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Journal Publicuho

PUBLICUHO
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Published by Universitas Halu Oleo

ISSN : 26211351 EISSN : - DOI : -

Core Subject : Social,

Social Sciences

Journal Publicuho is peer-reviewed Open Access Journal published by Universitas Halu Oleo. This journal dedicated publishing article on research results as a support for all academic community, civil society and practitioners who care with public and governmental issues and aims for the development of science, especially social science. The results of published research include the study of state administration, management and public policy, politics, government, global issues, community development and social issues as well as various studies of other social sciences.

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Articles 268 Documents

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IMPLEMENTASI KEBIJAKAN PENGEMBANGAN KOTA LAYAK ANAK (KLA) DI KOTA KENDARI Muhammad Elwan, La Ode
Journal Publicuho Vol 1, No 1 (2019): Public policy, Community Empowerment and Bureaucracy
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (55.806 KB)

ABSTRACTThe purpose of this research is to know the City Development Policy Implementation Worth Children in the town of Kendari. The location of the research is on Duty and authorized Agencies in the task force as well as Decent City Development Forum of the child, the child's caregivers and the business world in the city of Kendari. This type of research is a Qualitative Description. Informants in this study a total of 11 people which is the representation of the regional development planning board, a body of women empowerment and child protection, Education, health services, Social Service, Department of labor, Police Resort Kendari, the children's Forum, the task force of the sub district, and recipient of the City Program Worth Child Kendari. The technique of data collection in this research is the observation, interview and study documents. The analysis of the data used in this research in the form of data collection, reduction of: 1) maximize the synchronization with equating views on the urgency of the fulfillment of children's rights for work unit area devices; 2) implement the coordination between the task force as well as Decent Town monitoring at regular intervals and follow-up; 3) Effective use of guesthouses by the Government so that local government Kendari can provide guidance and rehabilitation for street children; 4) Socialization and strengthening child protection task force levels of the tenets of citizenship as a whole in preventing acts of violence, as well as roles and functions, can be recognized by the public. Keywords: Implementation Policy, The City Deserves A Child

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN, NILAI, KEPERCAYAAN DAN LOYALITAS PELANGGAN RUMAH TANGGA PADA PERUSAHAAN DAERAH AIR MINUM KOTA KENDARI Kadir, Abdul; Basri, Muhammad; Rodi, Rodi
Journal Publicuho Vol 1, No 1 (2018): Journal Publicuho
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (55.806 KB)

ABSTRACTThis study aims to determine the effect of service quality on customer loyalty mediated by Customer satisfaction and customer value addition, it also examines, the effect of service quality on customer satisfaction, which is mediated by the effect of customer value and customer satisfaction and customer value on customer loyalty mediated by trust. The population in this study are household customers in Kendari who use the services of PDAM for 17,607 households spread are over 10 (ten) districts. The samples in this study are 391 household customers are taken with a precision of 5 % Data Collection techniques utilities questionnaire. Data are analyzed by using. Structural Equation Modelling (SEM) with the help of the program, some of the important findings in this study are : (1) better service improvement of Kendari Regional causes trust, (2) customer loyalty improvement is also achievable of the provided service is able to enhance customer value. Besides, this research also proves that trust has a mediating role between satisfaction and loyalty of are customers as well as between customer value and loyalty. Keywords : service quality, customer satisfaction, customer value, customer trust and customer loyalty.

