Indonesian Journal of Business and Entrepreneurship (IJBE)
Vol. 6 No. 2 (2020): IJBE, Vol. 6 No. 2, May 2020

Explorative Study of M-Commerce As a Small Business Innovation Strategy

Idris Idris (Faculty of social science, Universitas Negeri Malang)
Khofifatu Rohmah Adi (Faculty of social science, Universitas Negeri Malang)
Agung Wiradimadja (Faculty of social science, Universitas Negeri Malang)



Article Info

Publish Date
30 May 2020

Abstract

MSMEs have proven to be part of the national economic backbone and have survived the economic crisis that has occurred in Indonesia. However, MSMEs are required to continue to innovate in their business strategies in the rapid disruption of business. The purpose of this study is to explore the role of m-commerce in MSMEs' business innovation strategies. By a qualitative descriptive approach, this study conducted at the Tempe Chips Center in Sanan in Malang as a case study. This study used primary (informants) and secondary (works of literature) data as sources of data and collected by using observation, interview, and documentation and used purposive sampling in determining the informants. Triangulation tests carried out in order to check data from various sources in various ways and times. This study found that the use of social media and the marketplace as one of MSMEs' business strategies in marketing products is still less than optimal. Although almost all MSMEs businesses use the Whatsapp application in their business transaction processes, only a few are expanding the market through other media. In general, MSMEs are familiar with social media and the marketplace, but few of them can optimize it in marketing their products. Keywords: m-commerce, business strategy, business innovation, MSMEs

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Journal Info

Abbrev

ijbe

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Indonesian Journal of Business and Entrepreneurship (IJBE) publishes information of empirical research and reviews in business and entrepreneurship. IJBE is published by School of Business, Bogor Agricultural University (SB-IPB) associated with Indonesian Alliance of Magister Management Program ...