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All Journal Jurnal Plans : Penelitian Ilmu Manajemen dan Bisnis Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Jurnal Review Pendidikan dan Pengajaran (JRPP) Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL JURNAL ILMIAH SIMANTEK Economic Reviews Journal MES Management Journal Jurnal Ilmiah Ekonomi dan Manajemen Indonesian Journal of Economic & Management Sciences (IJEMS) Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research
Syahreza, Dina Sarah
Universitas Negeri Medan
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : Economic Reviews Journal

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Mengoptimalkan Pengimplementasian Pelatihan dan Pengembangan Pelayanan Tenaga Kerja kesehatan di RSUD Sawerigading Dina Sarah Syahreza; Hilma Harmen; Grestin Analia; Nisa Nababan; Regita Cahyani; Rosana Girsang; Silvia Putriani; Tamara Marpaung
Economic Reviews Journal Vol. 3 No. 3 (2024): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v3i3.275

Abstract

This article discusses the implementation of training and development of health workforce services at Sawerigading Hospital to overcome cases of discrimination between BPJS and non-BPJS patients. This research uses a literature review method with a qualitative approach and highlights the need for increased HR training and development for the optimization of health services. The results showed the importance of improving the skills, knowledge, and inclusive culture of health workers, as well as involving the community in efforts to improve service effectiveness. RSUD Sawerigading has committed to improving employee competencies through technical, soft skills, self-development, and specialization training programs to improve overall health services. Concrete steps are needed to address discrimination against BPJS patients and improve staff understanding of ethics and professionalism in health services to achieve optimal service.
Perubahan Skema Insentif pada PT Grab dan Gojek: Dampak terhadap Kepuasan Drive Dina Sarah Syahreza; Hilma Harmen; Fahmi Aditiya; Khairur Rahmah Azjahra; Najha Nawanda Zhufriy; Patricia Wanda Sianturi; Siti Fauziah
Economic Reviews Journal Vol. 3 No. 3 (2024): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v3i3.300

Abstract

Incentive changes can have a negative impact on driver satisfaction, leading to feelings of unfair compensation and income uncertainty. These negative consequences can result in a decline in service quality and increased driver turnover. While incentive changes tend to have negative effects, there are also some positive impacts, such as increased earnings for drivers in high-demand areas. Driver satisfaction is crucial for improving driver availability, service quality, platform reputation, and profitability. Therefore, companies need to reconsider their incentive schemes and make appropriate adjustments to improve driver satisfaction. Efforts to enhance driver satisfaction include implementing fair and transparent policies, increasing market demand, educating passengers, developing platform technology, and enhancing driver support. This study employs qualitative methods and secondary data to support the research findings, ensuring the effectiveness and accuracy of the data used.
Co-Authors Adha Mahyundari Ahmad Hafiz Nasution Aisyah Fatma Neliza Alfyyah Zahira Hakim Apsyanaya Afdhal Aulia Ridha Siregar Azri Nuansa Indah Bisrul Hapis Tambunan Devi Yulia Dimas Rifai Dinda Sari Tanjung DITHA IVANY TAMBUNAN Fahmi Aditiya Fita Nurna Sari Grestin Analia Harun Sitompul Hilma Harmen Hilma Harmen Julius Kwart Siboro Khairur Rahmah Azjahra Lia Damanik Luhut Manurung M Rizky Fernanda Maysri Handayani Putri Sinaga Mega Sagak Rotua Lumban Tobing Muhammad Lintar Kodratullah Muhammad Umair Yazid Nadhira Zahra Siregar Nadila Putri Najha Nawanda Zhufriy Najmah Khairiyah Natanae Sitindaon Nazwa Aulia Putri Nisa Nababan Nora Florentina Simalango Olivia Sembiring Patricia Wanda Sianturi Pebriyati Purba Purba, Pebriyati Regita Cahyani Rey Septianislaus Togatorop Rifka Anisa Rosana Girsang Samuel Indra Sitorus Siboro, Julius Kwart Silvia Putriani Simanjuntak, Janter Pangaduan Siregar, Aulia Ridha Siti Fadilla Siti Fauziah Tamara Marpaung Tanjung, Dinda Sari Wanda Ariza Windah Frawyta Lestari Sinaga Wulan Erdianti Putri Yurida Aulia