KEBIJAKAN PEMBINAAN ATLET PUSAT PENDIDIKAN DAN LATIHAN PELAJAR DINAS KEPEMUDAAN DAN OLAH RAGA PROPINSI SULAWESI TENGGARA Jopang Jopang
Journal Publicuho Vol 1, No 1 (2018): February - April
Publisher : Universitas Halu Oleo

Buku Anonim. 2017. Pedoman Pengelolaan Pusat Pendidikan dan Latihan Olahraga Pelajar. Asisten Deputi Pengelolaan Pembinaan Sentra dan Sekolah Khusus Olahraga. Deputi Bidang Pembudayaan Olahraga. Kementerian Pemuda dan Olahraga Republik Indonesia. Jakarta.Atmoseoprapto, Kisdarto. 2001. Menuju SDM Berdaya. Edisi Pertama. Jakarta: PT Gramedia.Denhardt, R. B., and Denhardt, J. V., 2006. Public Administration: An Action Oriented. Belmont: Thomson Higher Education.Drucker Peter F. 2001. The Esential Drucker : In One Volume The Best of Sixty Years of Peter Druker’s Essenial Writtings on Managemen. Butterworth and einemann; HBS, Harper Collins Publisher.Dunn, Willain N. 2003. Pengantar Anaisis Kebijakan Publik. Yogyakarta : Gadjah Mada University Press.Dye, Thomas R., 2001. Top Down Policymaking. New York: Chatham House Publishers.Fester, Bill, S and Karen, S. 2001. Pembinaan untuk Meningkatkan Kinerja Karyawan. Jakarta: Ramelan.Gibson, James L., John M. Ivancevich, James H. Donnelly, Jr., and Robert Konopaske. 2012. Organizations: Behavior, Structure, Processes. Fourteenth Edition. Published by Mc Graw-Hill, a Business unit of The Mc Graw-Hill Companies, Inc., 1221 Avenue of The Americas, New York, NY.Geurts, T., 2012. Public Policy Making: The 21st Century Perspective, Apeldoorn, The Netherlands: Be Informed, online pada www.beinformed.com Handoko, T Hani. 2009. Manajemen “Edisi 2”. Yogyakarta: BPFE-Yogyakarta.Harsuki. 2003. Perkembangan Olahraga Terkini. Jakarta: PT Raja Grafindo Persada.Hulsmann, Jorg Guido, 2006. The Political Economy of Moral Hazard. Czech Journal Politica Economie. February 2006ICAEW, 2012. Acting in The Public Interest: A Framework for Analysis Market Foundations Initiative. London: ICAEW. Diakses dari icaew.com/marketfoundationsKitchin, D., 2010. An Introduction to Organisational Behaviour for Managers and Engineers: A Group and Multicultural Approach. Burlington: Elsevier Ltd.Koontz, H and Weichrich, H. 1993. Management A Global Prespective. Mc. Graw-Hill. Inc,.Kraft, Michael E., Scott R. Furlong, 2004. Public Policy: Politics, Analysis, and Alternatives. Washington: CQ Press.Lubis, Johansyah dan Heryanty Evalina, 2007. Latihan Dalam Olahraga Profesional. Jakarta: Badan Pengembangan dan Pengawasan Olahraga Profesional Indonesia.Lubis, S.B. Hari dan Martani Husaeni. 1987. Teori Organisasi. Suatu Pendekatan Makro. Jakarta: PAU Ilmu-Ilmu Sosial Universitas Indonesia.Lutan, Rusli. dkk. 2000. Dasar – Dasar Kepelatihan. Departemen Pendidikan Nasional Direktorat Jenderal Pendidikan Dasar Dan Menengah Bagian Proyek Penataran Guru SLTP Setara D-III Tahun 2000Miles, M.B and Huberman, A.M. 1994. Qualitative Data Analysis: An Expended Sourcebook, California: Sage Publications, Inc.Mulyadi, D. 2015. Studi Kebijakan Publik dan Pelayanan Publik : Konsep dan Aplikasi Proses Kebijakan Publik dan Pelayanan Publik. Bandung : Alfa Beta. Neuman, W. Lawrence. 