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Erna Andajani
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INDONESIA
MABIS: Manajemen dan Bisnis
Published by Universitas Surabaya
ISSN : 14123789     EISSN : 24771783     DOI : http://dx.doi.org/10.24123
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Manajemen & Bisnis (MABIS) is an open access journal with ISSN 1412-3789 and e-ISSN 2477-1783. The editorial board invites authors and experts to publish and share their ideas through scientific and empirical research in the field of Management and Business. The major objective of the publication is to improve theories, concepts, and practices in the field of management and business. The dissemination of research will enable young researchers, and practitioners to present and share their scientific empirical findings. We are going to be a bridge between theories and practices in management and business.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 6 Documents
 1 
Search results for , issue "Vol 3, No 2 (2004): SEPTEMBER 2004" : 6 Documents clear
ANALISIS FAKTOR PEMBENTUK PERSEPSI NILAI DALAM MENINGKATKAN KEPUASAN PELANGGAN Murhadi, Werner R.
Journal of Management and Business Vol 3, No 2 (2004): SEPTEMBER 2004
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (8096.161 KB) | DOI: 10.24123/jmb.v3i2.85

Abstract

Tourism has a bright future and so does the hotel industry. Many opportunities in tourism sector have influenced the great number of tourism services provider and the effect is high competition. Increasing in competition can induce service quality of the corporation for creating the customer satisfaction. Customer satisfaction is influenced by many factors such as perceived valued by the customer. Perceived value is the consumer's overall assessment of the utility of a product based on perceptions of what received and what is given. Perceived Quality, Perceived Risk, Perceived Price and Price Fairness influence perceived value. Perceived price is formed by actual price that corporation charges to the consumer and brand class of product. This paper according to tourism sector, but the model can be used for others sector
TEST OF FISHER EFFECT IN A CASE OF INDONESIA: FURTHER EVIDENCE ., Suyanto
Journal of Management and Business Vol 3, No 2 (2004): SEPTEMBER 2004
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (6834.719 KB) | DOI: 10.24123/jmb.v3i2.81

Abstract

Studi ini merupakan kelanjutan dari studi tentang efek Fisher yang dilakukan oleh Purwandaya dan Suyanto (2000). Studi ini menggunakan data periode Januari 1991 sampai dengan Mei 2002. Dikarenakan adanya masalah endogeneity dalam model, estimasi OLS menjadi tidak konsisten lagi. Estimator variabel instrument kemudian digunakan untuk mendapatkan estimasi yang konsisten. Hasil estimasi dengan variabel instrument memperlihatkan bahwa koefisien variabel inflasi tidak sama dengan satu. Karena itu, belum bisa disimpulkan bahwa hipotesis Fisher terjadi di Indonesia.
PEMBIAYAAN MURABAHAH DALAM PERBANKAN SYARIAH Nasrulloh .
Journal of Management and Business Vol 3, No 2 (2004): SEPTEMBER 2004
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (10068.548 KB) | DOI: 10.24123/jmb.v3i2.82

Abstract

Today, Islamic Bank, or better known as Muamalat Bank has been an interesting phenomenon. The Islamic Bank has It's own system, including the financing system. This financing system is known as "Murabahah". This paper describe about murabahah, start from its definition, legal aspect, murabahah mechanism, and law protection mechanism.The Author use example to improve the explanation. At the End the author analyze and summarize this financing system.
RERANGKA KERJA KONSEPTUAL UNTUK MEMBANGUN DAN MEMELIHARA KEUNGGULAN BERSAING YANG BERKELANJUTAN Joseph L.Eko Nugroho
Journal of Management and Business Vol 3, No 2 (2004): SEPTEMBER 2004
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (10991.88 KB) | DOI: 10.24123/jmb.v3i2.83

Abstract

Sustainable Competitive Advantage (SCA) was one of the issues that's been a controversial between theorist and practitioneer. All the effort that companies do should not based only in one perspective. This paper try to combine three perspective regarding to SCA. The colaboration between this three perspective should give clear definition and understanding about SCA and resulting in perfection of its framework.
MENCIPTAKAN SDM SEBAGAI "HUMAN CAPITAL" MELALUI BUDAYA ORGANISASI Johny Rusdiyanto
Journal of Management and Business Vol 3, No 2 (2004): SEPTEMBER 2004
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (7805.381 KB) | DOI: 10.24123/jmb.v3i2.84

Abstract

In the future, the existence of organizations will very depends on its' capabilities to cover and handle the unpredictable changes of environment around the world. As Chatell said, "All organizations should be have three ultimate capabilities that enable organizations to become more responsive, adaptive and innovative”. Are organizations today prepares to fight for the future in uncontrollable conditions? The answer of this question is depends on theirs' Human resources availability within organizations. Organization will become more innovated when they have Human Resources with innovation competencies to create the best performance. Stewart say, this specialized Human resource be known as a "Human Capital”. They work not just as a worker” but more to act as a "thinker Some efforts to create employee to become a human capital find highly success when management of its organization give highly support through organization culture building to match theirs' expectation to create employee as a human capital. This article explains deeply about the role of organization culture and its ’ contribution to support the making of a human capital in an organization.
ANALISIS PERILAKU KOMPLAIN KONSUMEN PADA KOLOM "REDAKSI YTH" SURAT KABAR KOMPAS PERIODE 1-31 MARET 2004 Siti Rahayu
Journal of Management and Business Vol 3, No 2 (2004): SEPTEMBER 2004
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (8599.272 KB) | DOI: 10.24123/jmb.v3i2.80

Abstract

Every consumers that have problems need a solution, so companies should deliver a valuable product and minimize the problems. Some companies did not realize the importance of customer complain handling to deliver customer satisfaction. This study attemp to describe one of the customer complain "form" which is newspaper public complain to third party. This form of complain has a lot of information for companies, although not all of company notice. This study also shown that consumer complain is the result of accumulative disappointment to the product/company that has not been resolve.

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