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Fitri Apriani
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+6287889469421
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Jl. Inspeksi Saluran No. 1 Kalimalang Jakarta Timur
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INDONESIA
Best Journal of Administration and Management
ISSN : -     EISSN : 2964657X     DOI : https://doi.org/10.56403/bejam
Best Journal of Administration and Management is a periodical scientific journal published based on scientific journal principles aimed at publishing scientific works resulting from research, development and literature studies in the field of Administration and Management, and Scope this journal: Accounting, Banking, Taxation, Human Resource Management Administration, Marketing, Transportation Management, Industrial Management, Informatics Management, Public relations Advertising, Communication and Media Management, Social Welfare Science, Public administration, Socio-Political Science Public policy, Tourism
Articles 39 Documents
Administration process of goods storage In warehouse Anggun Octaviani
Best Journal of Administration and Management Vol 1 No 1 (2022): Best Journal of Administration and Management, July 2022
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (141.716 KB) | DOI: 10.56403/bejam.v1i1.16

Abstract

The purpose of this study was to determine the administrative process of storing goods in the warehouse, to find out the obstacles faced during the administrative process of storing goods in the warehouse, to find solutions to the problems faced during the administrative process of storing goods in the warehouse. The research methodology used is descriptive qualitative which aims to describe the conditions and analyze the administrative process of storing goods in the warehouse. In this study, data related to the author's study are sourced from library studies, field studies, and documentation techniques. The results of research regarding the administrative process of storing goods in warehouses, the authors draw the following conclusions: The administrative process of storing goods in the warehouse is very important, because it can affect the improvement of the company's quality. Starting from receiving goods from production, checking quality by quality control, then the packing process until finally the goods are stored in the warehouse, besides that document archiving is also very necessary in this process, because documents are evidence of receipt of incoming goods. Reporting also greatly affects the calculation of inventory in the warehouse. The administrative process for storing goods in the warehouse is in accordance with the standards set by the company, but in practice it is still not effective. The obstacles that occur in the administrative process of storing goods in the warehouse are the occurrence of errors in writing the item code and the lack of the number of items on the stock card with actual goods, the delivery of documents that are not on time resulting in delays in making daily reports, and controlling the stock of goods not good, so that the data on the stock of goods stored with the actual goods stored does not match. Solutions made by warehouse staff in overcoming the obstacles faced in the administrative process of storing goods in the warehouse, namely checking and re-checking before the goods are placed in the stock area, asking and reminding packing operators to be on time in submitting documents, being more thorough in submitting documents. stock control and stock recording must be accurate.
Lubricant Distribution Process From Sales to Consumers Aprilia Widyaningrum; Maria Evy Purwitasari
Best Journal of Administration and Management Vol 1 No 1 (2022): Best Journal of Administration and Management, July 2022
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (115.178 KB) | DOI: 10.56403/bejam.v1i1.17

Abstract

The purpose of this study was to determine the lubricant distribution process, to determine the constraints in the lubricant distribution process, to find solutions that can be applied in overcoming the lubricant distribution constraints. The research methodology used is descriptive qualitative which aims to describe the conditions and analyze the Lubricant Distribution Process. In this study, data related to the author's study are sourced from library studies, field studies, and documentation techniques. The results of the research regarding the lubricant distribution process, the authors draw the following conclusions: the lubricant distribution process has several stages as follows: The customer visits the office or sends a PO (Purchase Order) to the Sales team. Then the CS (Customer Service) Team helps the sales team schedule shipments by inputting data according to customer requests into the system. The process of checking data, goods and prices is carried out by the Sales Spv to provide a decision on whether or not the goods and prices will be sold and sent to the customer. If the PO is approved or approved by SPV Sales, the issuance of a travel certificate will appear in the distribution system, but if the PO is not approved, the travel document will not be printed and the price quote will be reviewed to the customer. Constraints in the Lubricant Distribution Process are as follows: lack of delivery fleets, lack of driver discipline, and inappropriate delivery of goods to customers. The solutions are: adding inventory (Distribution Fleet) as needed, giving warnings, guidance, coaching and direction to drivers both inside and outside the company, and accepting returned goods according to company policies and procedures.
Visitor Satisfaction at Merangin Garden Tour Merangin Regency, Jambi Province Arief Rahman Rahman; Wahyu Widia Nurnatasya
Best Journal of Administration and Management Vol 1 No 1 (2022): Best Journal of Administration and Management, July 2022
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (115.532 KB) | DOI: 10.56403/bejam.v1i1.18

