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All Journal JURNAL ADMINISTRASI BISNIS JURNAL EKONOMI AKUNTANSI DAN MANAJEMEN Syntax Literate : Jurnal Ilmiah Indonesia J-MAS (Jurnal Manajemen dan Sains) SEIKO : Journal of Management & Business NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Jurnal Pendidikan Ekonomi (JURKAMI) JISIP: Jurnal Ilmu Sosial dan Pendidikan Dinamika Governance : Jurnal Ilmu Administrasi Negara Management Studies and Entrepreneurship Journal (MSEJ) JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Enrichment : Journal of Management RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Jurnal Syntax Transformation Nusantara Science and Technology Proceedings Jurnal Revolusi Indonesia Jurnal Bisnis Indonesia El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam El-Mujtama: Jurnal Pengabdian Masyarakat Journal of Management and Business Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Jurnal Administrasi Bisnis Jurnal Pengabdian Masyarakat Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam RESLAJ: Religion Education Social Laa Roiba Journal El-Mujtama: Jurnal Pengabdian Masyarakat
Rusdi Hidayat Nugroho
Fakultas Ilmu Sosial Dan Ilmu Politik, Program Studi Administrasi Bisnis Universitas Veteran Jawa Timur, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Public Health Social Sciences Other

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Journal : JISIP: Jurnal Ilmu Sosial dan Pendidikan

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PENGARUH KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP LOYALITAS PELANGGAN PRODUK INDIHOME DI KOTA SURABAYA Wilhemus Dionysius Mario Randy Benge; Rusdi Hidayat Nugroho
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 5, No 4 (2021): JISIP (Jurnal Ilmu Sosial dan Pendidikan)
Publisher : Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jisip.v5i4.2591

Abstract

Entering the era of the industrial revolution 4.0, human life will never be separated from the existence of technology. Currently the internet network has become a primary need for humans. This indirectly opens up business opportunities for internet network provider companies, especially in Indonesia. Indihome as one of these companies, is required to provide and maintain their best service quality so that they can provide a positive brand image to the public. This will ultimately foster customer loyalty which will help Indihome in an effort to maintain their market share. This study aims to examine whether service quality and brand image have a simultaneous and partial influence on Indihome customer loyalty in the city of Surabaya. The number of samples used were 120 respondents who were determined using the Accidental Sampling method. The data analysis technique used multiple linear regression analysis. The results of the analysis show that service quality and brand image simultaneously and partially have a positive effect on customer loyalty
Pengaruh Kompensasi, Kepuasan Kerja dan Fleksibilitas Terhadap Kinerja Driver Go-Ride Wilayah Sedati Sidoarjo Intan Puspita Dewi; Rusdi Hidayat Nugroho
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 5, No 4 (2021): JISIP (Jurnal Ilmu Sosial dan Pendidikan)
Publisher : Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jisip.v5i4.2555

Abstract

This study aims to determine how much influence Compensation, Job Satisfaction and Flexibility have on the Performance of Go-Ride Drivers in the Sedati Sidoarjo Region. This study uses descriptive quantitative methods using the Accidental Sampling approach and the data involved is primary data with a total number of respondents of 100 respondents Go-Ride Driver Sedati Sidoarjo Region. The independent variables in this study include compensation, job satisfaction and flexibility, while the dependent variable is performance. The test instruments used are Validity Test and Reliability Test with data analysis methods and Multiple Linear Regression Analysis Test through the SPSS version 23 program. The results show that the compensation variable has a positive and significant effect on Go-Ride performance. Job Satisfaction variable has a positive and insignificant effect on Go-Ride performance, and Flexibility variable has a positive and significant impact on Go-Ride performance.
Co-Authors Acep Samsudin Aghisyna Dwi Inayah Fikamalina Agnesya Putri A. Agustin Nur Awaliah Ahmad Rifqi Utomo Alsya Puteri Pradanti Andarini, Sonja Andika Yuda Prasetya Anisa Larasati Anisah Yulinda Salsabila Assyafa Azharul Ilmy Bagus Helmi Dharmawan Banin, Citra Niqris Budi Prabowo Budi Prabowo Cahyanti, Devi Aprillia Cantika Aura Jahzy Devira Elsa Mei Shella Dhea Fitri Puspitayani Difta Octavia Saridewi Dinar Pramadhani Errina Eka Yahyaningtyas Fadlilah Arrahma Faisal Pratana Putra Fenny Ambarwati Fikia Siti Meisaroh Fira Rosida Fujiono Fujiono Gian Alfreda Wirawan Herlin Millenia Yustika Ardy Herninda Dara Puspita Ayu Hery Sandro Sijabat Ibnu Setyawan Ihza Aditama Samudra Ilham Asta Pangestu Ilham Asta Pangestu Indria Ikhtia Zahra Ine Febrian R Intan Permatasari Fitri A. Intan Puspita Dewi Kinanti Sekar Kirana Lia Nirawati Lia Nirawati Loqman Ananta Azaria Maghfirotika At-Tamama Zidan Maharani Ikaningtyas Maharani Ikaningtyas Mahendra Adani, Rakha Maulana, Muhammad Ferdy Meisha Farah Widyaningrum Muhammad Fauzy Hamdani Nanda Oktavia Niluh Nyiman Puspita Nuryananda, Praja Firdaus Poernomo, Edy Praditya, Erlangga Reyza Prithvi Angginy Kusdayanti R A Tania Eriezna Putri Rafika Athiyah Kurniawan Rasyidah, Resa Reza Zakaria Rhevuano Naoval Saputra Riska Faulia Rahma Safiinatul Jannah Noviyani Selvia Shinta Kumalasari Sofiyyah Wardah Widad Sonja Andarini Sonja Andarini Sonja Andarini Syafira Widya Uni Putri Taradiva Adisty Titan Baihaqi Akbar Nugroho Titit Mauladdawil Uchtisyah Alifyanti Vania Adella Margaretta Via Aldina Auva Vindha Fajar Ethika Wilhemus Dionysius Mario Randy Benge Yeni Khoirotul Janah Yuwanda, Allysa Edwina