Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : J-SAKTI (Jurnal Sains Komputer dan Informatika)

Metode Analytical Hierarchy Process Dalam Menentukan Supplier WE Bakery Bella Agustina; Kresna Ramanda; Arief Rusman; Erma Delima Sikumbang; Sulaeman Hadi Sukmana
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 6, No 1 (2022): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v6i1.426

Abstract

Determining suppliers is important to support company performance, because determining the wrong supplier can cause harm to the company. Then the Analytical Hierarchy Process method is considered appropriate and appropriate for research related to problems in determining or selecting suppliers. By determining the right and optimal supplier using this AHP method, the company can select and evaluate suppliers so that the company can determine the appropriate criteria and alternative suppliers. Then the results are obtained that Arasari is considered the most appropriate to be a supplier with the highest weight gain priority of 0.427 or 42.7%, the second Lavanda Brownies of 0.291 or 29.1% and the third is Durian Orchid of 0.282 or 28.2%. While the results obtained through calculations using expert choice, explained that Arasari remained in first place with a value of 45.9% then Lavanda Brownies with a value of 29.7% and there was only a slight difference with Durian Orchid who obtained a percentage value of 24 4%. So based on these results, it can be seen that there is no difference in the order of global priorities for the total ranking goals obtained between manual data processing with the help of expert choice
Penerapan Algoritma C.45 Untuk Menentukan Tingkat Kepuasan Pelanggan Kartu Telkomsel Prabayar Erma Delima Sikumbang; Fattya Ariani; Tiwi Handayani; Kresna Ramanda; Sulaeman Hadi Sukmana; Adi Supriyatna
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 6, No 2 (2022): EDISI SEPTEMBER
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v6i2.492

Abstract

Telkomsel is an operator mobile phone company that provides services for mobile phone users. The mobile phone Operator creates a small SIM card for the customer by means of having to be inserted into each phone to get access to the service. One of the most used mobile operators and belongs to the largest category in Indonesia is Telkomsel. In This study implemented algorithm method C. 45 in deciding customer satisfaction against the use of prepaid Telkomsel cards. This type of research is to implement data mining concept by involving as many as 100 user data of prepaid Telkomsel card through the dissemination of questionnaires. There is an attribute in each variable that affects customer satisfaction including: price, promotion, product quality and service quality. Based on manual calculation results and with the help of the RapidMiner studio 9.7 software is known to be the root is a variable quality service with the highest gain value of 0.266396957 and results classification accuracy value of 0.9655 so that belongs to the classification category is very good