2013. Metodologi Penelitian Sosial : Pendekatan Kualitatif dan Kuantitatif. Jakarta: PT. Indeks.Park, William H., 2000. “Policy”. In Defining Public Administration: Selections from the International Policy and Administration. Diedit oleh Jay M. Shafritz. Colorado: Westview Press.Riley, S., 2005. Herzberg's Two-Factor Theory of Motivation Applied to the Motivational Techniques Within Financial Institutions. Senior Honors Theses/Dissertations. Eastern Michigan University. (Online). Diambil dari http://commons.emich.edu/honors/119Rosenbloom, D.H and Robert S Kravchuk. 2005. Public Adinistration : Understanding Management, Politic and Law in The Public Sector. Boston: McGraw-Hill. Silalahi, Ulber 2015. Metode Penelitian Sosial Kuantitatif. Bandung: PT Refika Aditama.----------------------2013. Asas-Asas Manajemen. Bandung: PT Refika Aditama.Spencer, Lyle M. Jr, and Signe Spencer (1993), Competence At Work, Models for Superior Performance. United States of Amerika: John Wiley & Sons.Inc.Sumaryadi, Nyoman. 2005. Efektivitas Implementasi Kebijakan Otonomi Daerah. Jakarta: Citra Utama.Triton, P.B. 2009. Mengelola Sumber Daya Manusia. Yogyakarta: Penerbit Oriza.Vigoda, E. 2002. The Legacy of Public Administration and Review. In Public Administration : An Interdiciplinary Crytical Analysis. Edited By Eran Vigoda. New York: Marcell Dekker, Inc.m pp 1-18.Wibowo. 2015. Manajemen Kinerja. (Edisi Revisi). Jakarta: Raja Grafindo Persada.-----------, 2007. Manajemen Kinerja. Jakarta: Raja Grafindo Persada.Wilson, Charter A., 2006. Public Policy: Continuity and Change. New York: McGraw-Hill.Artikel dan Jurnal IlmiahAbidin, H. Zainal. 2013. Pembinaan Olahraga Prestasi dan permasalahnnya. Hhtp://www.tribunews.com/tribuners/2013/12/15. Pembinaan-olahraga-prestasi-dan-permasalahnnya. Diakses pada tanggal 14 Maret 2018Deli, Y. 2014. Efektivitas Pembinaan dan Pelarihan Gelandangan dan Pengemis Dinas Sosial dan pemakaman Kota Pekan Baru. Jom FISIP. Volmue 2 Nomor 1. Oktober 2014.Firdaus, Kamal. 2011. “Evaluasi Program Pembinaan Olahraga Tenis Lapangan di Kota Padang”. Jurnal Media Ilmu Keolahragaan Indonesia (Online) Volume 1. Edisi 2. Halaman 127-132. ( http://journal.unnes.ac.id/nju/index.php/miki/articl /download/2027/2141, diunduh pada 28 Pebruari 2018)Kusnanik, Nining Widyah. 2013. “Evaluasi Manajemen Pembinaan Prestasi PRIMA Pratama Cabang Olahraga Panahan di Surabaya”. Jurnal IPTEK Olahraga. Vol. 15 (2): hal. 125-137.Mulyadi, Agustanico Dwi. 2015. “Evaluasi Program Pembinaan Sepakbola Klub Persijap Jepara”. Jurnal Ilmiah PENJAS. (Online) Vol. 1 (2): hal. 1-18. (http://ejournal.utp.ac.id/index.php/JIP/article/vie w/323/318, diunduh pada 28 Pebruari 2018)Aji, Tri. 2013. Pola Pembinaan Prestasi Pusat Pendidikan dan Latihan Pelajar (PPLP) Sepak Takraw Putra Jawa Tengah Tahun 2013. Jurnal Media Ilmu Keolahragaan Indonesia Volume 3. Edisi 1. Juli 2013. ISSN: 2088-6802.Peraturan Perundang-UndanganSurat Keputusan Pejabat Pembuat Komitmen Satuan Kerja Dinas Kepemudaan dan Olahraga Propinsi Sulawesi Tenggara Nomor 7 tahun 2017 tentang Pengurus, Pelatih, Asisten Pelatih dan Atlet PPLP 5 Cabang Olahraga Kegiatan Pengembangan Sentra Keolahragaan Program Keolahragaan Dinas Kepemudaan dan Olahraga Propinsi Sulawesi Tenggara Tahun Anggaran 2017;

