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All Journal RETORIKA: Jurnal Ilmu Bahasa INTERNATIONAL JOURNAL OF LANGUAGE PEDAGOGY
Mukhaiyar
Unknown Affiliation
Humanities Education Languange, Linguistic, Communication & Media Social Sciences

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Mapping Needs: Designing English Module For Tourism And Hotel (Emth) Dina Syarifah Nasution; Syahrul R; Mukhaiyar
RETORIKA: Jurnal Ilmu Bahasa Vol. 9 No. 3 (2023)
Publisher : Program Studi Magister Ilmu Linguistik Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55637/jr.9.3.8590.284-300

Abstract

This research aimed to identify the learning and target needs, as well as the importance of English for students in the tourism and hotel industry. Utilizing a survey method, data was collected through questionnaires and interviews with students and professionals in the hospitality sector. Listening emerged as the skill of highest priority at 83.33%, while Speaking and Reading were equally critical at 91.67%. Surprisingly, Writing was designated as High Needed at 66.67%, highlighting a pressing need for enhanced written communication. Additionally, the study revealed that "Greeting" was classified as “The Highest Needed” at 82.86%, emphasizing its crucial role in guest interactions. "Asking and giving information" (91.43%) and "Offering services" (77.14%) were identified as essential for providing quality service and ensuring customer satisfaction. Strong language proficiency is imperative in various areas, including “Hotel facilities,” “Hotel and restaurant services,” “Phone calls complaints and solutions,” “Writing email & responding to email to customers,” and “Reading travel books, hotel documents, brochures,” all categorized as “The Highest Needed” (77.14% to 85.71%). Notably, “Reservation and check-in” and “Transportation” were classified as “High Needed” at 71.43%, signifying their importance although not reaching the highest level of necessity in the industry.
The Practical Used of Essay Writing Material based PjBL through Padlet in Higher Education Ahmad, Arimuliani; Mukhaiyar; Atmazaki; Johari, Afrizal
International Journal of Language Pedagogy Vol. 3 No. 2 (2023)
Publisher : Language Pedagogy Study Program, Faculty of Languages and Arts, Universitas Negeri Padang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/ijolp.v3i2.43

Abstract

Mastering essay writing skill is crucial for students who majoring in English Language Department to enhance their language proficiency development, critical thinking, effective communication, and prepares them for academic and professional demands. Meanwhile, many problems still occur in mastering this skill. Hence, the requirement for innovation in teaching essay writing, especially for Essay Writing course is needed. This research used survey method to investigate the practical used of of Essay Writing material-based Project-based Learning through Padlet for teaching Essay Writing course. There were 50 students and 3 lecturers who were involved in the initial investigation of this study. Then, 3 students for limited trials, and 63 students involved in wide trials. The practicality result shows that the teaching material are categorized as Very Practical (85.8%) from teachers’ perspective and Very Practical (84.1%) from students’ perspective. Addressing that explanation about this research finding, it can be concluded that this Instructional Material based PjBL through Padlet is effective to be applied in higher education with independent students to enhance their creative, innovative and critical thinking in expressing ideas about authentic problem in their environment and world- wide environment.
Co-Authors Ahmad, Arimuliani Atmazaki Atmazaki Dina Syarifah Nasution Johari, Afrizal Syahrul R