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All Journal Ensiklopedia of Journal Zona Manajemen: Program Studi Magister Sains Manajemen Universitas Batam Jurnal Pengabdian kepada Masyarakat An-Nisbah : Jurnal Perbankan Syariah International Journal of Educational Review, Law And Social Sciences (IJERLAS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal Pengabdian kepada Masyarakat Bina Darma International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Reviu Akuntansi, Manajemen, dan Bisnis Zona Manajerial: Program Studi Manajemen (S1) Universitas Batam Jurnal Pengabdian Ibnu Sina Jurnal Pendekar Nusantara
Diana Titik Windayati
Department Of Management, Faculty Of Economic Universitas Batam, Indonesia
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Journal : Zona Manajerial: Program Studi Manajemen (S1) Universitas Batam

 1 
EFEK BUDAYA ORGANISASI, KOMPETENSI, DAN KOMPENSASI TERHADAP PRESTASI KERJA PERSONIL POLISI DI BAGIAN DITSABHARA POLDA KEPRI Kristie Sugama Manurung; Diana Titik Windayati
Zona Manajerial: Program Studi Manajemen (S1) Vol 7 No 2 (2017): AGUSTUS
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (543.275 KB) | DOI: 10.37776/zm.v7i2.69

Abstract

The purpose of this study is to analyze the effect of the organizational culture, competency, and compensation on the work performance of police personnel at the regional police directorate Sabhara Riau islands. The scope of the variables in this study include organization culture, competency, dan compensation on the work performence of personnel. This study uses quantitative data from primal sources those that gathered through a questionnaires. Subjects of the research are all of police personnel at the regional police directorate Sabhara Riau islands. Data processing techniques used were the population method in which allof police personnel at the regional police directorate Sabhara Riau islands as a sampled in this study. Data analysis method used is testing instruments made by testing the validity and reliability. While the technique of data analysis used is descriptive analysis method, multiple linear regression analysis, and hypothesis testing. The results showed that simultaneous, system and procedure of the procurement and motivation have a significant effect on employee performance.
Pengaruh Digital Perbankan, Motivasi, Pelatihan dan Kepemimpinan terhadap Kinerja Karyawan pada PT Bank Central Asia Cabang Batam Astarizal Astarizal; Ngaliman Ngaliman; Diana Titik Windayati
Zona Manajerial: Program Studi Manajemen (S1) Vol 11 No 1 (2021): Volume 11, Nomor 1, April 2021
Publisher : Universitas Batam

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Abstract

This study aims to determine the factors that affect the dependent variable Y (employee performance). While the independent variables are X1 (digital banking), X2 (motivation), X3 (training) and X4 (leadership) at PT. Bank Central Asia Batam Branch. The population is all employees of PT Bank Central Asia Batam Branch as many as 135 employees. The sample was taken using the slovin formula with an e value of 5% so that the sample processed in the study was 100 employees. The data analysis technique is processed using the Statistical Product and Service Solution (SPSS) version 25 program application. The results of data analysis resulted in a multiple linear regression equation Y=11.529+0.247X1+0.464X2 - 0.010X3+0.147X4+e. Partial to each independent variable is digital banking of 0.168 > 0.05, motivation of 0.000 < 0.05, training of 0.933 > 0.05 and leadership of 0.181 > 0.05. The results of the partial regression analysis show that the digital variables of banking, training and leadership have a positive and insignificant influence on employee performance while motivation has a positive and significant influence on employee performance. The variables X1(digital banking), X2(motivation), X3(training) and X4(leadership) together contribute to a positive and significant influence on Y (employee performance) by a degree of signification (Sig F) 0.000 on employee performance < 0.05.
Pengaruh Gaya Kepemimpinan, Budaya Organisasi dan Disiplin terhadap Kinerja Pegawai Badan Pengelolaan Pajak dan Retribusi Daerah Kota Batam Diana Titik Windayati; Dwi Sinta
Zona Manajerial: Program Studi Manajemen (S1) Vol 11 No 1 (2021): Volume 11, Nomor 1, April 2021
Publisher : Universitas Batam

