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lilis wahyuni
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Jurnal Administrasi Publik dan Bisnis (JaPaBis)
Published by Sekolah Tinggi Ilmu Administrasi Lancang Kuning Dumai
ISSN : 25410989     EISSN : 26566095     DOI : https://doi.org/10.36917/japabis.v4i2.49
Core Subject : Science, Social,
Decision Sciences, Operations Research & Management Social Sciences
Ruang Lingkup (FOCUS AND SCOPE) 1. ADMINISTRASI PUBLIK 2. ADMINISTRASI BISNIS 3. SOSIAL DAN BUDAYA 4. TENKNOLOGI DAN INFORMASI 5. MANAJEMEN 6. BAHASA INGGRIS
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 7 Documents
 1 
Search results for , issue "Vol 5 No 2 (2023): September" : 7 Documents clear
Pengaruh Faktor Psikologis Konsumen Terhadap Keputusan Pembelian Pada Produk Iphone Nesti Wulandari; Ahmad Dardiri; Paula Candra; Nur Novita Sari
Jurnal Administrasi Publik dan Bisnis Vol 5 No 2 (2023): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v5i2.86

Abstract

This research examines the influence of psychological factors on consumer purchasing decisions regarding iPhone products. The factors studied include motivation, perception, learning, and consumer attitudes. The method used is a quantitative approach with a positivist perspective. The research sample consists of 100 randomly selected iPhone users. Data is collected using a research instrument consisting of questions measured using a Likert scale. Data analysis is conducted using multiple linear regression analysis. The research findings indicate that motivation, perception, learning, and attitude have a significant positive influence on consumer purchasing decisions regarding iPhone products. Consumer motivation, such as physiological needs, security, social needs, and ego needs, are factors that drive consumers to purchase iPhone products. Consumer perception of quality, product variety, and the iPhone brand image also influences purchasing decisions. Consumer learning about information and iPhone products, as well as a positive attitude towards the iPhone brand, also affect purchasing decisions. This research provides a deeper understanding of consumer behavior in the context of smartphone purchases, specifically regarding iPhone products. The findings of this research can serve as a reference for iPhone brand managers in designing effective marketing strategies to attract consumer interest and improve purchasing decisions.
The Impact of Changes in International Dynamics on Defense Policy Aris Sarjito
Jurnal Administrasi Publik dan Bisnis Vol 5 No 2 (2023): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v5i2.89

Abstract

The purpose of this research is to explore the path of change in international dynamics toward defense policy. With the world becoming increasingly connected, the role of defense policy in ensuring the safety and security of nations is becoming increasingly important. This study aims to analyze how international dynamics have changed the defense policies of various countries over the years. The research follows a qualitative design methodology, in which data from various sources including academic literature, policy documents, and expert interviews are collected and analyzed to understand the impact of changing international dynamics on defense policy. Analyzes were conducted at both the individual and collective levels, including specific case studies and broader comparative analyses. The findings of this study indicate that changes in international dynamics have a significant impact on defense policy. The emergence of new global powers and non-state actors, changes in economic and political alliances, and advances in technology are some of the main factors influencing the direction of defense policy over the years. Research reveals that countries are increasingly focusing on developing technologically advanced weapons and defense systems to counter emerging threats such as cyber-attacks and terrorism. In addition, research shows that military alliances and partnerships are becoming increasingly important in shaping defense policy. Countries engage in multilateral cooperation to pool resources and expertise to address common challenges, which in turn leads to the development of common defense policies and strategies. Keywords: defense policy, defense strategy, international dynamics
Pengaruh Perilaku Konsumen Dan Persepsi Konsumen Tentang Produk Somethinc Terhadap Loyalitas Pelanggan Herni Adriyati; Sunardi Sunardi
Jurnal Administrasi Publik dan Bisnis Vol 5 No 2 (2023): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v5i2.91

