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Journal : Journal Publicuho

PELAKSANAAN KERJA PELAYANAN WORK FROM HOME DAN IMPLIKASINYA TERHADAP PENILAIAN PRODUKTIVITAS KERJA PEGAWAI PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA KENDARI Reski Melyana Melamba; Jamal Bake; Erni Qomariyah
Journal Publicuho Vol 4, No 4 (2021): November - January
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v4i4.23587

Abstract

The implementation of work from home certainly has a positive and negative impact on employee work productivity, this paper provides a description of whether or not the work system needs to be continued after the pandemic ends or an evaluation is required considering the emergence of a deadly new type of covid 19 virus variant, it is very possible for government organizations to carry out WFH, this study aims to describe the implementation of work from home and explain its implications,The dimensions of feasibility, availability, speed of response, physical environment, data security, office equipment, and technical support have not been effective, whereas work supervision has been running quite effectively, if there are several employees who experience a decrease in work productivity while working from home, this is based on an assessment of the ability to carry out tasks, work enthusiasm, and motivation to develop oneself, as w workplace. compatible, domestic disturbances in households, the absence of standard operating procedures that touch on technical issues, operating hours restrictions, a lack of conducive communication between superiors and subordinates, and a growing mindset that work from home is perceived as only an appeal/temporary recommendation During an emergency,it is not a binding regulation
KUALITAS PELAYANAN PUBLIK PADA MASA PANDEMI COVID-19 DI KANTOR PENGADILAN NEGERI KENDARI SULAWESI TENGGARA Sartono Sartono; Erni Qomariyah; Ayufi Jufri
Journal Publicuho Vol 5, No 2 (2022): May-July
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v5i2.26056

Abstract

This study aims to determine the quality of public services during the Covid-19 pandemic. This research is descriptive qualitative research, with data collection techniques, namely observation, interviews, and documentation studies. The technique used is purposive sampling. The data has been obtained and analyzed using qualitative data analysis techniques. The results of this study show that the quality of public services during the Covid-19 pandemic at the Kendari District Court Office Class 1A has been very good and effective. In general, the service recipients are already happy with the services provided, but there are still some complaints from the visitors themselves because employees who are working from home (WFH) are not in the office. The Kendari District Court Office carried out services during the Covid-19 pandemic, strictly complying with health protocols from wearing masks, ensuring clean work areas, providing hand washing stations, providing hand sanitizers, and taking temperature measurements. The service went well because all employees in the office followed health guidelines, even every employee was given vitamins and bear milk, conducted swab tests, and vaccinated so that the health of the employees was maintained.