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Abstract

Penelitian ini bertujuan memperoleh bukti empiris tentang Pengaruh Gaya Kepemimpinan, Budaya Organisasi dan Disiplin terhadap Kinerja Pegawai. Penelitian ini dilakukan pada Badan Pengelolaan Pajak dan Retribusi Daerah Kota Batam. Populasi dalam penelitian ini adalah seluruh pegawai yang berada di Badan Pengelolaan Pajak dan Retribusi Daerah Kota Batam. Kemudian diambil sampel sebanyak 143 responden dengan menggunakan metode slovin. Metode uji yang digunaka adalah regresi berganda. Hasil penelitian ini menunjukkan Pengaruh Gaya Kepemimpinan, Budaya Organisasi dan Disiplin secara simultan menggunakan uji F, diperoleh nilai F hitung 60.540 dengan tingkat signifikasi (sig) = 0.000. karena nilai 0.000 < 0,05, dengan demikian Ho ditolak dan Ha diterima, maka model regresi adalah signifikan atau dapat dikatakan Pengaruh Gaya Kepemimpinan, Budaya Organisasi dan Disiplin terhadap Kinerja Pegawai secara bersama-sama berpengaruh signifikan terhadap Kinerja Pegawai.
The Effect Of Service Quality, Customer Values, And Customer Relationship Management (Crm) On Customer Loyalty At Jne Express Plamo Garden Defi Ananda; Bambang Satriawan; Diana Titik Windayati
Zona Manajerial: Program Studi Manajemen (S1) Vol 11 No 2 (2021): Volume 11, Nomor 2, Agustus 2021
Publisher : Universitas Batam

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Abstract

This study aims to determine the effect of service quality, customer value, and Customer Relationship Management on customer loyalty at JNE Express Plamo Garden. The method used in this study is a quantitative method. The population in this study was JNE Express Plamo Garden customers in January and February 2022 with a total of 49,620 people. The sample in this study was 100 respondents. The data collection technique used in this study was a questionnaire / questionnaire that was tested for validity and reliability. Data analysis techniques use Multiple Linear Regression, Classical Assumption Test, Hypothesis Test (t Test and F Test) and Coefficient of Determination. Data processing in this study used the SPSS Software version 25 program. The results of this study show that Service Quality has a positive and significant effect on Customer Loyalty at JNE Express Plamo Garden with a probability value of 0.000 < 0.05. Customer Value has a positive and significant effect on Customer Loyalty at JNE Express Plamo Garden with a probability value of 0.002<0.05. Customer Relationship Management (CRM) has a positive and significant effect on Customer Loyalty at JNE Express Plamo Garden with a probability value of 0.033<0.05. The coefficient of determination of 49.9% shows the contribution of Service Quality, Customer Value, and Customer Relationship Management (CRM) to Customer Loyalty at JNE Express Plamo Garden and the remaining 50.1% is explained by various other variables.
The Effect Of Leadership Style, Workload, and Career Level On the Performance Of Upt Employees Galang Puskesmas Yendri Yendri; Diana Titik W
Zona Manajerial: Program Studi Manajemen (S1) Vol 11 No 2 (2021): Volume 11, Nomor 2, Agustus 2021
Publisher : Universitas Batam

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Abstract

The purpose of this study was to analyze the effect of leadership style, workload, and career advancement on the performance of UPT employees. Galang Health Center. The dependent variable in this study is employee performance (Y). Meanwhile, the independent variables are Leadership Style (X1), Workload (X2) and Career Path (X3). the population used in this study were UPT employees. Batam City Health Center. 60 employees used saturated sampling technique and obtained a sample of 60 respondents. Multiple linear regression analysis method using SPSS 25.0 program. The results showed that there were variables that had a significant positive and insignificant negative effect on the performance of UPT employees. Batam City Health Center. The value of R Square on the variables of Leadership Style, Workload and Career Path affects performance by 80.4%.
Co-Authors Abd. Rachman Arif Rahman Hakim Astarizal Astarizal Atik Atik Bambang Satriawan Bambang Satriawan Chablullah Wibisono Defi Ananda Dewi Agustina Dwi Sinta Ely Kurniawati Ervindo Maulana Fanny Hidayati Eka Putri Fatahurrazak Fatahurrazak Fatahurrazak Fatahurrazak Fitri Sukmawati Hendra Marta Hendrik Caros Nugraha Indrayani Indrayani Indrayani Indrayani Indrayani John Friadi Kartika Kirana Sumirang Kristie Sugama Manurung Kusminin M. Sigid Safarudin M.Gita Indrawan Maizar Mohamad Aras Muammar Khaddafi Mudinillah, Adam Muhammad Saidy Mursal Mursal Mursal Ngaliman Ngaliman Ngaliman Nona Jane Onoyi One Yantri One Yantri One Yantri Riki Iswoyo Rudhy Dwi Chrysnaputra Sarmini Sheptya Y.Putri Suherti Suherti Suyanto Taufik Wayan Catra Y Yendri Yendri