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Journal : Populika

Pemberdayaan Masyarakat dalam Pengembangan Desa Wisata di Dusun Plempoh, Desa Bokoharjo, Kecamatan Prambanan, Kabupaten Sleman, D.I Yogyakarta Ma’arif, Bilal; Syakdiah, Syakdiah; Anggraini, Oktiva
POPULIKA Vol 7, No 1 (2019): Populika
Publisher : Universitas Widya Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37631/populika.v7i1.27

Abstract

Community empowerment is basically an effort to make people able to actualize themselves in managing the cultural environment that is around them and fulfill their needs independently without dependence on other parties. In relation to cultural heritage, empowerment activities depart from the basic concept that the management of a cultural heritage needs to pay attention to its important value or social significance. In other words, the extent to which a cultural preservation is socially meaningful for its people. The process of empowering the Tourism Village in Plempoh Hamlet, Bokoharjo Village, Prambanan District, Sleman Regency, Yogyakarta. At the beginning of the program, the community awareness stage was carried out by pioneers of village empowerment with makeshift funds and there was no guidance from government agencies. Before Pokdarwis was formed, it was previously called Plempoh Tourism Village in 2010. Only in 2015 did Pokdarwis Plempoh be formed. Efforts made in utilizing the potential and skills possessed for the initial pilot. To identify potential as well as constraints on community empowerment related to the availability of regional cultural resources. Mapping the needs and forms of empowerment programs tailored to the needs of the community and the availability of supporting resources. The initial approach taken was a community-oriented approach in its implementation realized through empowering the community around the site. Broadly speaking, there are four types of technical training held, namely batik training, souvenir making training, culinary training and tour guide training and the development of cultural tourism travel businesses.
KUALITAS PELAYANAN PEMBUATAN SURAT IZIN MENGEMUDI (SIM) ONLINE DI POLRES SLEMAN Wakhyuni, Tri; Syakdiah, Syakdiah; Kusumawati, Retno
POPULIKA Vol 8, No 1 (2020): Populika
Publisher : Universitas Widya Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37631/populika.v8i1.132

Abstract

The SIM Online service is a program launched by the Indonesian National Police through the National Police Priority Program, namely Promoter. One of them from the program is information technology based services. Sleman Police Resort is one of the Polres being a pilot project in the DIY Regional Police jurisdiction in conducting Online SIM Services which is supported by the SIM Implementation Unit (Satpas). The delivery of public services must meet the service quality requirements in accordance with the objectives of the program. To measure service quality, the authors use service quality indicators, namely reliability (reliability), responsiveness (responsiveness), assurance (assurance), empathy (empathy), and physical evidence (tangible).This study aims to examine and describe the quality of service making Online Driving License (SIM) at the Sleman Police Resort. The research method used is descriptive qualitative. Data collection techniques used were interviews, observation and documentation. Qualitative data analysis techniques are used to analyze the research data.Based on the results of the study, it was obtained that to measure the quality of Online SIM services at the Sleman Police Satpas using 5 (five) dimensions of service quality as follows; First, the Reliabilty dimension, has not been supported by all human resources who have competency certification in managing SIM Online, but there are already Standard Operating Procedures (SOPs) in the SIM Online service. Second, the Responsiveness dimension, the existence of a fast standard time in SIM extension only requires 15 minutes and for a New SIM requires between 75 minutes to 90 minutes according to the type of SIM. In addition to speed, the service is carried out appropriately with the existence of clear costs based on PP No. 60 of 2016. Third, the dimension of Assurance, the knowledge and abilities of Satpas officers in the SIM Online service. Constraints faced in providing online SIM service guarantees are difficult practice exams and many do not pass. Fourth, Empathy dimension, there is full attention and firmness in the presence of queue numbers and arrangements without any favoritism and discrimination in service in SIM Online services. Fifth, Tangible dimension, there is a Satpas building that has not been used optimally because it has only been used for practical tests, internet networks that are often down and offline, and the number of computers and other devices that are not yet proportional to the large number of people in the SIM Online service. While the information media and waiting room are good and complete.From these results it can be concluded that based on 5 (five) dimensions of service quality, in general it has gone well, but there are some things that need to be improved, such as the quality of human resources, optimization of Satpas buildings, addition of internet network bandwidth, addition of computers and review of regulations about practice exams.
Kebijakan Pemerintah dalam Mengatasi Kemacetan di Kota Yogyakarta (Studi Penelitian di Jalan Malioboro di JalanTentara Pelajar) Fatimah, Siti; Syakdiah, Syakdiah; Kusumawiranti, Retno
POPULIKA Vol 10, No 1 (2022): Populika
Publisher : Universitas Widya Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37631/populika.v10i1.473

Abstract

Kemacetan biasa dijumpai di Kota Yogyakarta, disebabkan pertumbuhan kota yang juga diiringi pertambahan jumlah penduduk dan jumlah kendaraan, tapi tidak didukung infrastruktur yang bisa mengimbanginya. Pemerintah Kota Yogyakarta dalam hal ini Dinas Perhubungan Kota Yogyakarta dan Polantas selaku instansi terkait turun tangan untuk mengatasi kemacetan, ada beberapa upaya yang telah dilakukan, tapi belum bisa dikatakan baik karena masih ada beberapa masalah. Penelitian ini menggunakan metode penelitian kualitatif dengan pendekatan deskriptif. Penentuan informan, menggunakan teknik purposif sampling. Pengumpulan data digunakan teknik observasi, wawancara dan dokumentasi. Upaya pemerintah mengatasi kemacetan di Jalan Malioboro dan Tentara Pelajar seperti diadakannya rekayasa lalu lintas dimana ruas jalan tertentu dijadikan jalan satu arah atau pelebaran dan normalisasi simpang, pengembangan teknologi ATCS ( Area Traffic Control System ) dan pengalokasian disediakan lahan parkir pada ruas Jalan Malioboro dan Tentara Pelajar. Namum dalam pelaksanaannya masih banyak menghadapi hambatan dan kendala, menggunakan pendekatan teknologi membutuhkan anggaran besar dalam penyedian dan perawatan teknologi ATCS dan kurangnya personil atau sumberdaya manusia untuk memproses pengaduan terhadap masalah yang terjadi dilapangan, dan kurangnya kesadaran masyarakat dalam menyukseskan program-program.