Rumba Rumba
Politeknik Pariwisata Lombok

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Management of Pundu Nence as Mountain Tourism in Bima City: A Model of Visitor Management Approach Herman Herman; Rumba Rumba; Anak Agung Ngurah Sedana Putra; Putu Ari Nugraha
Jurnal Pariwisata Nusantara (JUWITA) Vol. 2 No. 1 (2023): Jurnal Pariwisata Nusantara (JUWITA)
Publisher : PROGRAM STUDI PARIWISATA SYARAH, FAKULTAS EKONOMI DAN BISNIS ISLAM, UNIVERSITAS ISLAM NEGERI MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/juwita.v2i1.7013

Abstract

Purpose: Mountain tourism being a tourist destination that offers natural and special interest attractions thus appropriate for visitors that prefer nature and adventure. Understanding visitor management is crucial for mountain tourism operators. The aims of this study are to 1) Identify the availability of tourist attractions; 2) Identify the actual condition of visitor management; and 3) Recommend a management quality improvement model through the visitor management approach. Method: The research applied a qualitative approach and employed interviews and observations to collect data. The research was conducted in the Mount Pundu Nence area. This research was conducted from January to March 2023. Result: The results of the study indicated that the component of tourist attractions consists of interest as the main attraction and is supported by natural and cultural attractions. The actual condition of visitor management is not well demonstrated by the unidentified registration of visitors, unavailable tourist information center (TIC), the visitor flow is incomplete, the pricing and fees are less than optimal, the parking lot is not adequate, the signboard is lacking and the waste management is not optimal. The research recommended a management improvement model based on the components of hard visitor management tools and soft visitor management tools. The hard visitor management tools recommended three aspects, such as setting prices and fees in the packaging of packages, providing parking space and creating regulations for waste management. The soft visitor management tools recommended four aspects, i.e., using QR code as a registration and payment system for visitors, providing tourist information center (TIC) by utilizing the current buildings and using social media to manage information, installing signage in vital areas, and developing a visitor flow system that could be implemented by visitors and operators. Contribution: The research presents a model of mountain tourism management using the visitor management approach. The model could be implemented by tourism operators or local authorities to improve the quality of mountain tourism experiences.
Mengoptimalkan Pengembangan Pariwisata: Model Implementasi Kegiatan Layanan Berbasis Integrasi Program Studi Politeknik Pariwisata Lombok di Desa Wisata Jeruk Manis Sirajuddin; Rumba Rumba; Supardi; Komang Mahawira; Endang Sri Wahyuni; Muhammad Ihdal Karomi; Mandra; Jujuk Ferdianto; Yoyok Antoni; Abdul Hanan
PENTAHELIX: Jurnal Ilmiah Pengabdian Pariwisata Vol 1 No 2 (2023): Pentahelix: Jurnal Ilmiah Pengabdian Pariwisata
Publisher : Pusat Kajian Pariwisata dan Publikasi Jurnal Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (460.712 KB) | DOI: 10.47492/pentahelix.v1i2.3

Abstract

Community Service Activities in Jeruk Manis Village aim to integrate various tourism potentials, both natural and human resources, in Jeruk Manis Tourism Village so that they can become one unified tourism product. This Community Service is carried out through workshop methods such as lectures, discussions, demonstrations, and practice. PKM activities get output in the form of integration of tourism products in accordance with the potential of Jeruk Manis Tourism Village. This service contributes to providing new understanding and skills to village communities about tourism, especially how to make tour packages, communicate in English, fruit carving, HSK/K3, homestay management, and service ethics.
PENGEMBANGAN PAKET WISATA OUTBOUND DI DESA WISATA HIJAU BILEBANTE LOMBOK TENGAH Ela Ardiana Safitri; Supardi Supardi; Rumba Rumba
Juremi: Jurnal Riset Ekonomi Vol. 3 No. 6: Mei 2024
Publisher : Bajang Institute

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Abstract

Outbound Tour Packages are packages that provide tourist facilities for tourists to visit a destination and carry out all kindsof fun activitiesin the form of outbound activities. This research was motivated by the author’s desire to see innovation in outbound tourism packages in the Bilebante Green Tourism Village, Pringgarata District, Central Lombok Regency. The aim of this research is to find out how to develop outbound tourism packages in the Bilebante Green Tourism Village. The empowerment of women and high solidarity from the community was the beginning of the development of the Bilebante Green Tourism Village. The research method used in this research is a desciptive qualitative method. The data collection stages were carried out throught observation, interviews and documentation stages and the result of this research were the discovery of the advantages and disadvantages of the Outbound Tour Package in the Bilebante Green Tourism Village which the researchers innovated into an Outbound Tour Package in the form of a Flyer Tour Packages