KEBIJAKAN CORPORATE SOCIAL RESPONSIBILITY (CSR) PERTAMBANGAN DAN PENGARUHNYA TERHADAP KESEJAHTERAAN MASYARAKAT (Studi Kasus pada Desa Koeono, Kecamatan Palangga Selatan, Kabupaten Konawe Selatan) La Ode Muhammad Elwan; Irfan Ido; La Ode Alwi; Hendrik Wanda P
Journal Publicuho Vol 1, No 1 (2018): February - April
Publisher : Universitas Halu Oleo

ABSTRACTResearch has been conducted which aims to find out how the Corporate Social Responsibility (CSR) Policy of Mining and Its Influence on Community Welfare in Koeono Village, South Palangga Subdistrict of South Konawe Regency. The data used in this research is qualitative. Determination of the number of samples taken from 110 head of household with an error rate of 5%, so gets 87 respondents. The variables used in this research are CSR fund transfer mechanism, target accuracy, community involvement in CSR program planning implementation, CSR value transparency, transaction cost and monitoring and community welfare.The results of the analysis show that the mining CSR program simultaneously has an influence on the welfare of the community. Partially, however, only CSR fund transfer mechanism variables affect the level of community welfare, while the accuracy of targets, community involvement in the implementation of CSR program planning, CSR value transparency, transaction costs and supervision does not affect the level of community welfare. Based on the determinant coefficient of percentage of influence of CSR policy on mining where CSR fund transfer mechanism, target accuracy, community involvement in CSR program implementation, transparency of CSR value, transaction cost and supervision on community welfare of Koeono Village, South Palangga Subdistrict of South Konawe Regency is 34.4 %, the remaining 65.6% influenced by other variables not examined in this research.

PENGARUH PROFESIONALISME APARAT TERHADAP KUALITAS PELAYANAN PADA BADAN KEPEGAWAIAN DAERAH KOTA KENDARI Bakti Bakti
Journal Publicuho Vol 1, No 1 (2018): February - April
Publisher : Universitas Halu Oleo

The Effect of apparatus professionalism toward service quality in the Regional Employment Affairs Kendari. The problem discussed in this research is whether apparatus professionalism has effect to service quality at the Regional Employment Affairs of Kendari City and its objective is to know the effect and how much these effects influence service quality at the Regional Employment Affairs of Kendari City. This research investigates apparatus professionalism dimension which includes: creativity, innovation, responsiveness, and also service quality dimension which includes: procedures for the service, distinctness of service personnel, discipline of service personnel, responsibility care workers, justice get service, politeness and friendliness of service personnel, certainty of service schedule , pleasant services, security services. This research is an explanatory research that examines the stated hypothesis through quantitative approaches and statistical tests. Sample in this research is 50 people who are selected randomly from the total population. Colecting data is executed using the questionnaire, interviews, and dokementasi as secondary data. Then, the quantitative data is processed by corelation product moment analysis, simple regretion analysis and normality test. The resultsof this reseacrh shows that apparatus professionalism has a significant effect towards service quality at the Regional Employment Affairs of Kendar City. Apparatus professionalism is dominant factor which influences service quality. The result shows that service quality at the Regional Employment Affairs of Kendari City will be better if the apparatus professionalism can be improved Keywords : Apparatus Professionalism, Service Quality.

