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Jurnal Teknik Industri USU
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Core Subject : Engineering,
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Articles 114 Documents
ANALISIS KEBUTUHAN TENAGA PERAWAT BERDASARKAN BEBAN KERJA DENGAN MENGGUNAKAN METODE WORKLOAD INDICATOR STAFF NEED (WISN) DAN WORK SAMPLING Putri Julia; A. Jabbar M. Rambe; Dini Wahyuni
Jurnal Teknik Industri USU Vol 5, No 2 (2014): JURNAL TEKNIK INDUSTRI USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

The study was conducted in private hospital in the city of Binjai, which has 12 policlinic. Outpatient installation have 2 nurses and often ask for additional nurses from the emergency unit when a patient comes to the same outpatient polyclinic at 3 polyclinic or more. In addition the number of visitors has increased 2.5% in 2011 and 3.1% in 2012 while the number of nurses are fixed. Therefore need to analyze the needs of nurses based on workload to know the needs of nurses. Work Sampling method to determine the usage patterns of working time and Workload Indicator Staff Need ( WISN ) for the calculation of energy need. The results of work sampling observations indicate that the two nurses had worked well because average 93% productive time. The results of calculations by the method of Workload Indicator staff Need ( WISN ) note the need for nurses is 2 people while the analysis it is necessary to the addition of 1 nurse.
ANALISIS INDEKS KEPUASAN MASYARAKAT (IKM) TERHADAP PELAYANAN PUBLIK DI PUSKESMAS XXX Zulfida Hariany; a. Rahim Matondang
Jurnal Teknik Industri USU Vol 5, No 2 (2014): JURNAL TEKNIK INDUSTRI USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

The satisfaction of the community is a very important factor and determines the success of a business entity because the public are consumers of the products or services it generates. Problems found in the study are the complaints about the lack of visitors going to the Ministry as well as the facilities and infrastructure that are going on in Clinics XXX, so the impact on the number of visitors Clinics XXX. This study aims to analyze the quality of service provided to the public health center or community XXX and to determine the level of conformity between the performance of the Ministry of public health with the hope of Community importance or use of the service. Analysis tools are used is to use the community's Satisfaction Index (IKM). Community satisfaction (IKM) is calculated using the weighted average value of each item of service in accordance with the decision of the Minister for Administrative Reform No. 25 of 2004. The methods used to determine the level of conformity is a method of Importance Performance Analysis (IPA). The Research Community Satisfaction Index measurement (IKM) indicates the quality of the given services Clinics XXX still less well, based on the average value of the elements of each service unit at the clinic. Form comparisons between expectations and performance service levels, there are some elements that should be prioritized as elements of service, speed and discipline because in fact the community still feel lack of discipline employees of clinics in serving the community.
ANALISIS BEBAN KERJA FISIOLOGIS OPERATOR DI STASIUN PENGGORENGAN PADA INDUSTRI KERUPUK Ernitua Purba; A. Jabbar M. Rambe; Anizar M.kes
Jurnal Teknik Industri USU Vol 5, No 2 (2014): JURNAL TEKNIK INDUSTRI USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

UD. XYZ is a company that produces crackers. The condition of real floor production found a lot of activity manual one of them is the frying. Physical workload examined in order to determine the energy consumption and % CVL. Based on Standard Nordic Questionnaire (SNQ) that are spread, known that women operators had the highest percentage of very sick category is 47.4%, and male about 28.2%. Measurements for the women showed that 80% of energy consumption carriers are in the weight category is 351-379 Kcal / h while the men only 20% were in the severe category. Based on %CVL operators are in a category of women operators needed repairs and operators of men only 60% who are in the category of necessary repairs the rest are in the category of fatigue does not occur.
USULAN MODEL DALAM MENENTUKAN RUTE DISTRIBUSI UNTUK MEMINIMALKAN BIAYA TRANSPORTASI DENGAN METODE SAVING MATRIX DI PT. XYZ Ririn Rahmawati; Nazaruddin Matondang; Rahmi M Sari
Jurnal Teknik Industri USU Vol 5, No 2 (2014): JURNAL TEKNIK INDUSTRI USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

