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Jurnal Manajemen USNI

manajemen
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Published by Universitas Satya Negara Indonesia

ISSN : 25287044 EISSN : 28095103 DOI : https://doi.org/10.54964/manajemen/

Core Subject : Economy, Science, Social, Engineering,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Industrial & Manufacturing Engineering

The USNI Management Journal is a Scientific Journal with the aim of publishing the latest issues and developments in the form of articles on the results of research on theory development and its implementation, as well as other scientific studies related to the field of Management. The USNI Management Journal invites academics, practitioners, and students in the fields of Economics and Business to participate in submitting Scientific research articles and sharing ideas to JM-USNI. With the scope of articles related to Financial Management, Investment and Risk, Marketing, Human Resources, Organizational Behavior, business strategies and policies, creative and innovative ideas in the use of technology for business development. The USNI Management Journal is published by the Faculty of Economics and Business, Universitas Satya Negara Indonesia periodically twice a year, namely in February and August.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 8 Documents

Search results for , issue "Vol 2 No 2 (2018): Volume 2 No 2 Tahun 2018" : 8 Documents clear

Pengaruh Kualitas Pelayanan, Brand Image, Kualitas Website Terhadap Kepuasan Pelanggan Lazada (Studi Pada Mahasiswa USNI Fakultas Ekonomi) Agus Wahyono; R.M Septian Muchsin
Jurnal Manajemen Vol 2 No 2 (2018): Volume 2 No 2 Tahun 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Satya Negara Indonesia

This study aims to determine the effect of Service Quality, Brand Image and Website Quality toward Customer Satisfaction. The method used in this study was quantitative method and assessment of the results of this study based on the answers on questionnaires which was given to respondents using Likert Scale. Populations in this research were USNI students from the Faculty of Economics and the total samples in this research were 100 respondents. The analytical methods used in this study are descriptive analysis, instrument test (Validity and Normality), Classic Assumption Test (Normality, Heteroscedasticity, Multicolonierity and Autocorrelation), Multiple Linear Regression Analysis, T Test, F Test and Determinant R² coefficient . From the result of t test (partially), it had been obtained the result that variable of Service Quality (X1) and Brand Image (X2) had influence and significant toward Customer Satisfaction of Lazada Online store. While the variable of Website Quality (X3) had no effect and not significant toward Customer Satisfaction of Lazada Online store. From the f test (simultaneously), obtained the result that the three variables had an effect and significant toward the Customer Satisfaction of Lazada online store.

PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING PADA PT. SUNGGONG LOGISTICS Tri Martiani LN Subagiyo
Jurnal Manajemen Vol 2 No 2 (2018): Volume 2 No 2 Tahun 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Satya Negara Indonesia

In the high competition of the forwarder industry, having a big names and a lot of fleets is not enough. Standard customer requirements are always increase. Customer satisfaction is very important for any service company, but some studies show that satisfaction of customers is not enough. Because there is no guarantee that satisfied customers will become loyal customers. Therefore, it is important for service companies to provide the quality of service which expected by the costumers with the competitive price. This research is conducted to analyze the correlation between service quality and price to customer loyalty with customer satisfaction as the intervening variable. This research uses multiple linear regression analysis and using two structural models with SPSS program. The population used is consumer of PT. Sunggong Logistics. While the sample used counted 100 people with sample selection technique using probability sampling. The results indicates that there is a positive and significant influence between service quality to customer satisfaction. There is a positive and significant influence between price and customer satisfaction.There is a positive and significant influence between service quality and price with customer satisfaction. There is no direct positive and significant influence between the quality of Service to customer loyalty. There is a positive and significant direct effect of price on customer loyalty. There is a positive and significant influence between customer satisfaction and customer loyalty.There is a positive and significant influence between service quality, price and customer satisfaction with customer loyalty.

Motivasi, Disiplin Kerja Dan Kompensasi Terhadap Produktifitas Kerja Edi Siregar
Jurnal Manajemen Vol 2 No 2 (2018): Volume 2 No 2 Tahun 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Satya Negara Indonesia

The purpose of this research is to know the influence of motivation, work discipline and compensation to work productivity. The analytical method used descriptive analysis. The sample of this research is 55 people by using multiple linear regression analysis tools. The result of this research show that partially motivation have significant effect to employee work productivity with t count > t table that is 2,027 > 2,008, work discipline has no significant effect on employee productivity with tcount < t table is -0.657 < 2,008, and compensation has significant effect on productivity work with a value of t count > t table that is 4,075 > 2,008. While simultaneously show that motivation, work discipline and compensation effect simultaneously to work productivity of employees of PT. BCA General Insurance with F count > F table is 13,334 > 2,786.

PENGARUH KUALITAS PELAYANAN, KUALITAS PRODUK DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN PADA OPTIK TUNGGAL SEMPURNA CABANG LIPPO MALL KEMANG Fitriani; Lucy Nancy Simatupang
Jurnal Manajemen Vol 2 No 2 (2018): Volume 2 No 2 Tahun 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Satya Negara Indonesia

This study aims to determine the effect of Service Quality, Product Quality and Promotion on the purchase decision. used in the research is quantitative methods and assessment of the results of this study based on the answers to the questionnaire given to respondents using Likert Scale. The population in this study is all customers at Optik Tunggal Sempurna and sample in this study is amounted to 58 respondents. Methods of analysis in this research using descriptive analysis, The Instrument (Validity and Reability), Classical Assumption Test (Normality, Multicoloniarity, Heteroskidasity, and Autocorrelation), Corelattion, Linier regression analysis, t test, F test and Determinant coefficient R2. The results of the t test (partially), has obtained results that variable Product Quantity is significant on the purchase decision of PT.Optik Tunggal Sempurna. While the variable Service Quality and Promotion have no effect and does not significantly influence the purchase decision of PT.Opiik Tunggal Sempurna. From test f (simultaneously), the result that the third variable and significant influence on the purchase decision of Optik Tunggal Sempurna

