Article Per Year (5 Year)
p-Index From 2019 - 2024
1.827
P-Index
This Author published in this journals
All Journal E-Jurnal Manajemen Universitas Udayana Jurnal Maneksi (Management Ekonomi Dan Akuntansi) EKONOMIS : Journal of Economics and Business E-Mabis: Jurnal Ekonomi Manajemen dan Bisnis Jurnal Administrasi dan Manajemen J-MIND Jurnal Manajemen Indonesia Journal of International Conference Proceedings JURNAL ECONOMINA International Journal of Application on Economics and Business
I Komang Oka Permadi
Universitas Mahasaraswati Denpasar
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences

Published : 12 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : E-Mabis: Jurnal Ekonomi Manajemen dan Bisnis

 1 
Predicting Switching Intention Among Generation Y Using DeLone & McLean (Study on Shopee App) Made Pradnyan Permana Usadi; Putu Wahyu Dwinata JS; I Putu Oka Permadi
E-Mabis: Jurnal Ekonomi Manajemen dan Bisnis Vol 23, No 2 (2022): Volume 23 No.2 Oktober 2022
Publisher : Faculty of Economics and Business, Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/e-mabis.v23i2.865

Abstract

The objective of this study is to look at the impact of systemquality, information quality, and service quality on satisfaction and switchingintention among Generation Y Shopee users. Data analyzed using PartialLeast Square. The result shows that system quality, information quality, andservice quality significantly has a positive impact on satisfaction. At thatpoint satifaction was moreover found to have a negative impact on intentionto switch. Service quality was found to have a more prominent impact. Thisimplies that Shopee needs to focus on improving service quality, since serviceis considered to have an important part in determining user satisfaction.
Co-Authors I Kadek Bagiana I Komang Suryadnya Diputra I Made Aditya Wardana I Putu Wahyu Dwinata JS I Wayan Sucipta Wibawa Ida Ayu Sintha Agustina M Doni Permana Putra Made Pradnyan Permana Usadi Ni Kadek Nonik Rasminingsih Ni Kadek Nonik Rasminingsih Putu Ari Pertiwi Sanjiwani Putu Ayu Diah Widari Putri Tiara Carina