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All Journal Jurnal Bisnis dan Pembangunan The World of Financial Administration Journal The World of Business Administration Journal Daengku: Journal of Humanities and Social Sciences Innovation
Taharuddin Taharuddin
Universitas Lambung Mangkurat
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : The World of Business Administration Journal

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Pengaruh Kualitas Pelayanan Terhadap Loyalitas Nasabah Pada Bank BTPN Cabang Subang Agus Dedi Subagja; Taharuddin Taharuddin
The World of Business Administration Journal Volume 2 Issue 2 Desember 2020
Publisher : Fakultas Ilmu Administrasi Universitas Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37950/wbaj.v2i2.938

Abstract

Era perdagangan bebas dewasa ini, perusahaan dituntut dalam menentukan dan membangun sistem manajemen yang mampu secara professional merentesi data para nasabah. Dua hal yang menjadi pertimbangan utama perusahaan dalam meretesi nasabah para nasabah yaitu: Pertama karena semakin mahalnya biaya perolehan nasabah baru dalam iklim kompetensi yang sedemikian ketat. Kedua adanya kenyataan bahwa tingkat kemampulabaan perusahaan berbanding lurus dengan pertumbuhan hubungan antara perusahaan dan nasabah secara permanen. At this era of free trade, the company is required to determine and establish a management system that is capable of data merentesi professional customers. Two things into consideration in the company's main customer meretesi customers are: Firstly because of the increasingly high cost of acquisition of new customers in a climate of competence so tight. Both the fact that the level of profitability the company is directly proportional to the growth of the relationship between companies and customers permanently.
Co-Authors Ahmad Firman Hakim Anggia Hermawati Fitriyani Fitriyani Iwan Henri Kusnadi Mahyuni Muhammad Tiar Raisha Dewina Sari Siti Nissa Agustina Subagja, Agus Dedi