Abstract

The purpose of this study was to find out how the facilities at the Merangin Garden Tourism Park are, to find out how the visitor satisfaction is at the Merangin Garden Tourism Park and to find out how much influence the facilities have on visitor satisfaction at the Merangin Garden Tourism Park. The method used is quantitative research methods. The type of data used is taken from several sources of primary data and secondary data. The population in this study amounted to 10,112 people, with a sample of 100 respondents. Results The correlation coefficient value of 0.648 means that the level of closeness of the relationship between facilities and visitor satisfaction is strong. For the R square value of 0.420, which means that the Facility variable affects the visitor satisfaction variable by 42% and the remaining 58% is explained by other variables that the author did not examine. The results of the t-count (8.427>1.660) so that Ha is accepted and Ho is rejected. It can be concluded that the facilities have a positive and significant effect on visitor satisfaction. It is recommended that the owner or manager improve the facilities that are inadequate and no longer suitable for use, maintain and care for the cleanliness of the park, the existing complementary facilities should be managed properly, cared for and those that are no longer feasible use replaced with new.
The Effect Of Promotion And Service Quality On Buying Interest At Online Travel Ticket Applications Susbiyantoro; Titim Nurlia; Harjoko
Best Journal of Administration and Management Vol 1 No 1 (2022): Best Journal of Administration and Management, July 2022
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (214.821 KB) | DOI: 10.56403/bejam.v1i1.19

Abstract

This study aims to determine the effect of promotion and service quality on buying interest in online travel ticket applications during the Covid-19 pandemic. The research sample was 99 respondents obtained from online questionnaires distributed to respondents who made purchases on the Online Travel Ticket application. The sampling technique used is non-probability sampling. The questionnaires were distributed online via google form and the data processing used SPSS Version 25. The research model used was a descriptive research model that systematically and accurately described the factors studied. The data testing technique used in this research is the validity test with the calculated r value and the reliability test with Croncbach's Aplha, the data analysis used is linear regression analysis to test and prove the research hypothesis. The results show that promotion and service quality simultaneously have a positive and significant effect on buying interest with online travel ticket applications.
Computer Sales Administration Process Linda
Best Journal of Administration and Management Vol 1 No 1 (2022): Best Journal of Administration and Management, July 2022
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (45.107 KB) | DOI: 10.56403/bejam.v1i1.20

Abstract

The purpose of this study was to determine the computer sales administration process, to find out the constraints faced during the computer sales administration process, to find solutions to the problems encountered during the computer sales administration process. The research methodology used is descriptive qualitative which aims to describe the conditions and analyze the computer sales administration process. In this study, data related to the author's study are sourced from library studies, field studies, and documentation techniques. The results of research regarding the administrative process of computer sales, the authors draw the following conclusions: the computer sales administration process is very important, because it is very helpful and facilitates sales activities and other company activities. The obstacles faced in the administrative process of computer sales are that consumers who pay using a credit card will be charged an additional fee of 3% of the amount to be paid, when receiving goods from the warehouse to the outlet, there is often a miscommunication between the administration and warehouse staff so that it occurs. the difference between the goods or the goods sent are not in accordance with the travel documents, the lack of stock of goods makes it difficult to sell goods. The solution to the constraints faced in the administrative process of computer sales, namely: consumers who make payments using credit cards often refuse to pay an additional 3% fee, it is hoped that the company will make it easier to pay using credit cards such as working with the bank and providing promos 0% installments to credit card users, at the time of delivery of goods, warehouse staff are expected to re-check the email from the administration of what goods are needed by the outlet and recheck the quantity of goods and travel documents whether the goods sent are in accordance with the travel documents so that it will facilitate the delivery process goods, the administrative staff is expected to stock goods once a week to evaluate and update the stock of goods to make it easier at the time of sale.
Supervision Effectiveness DPS Deep Sharia Governance and Guarantee in Sharia Banking in Indonesia M. Elfi Azhar; Syuhada Fela Yudha; Sugianto; Iskandar Muda
Best Journal of Administration and Management Vol 1 No 1 (2022): Best Journal of Administration and Management, July 2022
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (100.603 KB) | DOI: 10.56403/bejam.v1i1.22

Abstract

Islamic banking, an indicator of the development of the Islamic economy in Indonesia, where if the Indonesian people are asked about the Islamic economy, then the first thing to highlight is Islamic banking. Currently, the increase in Islamic financial institutions such as Islamic banks has increased significantly. Banuak people who are currently starting to believe in sharia mining lemabags, even so Islamic banks must continue to supervise products in Islamic banks. In the development of Islamic financial institutions, it is certainly inseparable from the Sharia Supervisory Board, which is one of the characteristics compared to conventional banks. Sayriah financial institutions have DPS in governance, where this DPS has a function to supervise the application of sharia principles in each product, besides that DPS must also supervise sharia guarantees, both from the guarantee mechanism to the execution of guarantee collection carried out by Islamic financial institutions.
The Effect of E-wallet and Sales Promotion on Purchasing Decisions Subagiyo; Adriani Gustia; Donny Oktavian Syah
Best Journal of Administration and Management Vol 1 No 1 (2022): Best Journal of Administration and Management, July 2022
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (173.847 KB) | DOI: 10.56403/bejam.v1i1.30

