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All Journal Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat I-Com : Indonesian Community Journal Abdi Teknoyasa Jurnal Manajemen Pemasaran dan Perilaku Konsumen Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) eProceedings of Applied Science SOROT: Jurnal Pengabdian Kepada Masyarakat
Sri Widaningsih
Universitas Telkom
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Mechanical Engineering Public Health Social Sciences Other

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Journal : Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi)

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DETERMINANTS OF MOBILE WALLET’S USAGE INTENSITY IN BANDUNG: HOW PERCEIVED TRUST MEDIATES THE USER PERCEPTION Harrie Lutfie; Sri Widaningsih; Dandy Marcelino
Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi) Vol 6 No 1 (2022): Edisi Januari - April 2022
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v6i1.1819

Abstract

One of the organizations involved in the fintech DANA hailed the favorable trend of consumers using mobile wallets by utilizing digital services in novel ways, ranging from promotions to partnership with other industries. DANA, the digital wallet, has used a variety of marketing methods to build good user views. It is critical to consider the security of the digital wallet service, since the factor of trust in this study is thought to be a mediator that increases the link between DANA users' views and the intensity with which they use the DANA's mobile wallet. The goal of this study is to focus on user perceptions in order to increase user trust and intensity of usage of the DANA mobile wallet in the future. Explanatory statistics were used in this work, along with the SEM (Structural Equation Modeling) analytic approach, and the data was processed using the SMART PLS 3.2.9 data processing program. With a total of 400 responses, the researcher used incidental sampling as his sample strategy. According to the calculation results, the overall contribution of user perception has a direct impact on user trust. Then, based on the following set of calculations, the contribution of user perception and user trust is calculated, which has a direct impact on the intensity of usage.
Co-Authors Abdurrahman Rahim Arly Maulana Arfan Rozali Arry Widodo Astadi Pangarso Astriyani Sijabat Ati Mustikasari Bunga Sukma Juita Dandy Marcelino Dhaifullah Dzaky Doni Choiruman Harrie Lutfie Kristina Sisilia Maulana Rezi Ramadhan Muhamad Rizky Muhamad Yusuf Ramadhan Muhammad Dary Rizqullah Pramitha Aulia Rahmat Hidayat Retno Setyorini Rini Handayani Rixard George Dillak Rizza Indah Mega Mandasari Robbi Hendriyanto Ulfia Dwi Nur Kholif Yulia Nur Hasanah Zeni Nur Silfia