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Journal : MEDIA MANAJEMEN JASA

ANALISIS KUALITAS PELAYANAN PENDIDIKAN TERPADU BERBASIS PONDOK PESANTREN Ratna Komala Putri; Yusep Budiansyah; Vina Silviani Marinda
MEDIA MANAJEMEN JASA Vol 2, No 2 (2016): MEDIA MANAJEMEN JASA
Publisher : UNIVERSITAS 17 AGUSTUS 1945 jAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (377.053 KB) | DOI: 10.52447/mmj.v2i2.407

Abstract

ABSTRACTThe purpose - to produce a study on the quality of service in Vocational High School Based On Boarding Boarding. Design / methodology / approach - A conceptual framework was developed by analyzing previous studies and synthesize the results related to the quality of services in the service sector. Originality / value - This article contributes to the literature on the concept of quality of care in relation Vocational High School Based On Boarding School, with dimensions Selp-esteem, exeed expectation, empowering, Vision, improve and Care Findings - The paper is that the service quality of service shown by SELP-esteem, exeed expectation, empowering, Vision, improve and Care.Keywords: Service Quality, Vocational High School, Islamic Boarding School.ABSTRAKTujuan