Abstract

E-wallet is an electronic device, online service, or software program that allows one party to make electronic transactions with another party bartering digital currency units for goods and services. This can include purchasing items on-line with a computer or using a smartphone to purchase something at a store. Currently in Indonesia there are many kinds of E-Wallets including; DOKU, BBM money bank Permata, cash XL, Telkomsel T-Cash, CIMB Niaga Mobile Account, and so on. One example of an E-wallet is Gopay, inaugurated in April 2016 that can be used in all payment transactions in the Gojek application. This study aims to investigate the effects of E-wallet and Sales Promotion of Hop Hop Purchasing Decisions among high school students in the city of North Jakarta. This is explanatory research using probability sampling method and using a questionnaire on Google Form for collecting data. The sample used is 100 respondents from high school students who use the GOPAY electronic wallet to buy Hop Hop in the city of North Jakarta. This research uses quantitative analysis: validity, reliability, classic assumptions, correlation coefficient, determination coefficient, simple and multiple linear regression, hypothesis significance of t test and F test. The results of multiple linear regression analysis show that there was an effect of E-wallet and Sales Promotion on purchasing decisions. The variable correlation coefficient of the use of E-wallet and Sales Promotion on the GOPAY E-wallet has a strong relationship. The coefficient of determination of the variable using E-wallet on the Purchasing Decision variable is 59.4%, and the coefficient of determination of the Sales Promotion variable on the Purchasing Decision variable is 43.1%.
Effect of Financial Performance on Company Value With Corporate Social Responsibility as Moderating Variable Rahmatika Nuuril Imaama; Nur Fadjrih Asyik; Bambang Suryono
Best Journal of Administration and Management Vol 1 No 1 (2022): Best Journal of Administration and Management, July 2022
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (305.503 KB) | DOI: 10.56403/bejam.v1i1.31

Abstract

This study aims to examine the effect of financial performance as measured by the Current Ratio (CR), Quick Ratio (QR), and Return On Investment (ROI), on firm value (PBV) with Corporate Social Responsibility (CSR) as moderating. This type of research is quantitative research. The sample in this study was obtained using a purposive sampling method, namely the selection of a sampling with certain criteria. Based on the purposive sampling method, 261 samples were obtained from 87 manufacturing companies listed on the Indonesia Stock Exchange (IDX) for the 2018-2020 period. The analytical method used is multiple linear regression analysis and Moderated Regression Analysis (MRA) Interaction Test with SPSS 25 tool. The results show that: 1) Current Ratio (CR) has a negative effect on firm value, 2) Quick Ratio (QR) has an effect on positive effect on firm value, 3) Return On Investment (ROI) has a positive effect on firm value, 4) Corporate Social Responsibility (CSR) is able to moderate the effect of Current Ratio (CR) on firm value, 5) Corporate Social Responsibility (CSR) is not able to moderate the effect of Quick Ratio (QR) on firm value, 6) Corporate Social Responsibility (CSR) is able to moderate the effect of Return On Investment (ROI) on firm value.
Implementation Of Entrepreneurial Leadership Civil State Apparatus In The New Normal Era Lukluk Hidayatus Sa’diyah; Pompong B. Setiadi; Sri Rahayu
Best Journal of Administration and Management Vol 1 No 1 (2022): Best Journal of Administration and Management, July 2022
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (201.721 KB) | DOI: 10.56403/bejam.v1i1.37

Abstract

The Covid-19 pandemic has changed the fabric of the world community. The public is encouraged and even forced to stay at home to prevent the spread of the corona virus outbreak. These changes have a broad impact in various sectors, be it education, tourism, trade, and public services. The old and identical way of working face-to-face is no longer relevant to policies in the new normal era. The impact caused by the Covid-19 pandemic provides challenges as well as opportunities for the government to create competent and competitive civil servants in the new normal era. Increasing competence in terms of digital technology is a must for the current State Civil Apparatus in line with the urgency of implementing e-government in providing optimal public services to the community. The government in this case as the public service actor is required to formulate new policies related to the implementation of work in this new normal era. The application of entrepreneurial leadership has begun to be carried out in the leadership of the Civil Service Apparatus as one of the strategies to deal with changes in the new normal era.The research was conducted with a qualitative approach using a literature study. The conclusion obtained is that the application of entrepreneurial leadership in the Civil Service Apparatus is deemed necessary and needed in the public service sector in order to provide innovation and excel in providing optimal services to the community.
Application Of Ziwbbm In Government Agency Ika Prasetya Triwahyudi B.; Pompong B. Setiadi; Sri Rahayu
Best Journal of Administration and Management Vol 1 No 1 (2022): Best Journal of Administration and Management, July 2022
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (126.264 KB) | DOI: 10.56403/bejam.v1i1.38

Abstract

The challenges of globalization today have implications for changes in various organizational life arrangements. Development of Integrity Zones in realizing organizations that have a great commitment to providing services to the community, especially government agencies is very necessary, the application of ZIWBBM to government agencies. Quantitative research method, this type of research is associative with a total population of 74 employees in one of the government agencies, the sampling technique uses total sampling, with primary data sources with questionnaires. The analysis technique used was multiple linear regression with t test and F test. The results showed that the partial and simultaneous application of ZIWBBM had a significant positive effect on employee performance, this was evidenced by a significance value < 0.005. It is hoped that the results of research at this government agency can be used as an evaluation and pay attention to the application of ZIWBBM in order to improve service performance.

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