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All Journal ACADEMICS IN ACTION Journal of Community Empowerment Jurnal Abdi Masyarakat
Dina Mayasari
Sekolah Tinggi Pariwisata Bogor
Humanities Economics, Econometrics & Finance Education Engineering Social Sciences

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Sosialisasi Penerapan Protokol Kesehatan Berstandar CHSE untuk Receptionist Restoran dan Concierge Hotel dalam Menunjang Pariwisata di Kota Bogor Maidar Simanihuruk; Yuviani Kusumawardhani; Dina Mayasari; Sekti Rahardjo
ACADEMICS IN ACTION Journal of Community Empowerment Vol 4, No 1 (2022)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/aia.v4i1.3714

Abstract

It is essential to use Cleanliness, Health, Safety, and Environmental Sustainability (CHSE) in restaurants and hotels to support tourism in the new normal era. It is anticipated to help the community by raising awareness of the importance of cleanliness, health, safety, and environmental sustainability through socialization of the implementation of the CHSE protocol. So that hotel owners or employees are highly aware of and interested in it, and the restaurant is primarily about environmental cleanliness in order to achieve the go-green goal. The goal of this socialization is to prepare employees, guests, suppliers, vendors, contractors, and other hotel and restaurant stakeholders to return to Bogor for guest visits. The method of implementing health protocol socialization with CHSE standards () was carried out through technical guidance to employees of the restaurant receptionist and hotel concierge divisions in Bogor City, with methods of lecturing, tutorials, discussions, games, and evaluations to as many as 30 participants. The average value of participants' understanding of the CHSE aspects was 88.86 percent, indicating that all participants understood what indicators were included in the CHSE aspects, according to the results of this puzzle game.
Wisata Edukasi Berbasis Ekonomi Kreatif Ecobrick Yuviani Kusumawardhani; Maidar Simanihuruk; Sekti Rahardjo; Dina Mayasari
Jurnal Abdi Masyarakat Vol. 3 No. 2 (2023): Jurnal Abdi Masyarakat
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jam.v3i2.56

Abstract

Tren desa wisata pasca pandemik Covid-19 di Indonesia meningkat seiring munculnya new economic tourism. Namun, kontradiktif dengan pengembangan desa wisata di Kabupaten Bogor yang cenderung lebih lambat dibandingkan wilayah lain di Jawa Barat. Permasalahan krusial yang terjadi pada pengembangan desa wisata di Kabupaten Bogor adalah SDM dan kelembagaan, tidak terkecuali dengan desa wisata Sukajadi yang hingga saat ini masuk ke dalam kategori desa wisata rintisan. Berdasarkan hal inilah, urgensi program pengabdian kepada masyarakat desa wisata Sukajadi adalah perlu adanya penguatan pariwisata melalui pemberdayaan SDM kelompok sadar wisata (Pokdarwis) yang kreatif dan memiliki kualitas layanan yang prima melalui wisata edukasi berbasis ekonomi kreatif. Tujuan pengabdian kepada masyarakat ini adalah sebagai upaya diversifikasi produk wisata sehingga desa wisata Sukajadi memiliki keunggulan kompetitif dari desa wisata lainnya di sekitarnya. Berdasarkan data dan fakta inilah, simulasi wisata edukasi berbasis ekonomi kreatif yang dianggap berpotensi menjadi produk wisata baru dan mampu menarik minat wisatawan dilakukan, guna meningkatkan pelayanan prima dan edukatif. Wisata edukasi akan menciptakan wisatawan yang berkualitas sehingga pelayanan prima dan edukatif sangat dibutuhkan untuk memberikan pengalaman yang tidak terlupakan bagi wisatawan. Luaran yang ingin dicapai dari kegiatan ini adalah untuk meningkatkan kemampuan berkomunikasi para penggiat ecobrick untuk memberikan pelayanan prima dan edukasi pada wisata edukasi berbasis ekonomi kreatif ecobrick di desa wisata Sukajadi, Kabupaten Bogor.   The trend of tourist villages after the Covid-19 pandemic in Indonesia is increasing along with the emergence of new economic tourism. However, this is contradictory to the development of tourist villages in Bogor Regency which tends to be slower than other regions in West Java. The crucial problems that occur in the development of tourist villages in Bogor Regency are human resources and institutions, including the Sukajadi tourist village which is currently included in the pilot tourism village category. Based on this, the urgency of the community service program for the Sukajadi tourist village is the need to strengthen tourism through empowering human resources from tourism awareness groups (Pokdarwis) who are creative and have excellent service quality through creative economy-based educational tourism. The aim of this community service is as an effort to diversify tourism products so that the Sukajadi tourist village has a competitive advantage over other tourist villages in the surrounding area. Based on these data and facts, a creative economy-based educational tourism simulation, which is considered to have the potential to become a new tourism product and able to attract tourist interest, was carried out, in order to improve excellent and educational service. Educational tourism will create quality tourists so that excellent and educational service is needed to provide an unforgettable experience for tourists. The outcome to be achieved from this activity is to improve the communication skills of ecobrick activists to provide excellent service and education in ecobrick creative economy-based educational tourism in the Sukajadi tourist village, Bogor Regency.
Co-Authors Maidar Simanihuruk Sekti Rahardjo Yuviani Kusumawardhani