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All Journal Kharisma Tech Journal of Technology Research in Information System and Engineering
Ahyar Muawwal
STMIK Kharisma Makassar
Computer Science & IT Engineering

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ANALISIS KEPUASAN PENGGUNA TERHADAP KUALITAS WEBSITE GEPO MENGGUNAKAN METODE WEBQUAL 4.0 Fitri Puspitasari; Ahyar Muawwal; Afifah
JTRISTE Vol 9 No 2 (2022): JTRISTE
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/jtriste.v9i2.376

Abstract

Gepo adalah website belanja online berbagai macam makanan. Website Gepo ini bertujuan untuk membantu masyarakat membeli berbagai macam makanan dan minuman yang diinginkan secara mudah dan cepat dengan harga terjangkau karena memiliki banyak promo. Gepo singkatan dari Get Promo. Penelitian ini menggunakan metode webqual 4.0 yang bertujuan untuk mengukur kepuasan pengguna pada kualitas website. Variabel webqual 4.0 terdiri dari kualitas kegunaan, kualitas informasi, dan kualitas interaksi layanan. Berdasarkan data yang telah dianalisis berupa kuesioner dengan total responden yang telah mengisi kuesioner yaitu 75 orang dan sampelnya berjumlah 50 orang. Penelitian ini menganalisis datanya dengan uji regresi linear berganda, dan hasilnya adalah kualitas kegunaan tidak berpengaruh positif terhadap kepuasan pengguna sedangkan kualitas interaksi layanan dan kualitas informasi berpengaruh positif terhadap kepuasan pengguna. Oleh karena itu, peneliti perlu lebih memperindah tampilan website yang disajikan agar pengguna nyaman menggunakan website Gepo. Penelitian ini berfokus kepada kepuasan pengguna dalam kualitas website Gepo dan hal yang perlu ditingkatkan dalam website Gepo. Kesimpulan akhirnya yaitu website Gepo masuk dalam kategori baik.
Analisis Kepuasan Pelanggan Terhadap Kualitas Layanan Aplikasi Flavour Fog Menggunakan Metode PIECES Natasha Maya Djaja; Ahyar Muawwal; Marlina
KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i1.299

Abstract

Flavor Fog is a mobile-based application designed to help the problems of e-cigarette users or what is often called vaping. Flavor Fog is built by having several main features including being able to order products or goods online, and several other features. The main goal of the researcher is to develop the Flavor Fog application better, therefore it is necessary to analyze the user satisfaction of the Flavor Fog application. By doing user satisfaction analysis, researchers can find out what needs to be improved and improved in the application. In this study, researchers used the PIECES method to analyze the level of user satisfaction, by conducting validity tests, reliability tests, and PIECES calculation tests. Collecting data through distributing questionnaires with 19 questions to users of the Flavor Fog application. The results of this study include 6 PIECES variables, namely Performance, Information, Economics, Control and Security, Efficiency, Service with all answers in the satisfied category.
ANALISIS USABILITY PADA APLIKASI FLAVOUR FOG MENGGUNAKAN USE QUESTIONNAIRE Albertus Marco Novellium Theovanus; Arfan Yunus; Ahyar Muawwal
KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i1.327

Abstract

Flavour Fog is an android-based software specifically designed to make it easier for vape users to order and find information about vaping. This study aims to determine the usability value and the influence between the variables usefulness (usability), ease of use (ease of use), and ease of learning (ease of learning) on the satisfaction variable (user satisfaction) partially or simultaneously on Flavour Fog. In this study using the USE Questionnaire method with 4 parameters, namely usefulness, ease of use, ease of learning, and satisfaction. The result of the total percentage of feasibility of all variables based on usability measurements is 85%, which means it is very feasible. The results of the f test have a significant effect on the independent variable on the dependent variable simultaneously. In the partial T test, the results of the usefulness variable have a significant influence on the satisfaction variable, while the ease of use variable and the ease of learning variable have no effect on satisfaction.
ANALISIS PELANGGAN SMART CATERING MENGGUNAKAN METODE NET PROMOTER SCORE Moch Rafly Wisnu Wardana; Husni Angriani; Ahyar Muawwal
KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i1.329