PENGARUH KUALITAS PELAYANAN TERHADAP PENINGKATAN PENERIMAAN RETRIBUSI DAERAH (Studi pada Dinas Perindustrian dan Perdagangan Kabupaten Konawe Selatan) La Ode Aslim
Journal Publicuho Vol 1, No 1 (2018): February - April
Publisher : Universitas Halu Oleo

Effect of Service Quality on Increasing Regional Retribution Receipts (Study on the Department of Industry and Trade of South Konawe Regency).The purpose of the study was to find out and analyze the effect of service quality on the reception of regional retribution and analyze the significance of the effect of service quality on the receipt of regional retribution. This research is explanatory research using survey design. The population of this study amounted to 456 people, consisting of elements of service providers and the public who were registered as mandatory industrial registration marks and company registration marks. The research sample was 64 people, consisting of 32 officers and 32 community members. The sampling technique used is simple random using the lottery system. Field data collection is done using questionnaires, interviews, and documentation. To test the research hypothesis used inferential statistical analysis with correlation procedures and simple linear regression.The results showed that service quality has a positive effect on the receipt of regional retribution. However, not all officials are able to provide services based on the principles of reliability, responsiveness, certainty, empathy, and physical evidence. This is due to the existence of constraints, especially: (a) how to provide inappropriate services, (b) the slow pace of initiative by the authorities in resolving community problems, (c) the apparatus is often not timely, (d) the service process discriminates , (e) the discriminatory attitude of the apparatus in the face of different citizens' status, (f) the limitations of service operational facilities, and (g) the absence of a service flow chart. Service quality has a big influence on the receipt of regional retribution. Maximum achievement in the ratio of the effectiveness of regional levies receipts, and the tendency to increase the effectiveness of regional levies receipts occurred mainly as a direct result of the quality of services provided by the District Office of Industry and Trade of Konawe Selatan.

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN, NILAI, KEPERCAYAAN DAN LOYALITAS PELANGGAN RUMAH TANGGA PADA PERUSAHAAN DAERAH AIR MINUM KOTA KENDARI Abdul Kadir; Muhammad Basri; Rodi Rodi
Journal Publicuho Vol 1, No 1 (2018): February - April
Publisher : Universitas Halu Oleo

This study aims to determine the effect of service quality on customer loyalty mediated by Customer satisfaction and customer value addition, it also examines, the effect of service quality on customer satisfaction, which is mediated by the effect of customer value and customer satisfaction and customer value on customer loyalty mediated by trust. The population in this study are household customers in Kendari who use the services of PDAM for 17,607 households spread are over 10 (ten) districts. The samples in this study are 391 household customers are taken with a precision of 5 % Data Collection techniques utility questionnaire. Data are analyzed by using. Structural Equation Modelling (SEM) with the help of the program, some of the important findings in this study are : (1) better service improvement of Kendari Regional causes trust, (2) customer loyalty improvement is also achievable of the provided service is able to enhance customer value. Besides, this research also proves that trust has a mediating role between satisfaction and loyalty of our customers as well as between customer value and loyalty.Keywords: service quality, customer satisfaction, customer value, customer trust and customer loyalty.

Implementasi Program Keluarga Harapan (PKH) Di Kecamatan Binongko Kabupaten Wakatobi La Ode Muhammad Elwan
Journal Publicuho Vol 1, No 2 (2018): May - July
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v1i2.5825

Poverty reduction is an issue that should be resolved by the Government to soon completed and disconnected the chain of causes. Poverty reduction is currently oriented material so its sustainability depends greatly on the availability of the budget and the Government's commitment. The policy measures were undertaken by the Government to abolish it one is the family Program expectations. Welfare is the ultimate goal of the Family Expectations Program, namely to improve the quality of life of the family is very poor with access to health services and education. With the unsettled Family, Hope Program is expected to improve the social life of economy, education and public health, especially in poor community groups. The purpose of this study is to describe the implementation of a programme of Family expectations, find supporters and restricting factors and efforts to overcome it in the Wakatobi Binongko. Theory approaches used in this research is policy implementation approach Daniel Mazmanian and Paul Sabatier. The theory sees variables easy to control, the issue of whether or not the variable policy capabilities in the implementation process to manage appropriately and the variable outside the policies that affect the process of implementation. The research method used is descriptive research methods with qualitative approaches. Data collection was done through observation and interview. Research results showed the Family Hope Program Implementation in district Binongko Wakatobi many experience obstacles and have not been implemented properly. Socialisation has not been comprehensive so that less had the support of the parties concerned. It captures the recipient's Family Hope Program participants is not yet comprehensive, there are still many who have not to get family Program expectations. This has not been done well and the use of funds the Program Families Hope by very poor Households often used outside the conditions. For the long term cannot change the mindset and behaviour of very poor Households significantly. Keywords: Implementation Of Policy, Family Expectations Program

