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All Journal Jurnal Budi Pekerti Agama Islam Jurnal Pendidikan Islam
Jainatin Halomoan Harahap
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Religion Education Languange, Linguistic, Communication & Media Mathematics Other

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Inovasi Dalam Manajemen Perkantoran: Membangun Budaya Organisasi Yang Kreatif dan Adaptif di MTS Al-Washliyah Kolam Afrizal Rambe; Liwa Ul Hamdi Silalahi; Jainatin Halomoan Harahap; Yudha Pratama Nasution; Tengku Darmansah
Jurnal Budi Pekerti Agama Islam Vol. 2 No. 4 (2024): Agustus : Jurnal Budi Pekerti Agama Islam
Publisher : Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jbpai.v2i4.470

Abstract

This study aims to determine the implementation of innovative office management practices at MTs Al Washliyah Kolam with a focus on creating a creative and adaptive organisational culture. This research uses qualitative research methods, with interview techniques as data collection. The results of this study indicate that the implementation of an open and transparent management system and promoting effective two-way communication are important factors in encouraging a creative and adaptive organisational culture. Specifically, the study found that implementing an office management structure that reduces hierarchy and encourages cross-disciplinary teamwork can increase employee engagement, creativity and innovation. Furthermore, this research shows that developing a learning organisation culture that encourages continuous learning and sharing is essential to support innovation and adaptability. The results of this study provide valuable information for organisations looking to create a creative and adaptive organisational culture.
THE RELATIONSHIP BETWEEN THE CLOSED SERVICE SYSTEM AND USER SATISFACTION AT UISU PRIVATE HIGH SCHOOLS Nazwa Alisya Harahap; Elvina; Ifrah Mayanti Harahap; Jainatin Halomoan Harahap; Ilham Martua Hasibuan; Budi
Journal of Quality Islamic Education Research Vol 1 No 2 (2024)
Publisher : CV. Asry Persada Quality

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Abstract

Hubungan antara sistem pelayanan tertutup dengan kepuasan pengguna di SMA Swasta UISU mempunyai nilai signifikansi yang kuat dan positif. Data tersebut diperoleh jika kualitas pelayanan semakin tinggi maka kepuasan yang dirasakan pengguna juga tinggi, didukung dengan dimensi kualitas pelayanan yang memberikan kepuasan kepada pengguna seperti bukti nyata ketersediaan. Dan kelengkapan koleksi, sarana prasarana yang dimiliki perpustakaan seperti meja, kursi, rak, ruang baca, kerapian petugas. Kehandalan, ketelitian, keahlian, kedisiplinan pustakawan dalam memenuhi kebutuhan perpustakaan, kedisiplinan dan ketepatan waktu pustakawan dalam memberikan pelayanan kepada pemustaka. Respon petugas yang baik dan cepat terhadap keluhan dan kebutuhan pengguna. Jaminan kepastian pelayanan tepat waktu dan juga jaminan kepastian pemenuhan kebutuhan pengguna. Empati petugas mengutamakan pelayanan kebutuhan pengguna. Petugas ramah dan sopan dalam melayani kebutuhan pengguna, tidak membeda-bedakan pelayanan kepada pengguna. Petugas menghormati kebutuhan pengguna.
Co-Authors Afrizal Rambe Budi Elvina Ifrah Mayanti Harahap Ilham Martua Hasibuan Liwa Ul Hamdi Silalahi Nazwa Alisya Harahap Tengku Darmansah Yudha Pratama Nasution