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Journal : JUSIFO : Jurnal Sistem Informasi

Pendekatan Machine Learning: Analisis Sentimen Masyarakat Terhadap Kendaraan Listrik Pada Sosial Media X Kusuma, Gathot Hanyokro; Permana, Inggih; Salisah, Febi Nur; Afdal, M.; Jazman, Muhammad; Marsal, Arif
JUSIFO : Jurnal Sistem Informasi Vol 9 No 2 (2023): JUSIFO (Jurnal Sistem Informasi) | December 2023
Publisher : Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Islam Negeri Raden Fatah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/jusifo.v9i2.21354

Abstract

Environmental issues and the depletion of fossil fuels continue to escalate as the number of fossil fuel-based vehicle users increases in Indonesia. Electric vehicles emerge as one of the potential alternative solutions to address current environmental challenges, given their eco-friendly nature and lack of pollution emissions. Sentiment analysis is conducted to understand public responses, both supportive and opposing, towards electric vehicles. This research aims to analyze the sentiment of X-social media users regarding electric vehicles using machine learning techniques. The research stages include data collection, data selection, preprocessing, and classification using Naïve Bayes Classifier (NBC), Support Vector Machine (SVM), and K-Nearest Neighbor (KNN) algorithms. The test results show that on a balanced dataset using ROS, SVM performs the best with accuracy = 68.7%, precision = 77.9%, and recall = 68.4%. Meanwhile, NBC yields an accuracy of 60.3%, precision of 61.3%, and recall of 60.3%, while KNN has an accuracy of 53.9%, precision of 54%, and recall of 53.9%.
Perbandingan Algoritma KNN, NBC, dan SVM: Analisis Sentimen Masyarakat Terhadap Perparkiran di Kota Pekanbaru Intan, Sofia Fulvi; Permana, Inggih; Salisah, Febi Nur; Afdal, M.; Muttakin, Fitriani
JUSIFO : Jurnal Sistem Informasi Vol 9 No 2 (2023): JUSIFO (Jurnal Sistem Informasi) | December 2023
Publisher : Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Islam Negeri Raden Fatah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/jusifo.v9i2.21357

Abstract

The public response in Pekanbaru to parking policies and regulations has given rise to various sentiments, both positive and negative. This discussion extends not only within the local community but also across various social media platforms. This research aims to analyze public sentiment towards the new parking policies and regulations in the Pekanbaru area. The study involves the KNN, NBC, and SVM algorithms to classify public sentiment into positive, neutral, and negative categories. Balancing techniques used in this research include Random Over Sampling (ROS) and Random Under Sampling (RUS). The data utilized in this study were obtained from posts on the social media platform X. The testing of the dataset using ROS resulted in high accuracy, precision, and recall values. The findings of this research indicate that overall, the SVM algorithm outperforms KNN and NBC in terms of accuracy, precision, and recall. Additionally, the most dominant sentiment is negative, with 422 tweets expressing dissatisfaction with the current parking policies.