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All Journal JURNAL PENDIDIKAN TAMBUSAI Jurnal Teknodik Jurnal Inovatif Ilmu Pendidikan Jurnal Agama Buddha dan Ilmu Pengetahuan Jurnal Pendidikan Buddha dan Isu Sosial Kontemporer (JPBISK) Jurnal Pendidikan Buddha dan Isu Sosial Kontemporer (JPBISK) Journal of Economic, Religious, and Entrepreneurship (JoERE) Journal of Education, Religious, and Instructions (JoERI)
Taridi Taridi
Buddhist Business & Management Departement, STIAB Jinarakkhita, Lampung, Indonesia
Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Physics Social Sciences Other

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Journal : Journal of Economic, Religious, and Entrepreneurship (JoERE)

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Measuring the Service Quality of Elizabeth Local Brand to Know its Impact on Customer Satisfaction Karsinah Karsinah; Hari Mudjiarto; Taridi Taridi; Edi Purwandoko; Henny Meyliana
Journal of Economic, Religious, and Entrepreneurship (JoERE) Vol. 1 No. 1 (2023)
Publisher : LPPM STIAB Jinarakkhita Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60046/joere.v1i1.23

Abstract

This study aims to analyze empirical evidence of the effect of service quality on customer satisfaction at the local brand Elizabeth in Bandar Lampung. The problem studied in this study is whether there is a positive relationship between service quality and customer satisfaction at the local brand Elizabeth in Bandar Lampung. The method used in this research is the correlation method. The population in this study were customers of the local Elizabeth brand in Bandar Lampung, where the sample was taken using Proportionate Stratified Random Sampling with a total sample of 122 customers. The instrument reveals the data in a structured scale with five answer choices. The measuring tool to collect data is a questionnaire with 71 item statements. Based on the results of hypothesis testing and simple linear regression, it was obtained that the t value was 38,586 with a significant level of 0.000, while the t table with n = 122 and α = 0.05 received a value of -.678. It can be assumed that t count ≥ t table (38,586 > -.678 or sig < 0.05 (0.000 ≤ 0.05), then Ha is accepted while H 0 is rejected. While the R Square value in this study is 0.925, meaning that service quality is related to customer satisfaction by 93%. Based on the results of the data analysis that has been done, it is concluded that there is a relationship between service quality and customer satisfaction at the local brand Elizabeth in Bandar Lampung. The magnitude of the relationship is 93%, while other factors influence 7%.
How does Performance Employee Enhanced Mindful Leadership of School Employees? Kadek Deva Agastya; Henny Meyliana; Hari Mudjiarto; Taridi Taridi; Karsinah Karsinah
Journal of Economic, Religious, and Entrepreneurship (JoERE) Vol. 1 No. 1 (2023)
Publisher : LPPM STIAB Jinarakkhita Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60046/joere.v1i1.30

Abstract

This study investigates the effect of mindful leadership and organizational commitment on employee performance in an organizational context. Mindful leadership is a leadership approach that integrates full awareness and attention in managing teams and organizations, while organizational commitment reflects the level of attachment, loyalty, and employee involvement. This study uses a quantitative approach by applying a questionnaire to employees of SMA in Bandar Lampung City. The collected data were analyzed using statistical regression techniques to examine the relationship between mindful leadership, organizational commitment, and employee performance. The results of this study are expected to provide a better understanding of how these factors interact and influence employee performance in the work environment.
Co-Authors Ayu Andriyaningsih Dharma Nata Saputra Dwi Yulianti Edi Purwandoko Emilia Putri Lestari Esli Esli Hari Mudjiarto Hari Mudjiarto Henny Meyliana Henny Meyliana Hervina Agustina Khoreson Kadek Deva Agastya Karsinah Karsinah Karsinah Karsinah Komang Sutawan Mila Wati Nuriani Nuriani Poniman Poniman Poniman Sidartha Adi Gautama Sudarman Sudarman SUSANTO SUSANTO Tejo Ismoyo Trendi Yudha Purnama