Abstract

The purpose of this study was to find out how customer and product satisfaction influence customer loyalty (a case study of somethink products on UIR students). The analysis used in this data is multiple linear regression analysis. The analysis tool used to assist the authors in processing the data is SPSS software version 24. The stages of processing the research start from testing the research instrument, testing the classical assumptions, analyzing data through multiple linear regression and ending with hypothesis testing. Based on the results obtained above, it can be seen that the coefficient of determination (R2) is 0.908 or 90.8%. Thus this value means that the customer and product satisfaction variables contribute 90.8% to UIR student customer loyalty while the remaining 9.2% is influenced by other variables not discussed in this study.
Implementasi Program Pembinaan Anak Terlantar (Studi Kasus Pada Dinas Sosial Kota Dumai) Fitra Hadi Khaz; Erinaldi; Wafa Adila; refdi; Dede Mirza
Jurnal Administrasi Publik dan Bisnis Vol 5 No 2 (2023): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v5i2.96

Abstract

Anak terlantar identik dengan kemiskinan sehingga peningkatan jumlah penduduk dapat menjadi indikator peningkatan keluarga miskin. Oleh karena itu, anak terlantar adalah anak-anak yang rentan atau anak-anak yang membutuhkan perlindungan khusus. Tujuan penelitian ini adalah untuk mengetahui bentuk program pembinaan anak terlantar pada Dinas Sosial Kota Dumai dan untuk mengetahui implementasi program pembinaan dan perlindungan anak terlantar pada Dinas Sosial Kota Dumai. Penelitian ini merupakan penelitian deskriptif dengan pendekatan kualitatif. Metode pengumpulan data yang digunakan dalam penelitian ini adalah wawancara dan dokumentasi. Hasil penelitian menunjukkan bahwa: 1) Dalam indikator komunikasi sudah cukup optimal, hal ini terlihat dari dinas sosial melakukan komunikasi by phone ke nomor dinas sosial 0853-1190-4545 yang akan dilayani selama jam kerja atau dengan mendatangi langsung ke kantor Dinas Sosial. 2) Dalam indikator sumber daya juga belum optimal. Hal tersebut dapat dilihat dari kurangnya staf ahli yang dimiliki serta tidak tersedianya tempat penampungan khusus anak terlantar yang dimiliki oleh Dinas Sosial Kota Dumai. 3) Dalam indikator disposisi sudah berjalan cukup optimal, hal ini dapat dilihat dari adanya keseriusan para petugas untuk melakukan pendampingan dan pengawasan 4) Dalam indikator struktur birokrasi sudah cukup optimal, hal ini dapat dilihat dari adanya SOP yang jelas dalam penanganan masalahnya Kesimpulan dari penelitian ini adalah Implementasi Program Pembinaan Anak Terlantar di Dinas Sosial Kota Dumai sudah cukup optimal. Hanya saja dalam indikator sumber daya harap diperhatikan kembali dan menjadi tolak ukur Dinas Sosial Kota Dumai dalam perekrutan tenaga kerja serta menyediakan fasilitas untuk menunjang pemberdayaan anak terlantar.
Analisis Kualitas Pelayanan Dalam Pengurusan Buku Pelaut Pada Kantor Kesyahbandaran Dan Otoritas Pelabuhan Kelas I Dumai Arfadila Melani; Dila Erlianti; Lilis Wahyuni
Jurnal Administrasi Publik dan Bisnis Vol 5 No 2 (2023): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v5i2.100