PELAKSANAAN ALOKASI DANA DESA (ADD) DALAM BIDANG PEMBERDAYAAN MASYARAKAT DI KABUPATEN KONAWE Jopang Jopang; Arifin Utha; Eko Harianto
Journal Publicuho Vol 1, No 2 (2018): May - July
Publisher : Universitas Halu Oleo

ABSTRACTThe shift in the principle of setting of the principle of "decentralization" and "residuals" on previous legislation became the principle of subsidiarity and the principle of recognizing in Act No. 6 of the year 2014 of the village became hope and renewed energy for the village to be able to determine the position, role and authority over him. This research aims to analyze the implementation of the budget of the village Fund in the field of community empowerment in Wowonii Island.This research uses qualitative descriptive approach. The subject specified in purposive that describe the representation of topology village (the region of mainland coast, and inland). The technique of data collection was done through interviews, the study document, Focus Group Discussions and observations. The technique of data analysis performed with the interactive approach in the form of model reduction data, display data, verification and conclusion.The results of showing the budget of the village during the time brackets 4 (four) years have contributed to the village and community in the County Wowonii Island. Although the budget of the fund of the village in the field of development and the empowerment of the community very small but their impact is very beneficial for community interests. The Village Government and the Improved Quality in 2014 The Village Government and the Improved Quality in 2014, the Village Fund Budget Year 2014, 2015 and 2016, do not contribute directly to the community. of community service. The village Fund Budget activity 2015-2017 year, especially through the village of interior Shield, is considered to be highly contributing to society, especially the poor and women. Surgical program home and Businesses Productive is the flagship program of the community throughout the village District Wowonii Island. Keywords: Implementation, Allocation Of The Village Fund, Community Empowerment

Implementation of the KOTAKU Program: Case Study in Kendari Andi Muhammad Bathari; Rekson Solo Limba; La Ode Mustafa
Journal Publicuho Vol 1, No 2 (2018): May - July
Publisher : Universitas Halu Oleo

ABSTRACTThis study aimed to find out and analyze program implementation cities without slums in handling slum houses in Kendari, as well as to investigate and analyze what factors influence implementation city programs without slums in handling slum houses in Kendari. The design of research is descriptive qualitative, the technique of determining internal informants this research is using purposive sampling technique and set at 10 informants. The data collection technique used in this study is a technique observation, interviewing techniques, and documentation. Data analysis techniques in this study was a descriptive data analysis technique, through the technical stages of interactive analysis including reduction data, data presentation and conclusion. The results of this study indicated that the implementation of the KOTAKU program in Kendari, which included improved sanitation, repaired to uninhabitable homes and provision Clean water had been running, but it had not been fully implemented according to the target because of it the program is 100-0-100 and the target of free slum in 2019 has not been achieved. Implementation of the KOTAKU program in Kendari was influenced by four factors which included Communication, Disposition, Resources, and Bureaucratic Structure. All of these factors were resulting in a lack of maximum implementation of the KOTAKU program in Kendari. Keywords: Implementation, Program, No Slum City (KOTAKU)

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Contact Name
La Ode Muhammad Elwan

Contact Email
muh.elwan@gmail.com

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Journal Mail Official
muh.elwan@gmail.com

Editorial Address
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Kota kendari,

Sulawesi tenggara

INDONESIA