Pengaruh Profitabilitas, Ukuran Perusahaan dan Struktur Modal terhadap peringkat Obligasi pada Perusahaan Sektor Keuangan yang Terdaftar di Bursa Efek Indonesia Periode 2013 - 2016 Noviarti
Jurnal Manajemen Vol 2 No 2 (2018): Volume 2 No 2 Tahun 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Satya Negara Indonesia

The purpose of the study was to examine the effect of profitability, firm size and capital structure on bond rating. Sampling technique with purposive sampling. Number of samples from 8 financial sector companies with observation period over 4 years. The analysis technique used is ordinal logistic regression. The test results show that the profitability and size of the company have a negative and significant impact on the rating of bonds. And the capital structure has a negative and significant effect on the bond rating. And simultaneously profitability, firm size and capital structure affect the rating of bonds.

PENGARUH LINGKUNGAN KERJA, BEBAN KERJA DAN KONFLIK KERJA TERHADAP STRES KERJA KARYAWAN PT. INTI MANUNGGAL SEJAHTERA ABADI Thea Herawati Rahardjo; Choirun Nissa Nurdiyanti
Jurnal Manajemen Vol 2 No 2 (2018): Volume 2 No 2 Tahun 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Satya Negara Indonesia

To overcome the level of job stress employees need to consider several factors including work environment, workload and work conflict. This study aims to determine the effect of work environment, workload and work conflict simultaneously or partially to the employee work stress of PT. Inti Manunggal Sejahtera Abadi. The research sample are 44 production employees’. The multiple linear regression, t test and F test are used as the analysis techniques. The results showed that work environment, workload and work conflict simultaneously have a significant effect on employee’s job stress. While t test results indicate that workload and work conflict partially affect the employee's work stress, while the work environment has no effect.

Analisis Pengaruh Stuktur Modal, Ukuran Perusahaan dan Profitabilitas terhadap Price Earning Ratio (PER) Perusahaan Manufaktur yang Terdaftar di BEI Periode 2013-2015 Yosi Yosi Stefhani
Jurnal Manajemen Vol 2 No 2 (2018): Volume 2 No 2 Tahun 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Satya Negara Indonesia

The purpose of this study is to determine whether there is influence of capital structure (Debt To Equity Ratio), firm size (total assets) and profitability (Net Profit Margin) to Price Earning Ratio (PER) at manufacturing companies listed in Indonesia Stock Exchange period 2013-2015 . The sample of companies in this study there are 30 manufacturing companies listed on the IDX period 2013-2015. Data analysis technique used is multiple regression. The independent variables in this research are DER, Total Asset and NPM. Dependent variable in this research is PER. The results showed that only NPM affected PER while Total Asset and NPM did not affect PER. The results also show simultaneously all independent variables affect LQ 45.

Pengaruh Current Ratio, Debt to Equity Ratio, Total Asset Turnover, Return on Asset dan Price Earning Ratio terhadap Return Saham pada Perusahaan Manufaktur Sektor Makanan dan Minuman yang terdaftar di BEI Periode 2010-2015 Yuslinda Nasution
Jurnal Manajemen Vol 2 No 2 (2018): Volume 2 No 2 Tahun 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Satya Negara Indonesia

Penelitian ini bertujuan untuk mengetahui pengaruh rasio likuiditas, solvabilitas, aktivitas, profitabilitas dan rasio pasar terhadap return saham. Rasio-rasio keuangan yang diteliti yaitu current ratio, debt to equity ratio, total asset turnover, return on asset dan price earning ratio sebagai variabel independent dan return saham sebagai variabel dependent. Sampel yang digunakan dalam penelitian ini adalah perusahaan-perusahaan manufaktur sektor makanan dan minuman yang terdaftar di Bursa Efek Indonesia selama periode tahun 2010 sampai dengan 2015. Metode pengambilan sampel yang digunakan adalah purposive sampling dimana pengambilan sampel dilakukan berdasarkan kriteria tertentu. Metode statistik yang digunakan dalam penelitian ini adalah metode regresi berganda. Hasil penelitian ini menunjukan bahwa variabel current ratio, debt to equity ratio, total asset turnover, return on asset dan price earning ratio secara simultan berpengaruh terhadap return saham. Secara statistik parsial variabel debt to equity dan return on asset berpengaruh terhadap return saham.

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Contact Name
Noviarti

Contact Email
noviarti.arif@gmail.com

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+628129473598

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manajemen_feb@usni.ac.id

Editorial Address
Jl. Arteri Pondok Indah No.11, Kebayoran Lama, Jakarta Selatan

Location
Kota adm. jakarta selatan,

Dki jakarta

INDONESIA

Abstract

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Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Noviarti

Contact Email noviarti.arif@gmail.com

Phone +628129473598

Journal Mail Official manajemen_feb@usni.ac.id

Editorial Address Jl. Arteri Pondok Indah No.11, Kebayoran Lama, Jakarta Selatan

Location Kota adm. jakarta selatan, Dki jakarta INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Noviarti

Contact Email
noviarti.arif@gmail.com

Phone
+628129473598

Journal Mail Official
manajemen_feb@usni.ac.id

Editorial Address
Jl. Arteri Pondok Indah No.11, Kebayoran Lama, Jakarta Selatan

Location
Kota adm. jakarta selatan,

Dki jakarta

INDONESIA