Abstract

Keberhasilan pelayanan di suatu organisasi dalam mencapai tujuannya dapat dilihat dari kualitas pelayanan yang diberikan. Kualitas pelayanan merupakan tindakan seseorang atau organisasi yang bertujuan untuk memberikan kepuasan kepada penerima layanan. Melalui observasi yang dilakukan, penulis menemukan beberapa gejala masalah yaitu : 1) Masih kurangnya respon pegawai dalam memberikan tanggapan saat proses pelayanan kepada pengguna jasa dalam pengurusan buku pelaut pada Kantor Kesyahbandaran dan Otoritas Kelas I Dumai, 2) Masih kurangnya fasilitas dan akses rumah sakit yang disediakan dalam pengurusan buku pelaut pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I Dumai. Berdasarkan dari gejala permasalahan,maka dapat dirumuskan bahwa permasalahan yang ada dalam penelitian ini yaitu Bagaimana Kualitas Pelayanan Dalam Pengurusan Buku Pelaut Pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I Dumai?Adapun tujuan dalam penelitian ini adalah untuk mengetahui kualitas pelayanan dalam pengurusan buku pelaut pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I Dumai. Teori yang digunakan adalah teori menurut Zeithaml-Parasuraman-Berry yaitu tangible (berwujud), reliability (kehandalan), responsiveness (respon/tanggap), assurance (jaminan) dan emphaty (empati). Populasi pada penelitian ini adalah pengguna jasa dan pegawai pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I Dumai. Untuk teknik pengambilan sampel pegawai menggunakan metode sensus sampling dan purposive sampling sedangkan untuk pengguna jasa menggunakan accidental sampling. Jenis data pada penelitian ini yaitu data primer dan data sekunder, dengan teknik pengumpulan data menggunakan kuesioner, observasi dan wawancara. Sedangkan analisa data dilakukan dengan analisis statistik deskriptif. Teknik pengukuran rating scale. Hasil penelitian pada analisis kualitas pelayanan dalam pengurusan buku pelaut pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I Dumai dapat dikategorikan Baik dengan jumlah skor sebanyak 4020 dan memiliki frekuensi sebesar 56%.
Strategi Penanggulangan Banjir Oleh Dinas Pekerjaan Umum Dan Penataan Ruang (PUPR) Di Kota Pekanbaru: Dalam Tinjauan Analisis SWOT Novi Sonia; Mustiqowati Ummul Fithriyyah
Jurnal Administrasi Publik dan Bisnis Vol 5 No 2 (2023): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v5i2.101

Abstract

This study aims to analyze the flood prevention strategy by the Public Works and Spatial Planning (PUPR) Office in Pekanbaru City. The type of research used is descriptive qualitative with analytical techniques. The theory used to achieve the desired target is Rangkuti's theory of SWOT analysis which is to determine strengths, weaknesses, opportunities and threats in looking at internal and external factors in flood control and then create a SWOT matrix based on the results of internal environmental analysis (IFAS) and external environmental analysis (EFAS) so that it can determine the best strategy in the flood management process in Pekanbaru city. From the results of the internal environment analysis (IFAS), the strengths of the strategic factors obtained a total score of -0.62 and their weaknesses with a total score of -0.3. And the results of the analysis of the external environment (EFAS) the opportunity factor obtained a score of -1.14 and a threat with a total score of -0.6. The analysis on the SWOT diagram illustrates that the flood management strategy by the public works and spatial planning department in Pekanbaru City is in the implementation of a weak but very good strategy. This was obtained based on the results of the SWOT analysis diagram coordinates where the X value (-0.3) and Y value (-0.6).
Evaluation Of The Child-Friendly City (Kla) Program Jesika Puteri; Muhalida Zia Ibhar
Jurnal Administrasi Publik dan Bisnis Vol 5 No 2 (2023): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v5i2.102

Abstract

The Child-Friendness City Program in Bengkalis Regency has been evaluated using William N. Dunn's 6 criteria: effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. This evaluation includes policy goals and objectives, financial capabilities and Human Resources (HR), children's safety and needs, distribution of activities, policies, and decrees, and implementation of policy products. This program has two inhibiting factors: community participation and facilities. Children in Law no. 23 of 2002 concerning Child Protection was defined as someone not yet 18. Bengkalis Regency implements the Child-Friendly City program and has met several indicators to obtain this title. However, there were still cases of children conflicting with the law even though this program has been implemented. This evaluation aims to resolve these cases.

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