted at PT. Bank Syariah Mandiri Branch Office Flamboyan Subdistrict Tapung. The purpose of this study was to determine how much influence the work environment on employee performance at PT. Bank Syariah Mandiri Branch Office Flamboyan Subdistrict Tapung. The population and sample in this study are all employees of PT. Bank Syariah Mandiri Flamboyan Sub-Branch Office, Tapung Subdistrict, totaling 32 people. While the data analysis in this study uses the test of validity, reliability, simple linear regression, test coefficient of determination and t test. The results of this research hypothesis indicate that the work environment has a positive and significant effect on employee performance at PT. Bank Syariah Mandiri Branch Office Flamboyan Subdistrict Tapung. While the influence of the work environment on employee performance at PT. Bank Syariah Mandiri Flamboyan Sub-Branch Office Tapung District is 56.3% and the rest is influenced by other variables not examined in this study.
Sosialisasi Desain Kemasan dan Label Produk Sabun Cuci Piring pada Dasawisma Anggrek Bulan Desa Pandau Jaya Elida Gultom; Nova Syafrina; Lamin Lamin; Jeli Nata Liyas; Siti Syahsudarmi
Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat Vol. 2 No. 2 (2024): Juni : Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/kegiatanpositif.v2i2.1070

Abstract

This community service was carried out at Dasawisma Anggrek Bulan in Pandau Jaya Village, Siak Hulu District, Kampar Regency, Riau Province. This activity was held on Sunday 09 June 2024 with the theme Socialization of Packaging and Label Design for Dish Soap Products at Mompreneur Wisma Anggrek Bulan, Pandau Jaya Village. Packaging and labels are one of the important factors in product marketing. Apart from protecting the product to prevent damage, packaging is also a promotional tool to attract consumer interest. This service activity was carried out with the aim of increasing the knowledge of Dasawisma Anggrek Bulan mompreneurs regarding branding. The method of implementing this service is carried out in two ways, namely the lecture method and practice. It is hoped that the results of this community service activity will increase the understanding and ability of mompreneur members of Dasawisma Anggrek Bulan in making product packaging and labels so that they are useful and have a positive impact on the business being developed.
Co-Authors Elida Gultom Jeli Nata Liyas LAMIN LAMIN Siti Syahsudarmi SUDARMIN MANIK Syaiful Akbar