Route distribution of a product constituting the order dismissal successive against branches and planning process from point of origin (a company) to the point of consumption (consumers) to fulfill its best customers turn. Pt. Xyz. Is the company in the sectors production snacks. Area their distribution over all the agent scattered in town medan. In medistribusikan of PT. XYZ sued for could design performance shipping reliable, while in fulfillment of a target there are still problems of companies are in distribution products. The process of product distribution in once product delivery only done to one retailing. Distribution products improper in determining route distribution to customers and without seeing former capacity of conveyance resulting in path traveled inefficient. This research berujuan to get route distribution by using centrifugal savings matrix that integrates any muaraangke supply facilities (csf) to distribution canter (d.c.) considering capacity conveyance and means of transportation owned company and to get route distribution efficient with optimize the mileage distribution minimize the use of conveyance; minimizing a charge required by the company and get time distribution feasiable. In distribution system beginning, PT. XYZ send to 14th outlet/day with the mileage 521,600 km and fund of rp. 847.600 and 5 fruit conveyance. By using the method saving matrix produce sub-division route less than route distribution company, applied where sub-division route proposal ' s 7 sub-division routes, produce a greater minimum with thrift distance of 193,7 km can save cost distribution rp. 309.725,- and matrix raise a total time distribution car conveyance of 1193,554 minutes with total car conveyance allocated about three units. Distribution system proposal can save distance of 37,1% and can save the transportation of 36,5 %.
PENDEKATAN TERPADU MENGGUNAKAN METODE QFD-ANP DALAM MENENTUKAN SASARAN PENINGKATAN RANCANGAN PADA PRODUK SPRINGBED Sadikin Halim; Khawarita Siregar; Rosnani Ginting
Jurnal Teknik Industri USU Vol 5, No 2 (2014): JURNAL TEKNIK INDUSTRI USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

Design is a form of plan, which can be proposals, drawings, models, or descriptions in order to produce an object, system, component, or structure. Designing is the first step in the manufacture of the product. Springbed is one type of bed that is widely used by the public, especially the middle class and above. Consumer needs continue to increase so that the required design new products that can meet the dynamic needs of consumers at PT. XYZ which springbed product’s sales decreased by 10 %. This study is intended to determined quality desain product according to consumer needs. Quality Function Deployment (QFD) is a method which translates customer needs to technical characteristics that can be intervened by the company. The relation of customer needs and technical characteristics is clarified by using Analytic Network Process (ANP). QFD-ANP method used to get a clear picture of the needs of consumers and more objective so as to look for factors that need to be repaired or upgraded. QFD-ANP approach result show that the technical characteristics of the mattress’s thickness, the size of the coils/spring, mattress’s brightness color are important technical characteristics to be improved with the degree of importance respectively 23,83 % , 23,42 % , and 20,33 % .
PERBAIKAN RANCANGAN PRODUK SPRING BED DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT Lia Maretty P.; Rosnani Ginting; Ikhsan Siregar
Jurnal Teknik Industri USU Vol 5, No 1 (2014): JURNAL TEKNIK INDUSTRI USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

Every company wants to earn product with optimal function but takes low production cost. Designs that more easily assembled will increase time efficiency and cause reduction in production costs. This study aimed to evaluate the product design of spring bed 6 feet by using the concept of QFD (Quality Function Deployment). Quality Function Deployment is a systematic method for identifying consumer desires and meet the requirements of the customers as one of the stages of product development from design to final product . Research with the QFD method generates the attribute most significant effect on the cost of assembly and long product assembly is the number of component which shown with the highest performance measurement is number of components. It is also supported with the highest relative weight namely number of component that used to joint the parts of spring bed. Spring bed has many constituent components , one of which is the use of nails that many so spend a lot of time in assembling a spring bed. It causes the company can not fulfil the customer demand. The number of components of the spring bed products serve as the main focus in the repairing of spring bed to reduce the assembly time so that can help company to fulfil the customer demands.
PENINGKATAN KUALITAS PRODUK CRUMB RUBBER DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT Laulia Ariyani Rangkuti; A. Jabar M. Rambe; Rosnani Ginting
Jurnal Teknik Industri USU Vol 5, No 1 (2014): JURNAL TEKNIK INDUSTRI USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