Abstract

Smart Catering is a website-based application for food ordering services. Nowadays Smart Catering has 61 users. User experience in using Smart Catering website and the probability of users likelihood to recommend Smart Catering website can improve and maintain the existence of the website. To determine the probability of users likelihood recommend the Smart Catering website, user analysis is carried out using the Net Promoter Score (NPS) method. A survey of Smart Catering customers was conducted using 11 statements related to the level of usability of the Smart Catering website. Based on the results of the analysis that has been carried out on 45 respondent data, it shows that users of the Smart Catering website will recommend the website with a score obtained is 55.09% in terms of the usability aspect of the Smart Catering website.
ANALISIS USABILITY WEBSITE SISTEM INFORMASI AKADEMIK STMIK KHARISMA MAKASSAR MENGGUNAKAN USE QUESTIONNAIRE Melisa Widiawati; Ahyar Muawwal; Zaenab Pontoh
KHARISMA Tech Vol 18 No 2 (2023): KHARISMATech Journal
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i2.431

Abstract

The Academic Information System Website of STMIK Kharisma Makassar is one of the website-based services on the internet owned by STMIK Kharisma Makassar which provides services for students such as purchasing Study Plan Cards (KRS), knowing the Semester Achievement Index (IPS), and registering payments. The Academic Information System Website of STMIK Kharisma Makassar has been implemented since 2017, but during its implementation there has been no benchmark to determine the level of satisfaction and usability of the system so that this study aims to analyze the usability of the Kharisma Makassar Academic Information System Website using the USE Questionnaire method in order to help the campus service process become better and become a basis for development. The USE Questionnaire method has 4 parameters, namely usefulness, easy of use, easy of learning, and satisfaction. Based on the results of the study, on the 3 features analyzed, the KRS selection feature gets a percentage of 72.13%, while the IPS graph feature is 70.91% and the payment registration feature is 70.41%. Based on the results of the average usability measurement of the 3 features, the results of the usability measurement of the Academic Information System website of STMIK Kharisma Makassar are 71.21% with a usability feasibility category that is feasible.
IMPLEMENTASI PROGRESSIVE WEB APPLICATION PADA WEBSITE FRIZFOO MENGGUNAKAN EXPRESS.JS Theodorus Karli; Ahyar Muawwal; Mohammad Sofyan S Thayf
KHARISMA Tech Vol 18 No 2 (2023): KHARISMATech Journal
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i2.445

Abstract

The aim of this study is to implement Progressive Web Apps (PWA) technology on the Frizfoo website using the Express.js framework so that it can be accessed in the form of native applications via the user’s smartphone home screen and can be run offline. The implementation of PWA as one of the “should have” features aims to provide added value and improve website performance, as well as overcomes website limitations in displaying offline pages, and avoid the cost of developing native applications on various operating systems platforms. Data collection methods involve literature study and direct measurement using several tools. Testing included installable testing, PWA criteria, performance, size transferred resources, and offline mode. Components used in PWA include web app manifest, service worker, and cache storage. PWA implementation involves creating a web app manifest, service worker registration file, configuring service worker files, adding script tags, creating custom routes in Express.js, and testing PWA. The test results show that the Frizfoo website can be installed and used properly on various types of mobile devices. PWA was successfully implemented and met all PWA criteria, by getting a total score of 10 on Lighthouse and a total score of 25 on PWABuilder. The results of performance testing on Lighthouse and GTMetrix have increased by 36% after the implementation of PWA. The size of transferred resources has reduced from 3.1 MB to 1.8 MB and the website load time has decreased from 3.65 seconds to 826 ms so that the website can be loaded faster. And offline mode feature of the Frizfoo website is successfully used in offline conditions or with an unstable internet connection.
Co-Authors Afifah Afifah Agatha Deversiana Wasi Wasi Albertus Marco Novellium Theovanus Alfredo Hidayah Tuwllah Arfan Yunus Arfan Yunus Arfan Yunus Beatrice Indry Wahyuni Billy Tany Awan Dwi Yana Wijaya Efie Woncharso Elza Juliani Febrianne Wijaya Fitri Puspitasari Getrudis Luruk Forek Husni Anggriani Husni Angriani Jervin Kontessa Jessica Chandra Jihan Novianti Putri Lidya Yunike Yauw Marlina Marlina marlina Melisa Widiawati Mirza Wirawan M Moch Rafly Wisnu Wardana Mohammad Sofyan S. Thayf Natasha Maya Djaja Nurul Fitrah Philips Calvin Kosno Renny Renny Renny Renny Syafri Arief Theodorus Karli Vanny Hosal Velisia Wijaya Yafet Yapari Zaenab Pontoh