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All Journal Al-Hijr: Journal of Adulearn World Journal International of Lingua and Technology Journal International Inspire Education Technology (JIIET) Journal Markcount Finance Journal International Dakwah and Communication International Journal of Educational Narratives Rechtsnormen Journal of Law Journal Emerging Technologies in Education Journal of World Future Medicine, Health and Nursing
Zou, Guijiao
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Computer Science & IT Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Journal : Journal of World Future Medicine, Health and Nursing

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Health Service Quality with Inpatient Satisfaction Magfiroh, Magfiroh; Vanchapo, Antonius Rino; Karim, Abdul; Zou, Guijiao; Jie, Lie; Jixiong, Cai
Journal of World Future Medicine, Health and Nursing Vol. 1 No. 1 (2023)
Publisher : Yayasan Pendidikan Islam Daarut Thufulah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/health.v1i1.128

Abstract

The quality of health services is health services that can satisfy every user of health services that is in sync with the level of satisfaction of the average population and the implementation is in accordance with professional standards and ethical codes. Service quality and patient satisfaction are the two most important things in hospital services. This literature review aims to determine the relationship between the quality of health services and the satisfaction of inpatients. This type of research is literature review research, the articles used were obtained from PUBMED and Google Scholar with articles published starting from 2018-2022. The number of journal articles was 8 articles analyzed. The results showed that there was a relationship between the quality of health services (asscurance, empathy, responsiveness, tangible and reliability) with inpatient satisfaction at the hospital. It can be concluded that satisfaction is a level of patient feeling that arises as a result of the service performance that is obtained after the patient compares it with what he expects. If the patient is dissatisfied with the nursing services provided, he will not seek the service or accept it, even though the service is available, practically obtainable and reachable.  
Relationship Between Work Motivation and Health Worker Performance at Kronjo Health Center Mutmainah, Mutmainah; Vanchapo, Antonius Rino; Lewar, Emanuel Suban Bala; Tusi, Juandri Seprianto; Wang, Yuanyuan; Zou, Guijiao
Journal of World Future Medicine, Health and Nursing Vol. 1 No. 2 (2023)
Publisher : Yayasan Pendidikan Islam Daarut Thufulah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/health.v1i2.450

Abstract

Shows that Indonesia is included in the 5 countries with the lowest motivation of health workers, besides Vietnam, Argentina, Nigeria and India. This is due to aspects of fulfilling welfare and information obtained that 175,000 employees 98,512 people or 56% complain about the low incentives received from the institutions where they work. The problem that occurs in health services today is the large number of health workers who do not have high motivation to work due to various factors such as heavy workload, high work risk, domestic and inadequate training programs, but not balanced by good job protection and unsatisfactory wages, not to mention welfare factors and competence factors according to the World Health Organization (WHO). Work motivation and performance of health workers have a very close relationship to performance. Health workers have an important role as executors of health worker services and community health development. This study aims to determine the relationship between work motivation and the performance of health workers at the Kronjo Health Center in 2022. This research is a quantitative study using an analytic survey with a cross-sectional research design. Work motivation in the sufficient category is 16 (38.1%) and the performance of health workers in the good category is 21 (50.2%). this study shows that the p-value = 0.029. this shows that the value of p = 0.029 is still smaller than the critical limit ? = 0.05. There is a significant relationship between work motivation and health worker performance (0.029<0.05).
Co-Authors Abdul Karim Amelia Amelia Apriansyah, Ryan Aulia, Salshabila Baso Intang Sappaile, Baso Intang Cian, Lung DAMANIK, INDRA JAYANTI Demsky, Caitlin Fadillah, Andri Fikri, Muammar Al Firdaus Yuni Dharta Guilin, Xie Gunadi , Syahrul Harapan, Edi Jiao, Deng Jie, Li Jie, Lie Jixiong, Cai Karliena, Yayuk Kurniawati, Hartin Lewar, Emanuel Suban Bala Magfiroh, Magfiroh Marito, Winanda Masnuna, Masnuna Mukti, Hamdani Ali Mutmainah Mutmainah Nafsiyah, Fitrotun Nugraha, Ilah Nursolihah Purba, Benarita Raden Firman Nurbudi Prijambodo Rahayu, Wedi Pratanto Ramadani, Safti Witria Reviandari Widyatiningtyas, Reviandari Sahirin, Rahmat Sari, Roza Muspita Satyaninrum, Ika Rahayu Setyawan, Gogor Christstmass Sri Supiah Cahyati, Sri Supiah Suherman Sujatmiko, Wandi Syamsu Rijal Tusi, Juandri Seprianto utama, cholidah Vanchapo, Antonius Rino Yuanyuan Wang, Yuanyuan