Quality of the product is important factor to determine success of a company. The product will be qualified if the company meet the customer’s need and desire. Product crumb rubber type SIR 20 has low quality because there are products over limit from tolerancy standar based plasticity retention index test and dirt content test. Standart PRI and dirt content based Standar Nasional Indonesia (SNI) is minimum 50%, and maksimum 0,2%. The average of actual quality test for product crumb rubber type SIR 20 based plasticity retention index test and dirt content test is 59,46% and 0,22%. The result of the product quality test show the company has not to fill standar quality of the product. The product has low quality can make production cost increase. The proper technique to solve this problem is Quality Function Deployment (QFD). Based on the results of the approach taken by the QFD obtained 15 variables consumer needs and 6 technical characteristics of the Crumb Rubber Type SIR 20 product which is the variable "production cost" is the first priority in improvement quality with the value of the highest interest rate that is 21%.
26 ANALISIS KELUHAN RASA SAKIT PEKERJA DENGAN MENGGUNAKAN METODE REBA DI STASIUN PENJEMURAN Michella Hasibuan; Anizar M.kes; Sugih Arto P
Jurnal Teknik Industri USU Vol 5, No 1 (2014): JURNAL TEKNIK INDUSTRI USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

UD. ABC is one of the small industries engaged in the manufacture of white crackers. The condition in drying station is a facility that is not ergonomic and static posture workers. Workers had complaints of pain in several parts of his body. Sick workers are perceived as hunched position (300) is currently drafting up a nest crackers (crackers drying container). Parts of the body have a very sick sense that the knees and feet. This pain is felt because of the position of the foot is not balanced (bending> 600) and work facilities that do not fit so make frequent leg cramps. REBA method used to assess the posture of the workers. Analysis of REBA worksheet shows a high level of risk experienced by workers during the production activities that take place in the drying station. The results of design study work facilities are table and chair that are tailored to the dimensions of the body, so that implemented is expected to eliminate the pains felt by workers.
OPTIMASI KUALITAS PELAYANAN PERBANKAN DENGAN MENGGUNAKAN MODEL GOAL PROGRAMMING (STUDI KASUS PT. BANK XYZ) Anggelinda Anggelinda; Mangara M. Tambunan; Khalida Syahputra
Jurnal Teknik Industri USU Vol 5, No 1 (2014): JURNAL TEKNIK INDUSTRI USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

The level of competition in the banking world becomes more stringent that demands the bank to improve and sustain its performance. Martabe saving is the main product of Bank XYZ. However, during the last 6 months in September 2012 to March 2013, happened a decline in the number of Martabe saving’s customers about 185 customers. This research aims to do optimization service quality to meet the needs and maximize customers’s satisfaction. The methods used are Servqual, Kano Model, QFD, and Goal Programming. Based on Servqual Method, obtained that gap between received service and expected service. Then categorization attribute done by Kano Model showed that attributes of service are classified into 5 must be categories, 2 one dimensional categories and 3 attractive categories. From the creation of QFD, known that the attribute “the seriousness and speed of officers in response customers’s complaints” became the first priority in the effort to improve. Based on optimization of technical characteristics, obtained that a high level of security 79,14%, the services place and facilities are comfortable and clean 83,52%, good knowledge and skills in serving customers 100%, credibility of bank 75,32%, the development and improvement of banking technology system 100%, good responses to the needs of the customers 100%, satisfactory services 100%, the bank's strategic locations 87,78%, the number of tellers are 6 people, and the procurement of attractive banking program 80,29%.
PERANCANGAN KOMPOR SEKAM PADI PADA INDUSTRI PEMBUATAN TAHU XYZ MENGGUNAKAN METODE KANSEI ENGINEERING Dwi Puspitasari; Sugiharto P; Anizar M.kes
Jurnal Teknik Industri USU Vol 5, No 1 (2014): JURNAL TEKNIK INDUSTRI USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

Along with economic growth and increasing population led to the development of industry and energy consumption in the world, Among the various types of energy, fuel wood is thought to be the oldest energy sources used by humans . The problem is the use of firewood production is insufficient for the needs of sustainable consumption. In XYZ tofu makin industry that still use wood as a fuel acknowledges the high price of fuel used in the production process, for each week, it takes about 350 kg of firewood or equivalent for Rp. 450.000 for each week or about 58 kg at a price of Rp 75.000 for a day . Recommended alternative is the use of the use of rice husk as an alternative energy source material on the process of cooking tofu porridge. To convert waste rice husks into energy alternatives , then the required burner in accordance with the husk fuel. Husk stove is designed with the approach of Kansei Engineering is a method that brings together technology Kansei (feeling and emotion) with engineering disciplines. Through the results of questionnaires obtained 9 kansei words into positive husk stove design parameters. According to the results of the calculation of the need to heat the slurry chaff needs to know by one time cooking takes 49 kg of rice husk, so for one day of production required chaff as much as 197,2 kg or equivalent to Rp 29.800

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