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PENGARUH KUALITAS PELAYANAN DAN KEPUASAN MAHASISWA TERHADAP INTENSI MEREGISTRASI ULANG MAHASISWA Sylvana, Andi
Jurnal Organisasi dan Manajemen Vol. 2 No. 1 (2006)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (244.169 KB)

Abstract

This article is written based on the research about the influance of service quality and student?s satisfaction toward the intensity of student?s re-registration. This research is a replica of Davidow?s research regarding timeliness, apology, redress, facilitation, credibility and attentiveness as an indicator of service quality that could influence the satisfaction as well as the intention to repurchase. The analisys method that?s being used in this research is the hierarchy analisys method. By using this analisys, the causal relation between variable and the hierarchy of each variables, whether direct or indirect relations, can be estimated. The population of this research is the student of UT in UPBJJ all over Indonesia. The result of this research indicates that service quality?s factor has a significant influence toward the student?s satisfaction; student satisfaction?s factor has a significant influence toward the intensity of student?s re-registration; service quality factor has a significant influence toward the intensity of student?s re-registration; both service quality and student satisfaction?s factor don?t have a significant influence toward the intensity of student?s re-registration.
Strategi Mapping Classroom dengan model Quantum Teaching Untuk Meningkatkan Percaya Diri Tampil di depan Publik Untuk Generasi Kota Batam Andriyansah, Andriyansah; Hendrayanaama, Angga Sucitra; Thaibd, Dina; Sylvana, Andi; Maesaroh, Imas; Nasoha, Mohamad
Abdimas Indonesian Journal Vol. 4 No. 1 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i1.320

Abstract

The urgency of this activity is to increase the courage of the younger generation to appear with good communication in front of the public. The purpose of this activity is to train the younger generation who are students to be able to communicate. The problem that occurs is the lack of confidence to appear in front of the public, the benefit of this activity is that the training participants are expected to be able to appear in front of the public individually or in groups. The target of this activity is that participants display artistic creativity uploaded on social media, namely tiktok. generation to run the wheels of Indonesia EMAS for that it is necessary to carry out activities that can improve their abilities. There were 350 participants, the training technique used the Mapping Classroom Strategy approach so that participants could communicate in small groups as the first step. Then the material is given using the Quantum Teaching model which involves speakers and participants to explore talents that can be presented and staged in publications on social media.
Pembuatan Media Promosi Untuk Kegiatan Karang Taruna Desa Senang Hati Sylvana, Andi; Praningtyas, Elisabeth Ria Viana; Sunarsih, Nenah; Juwita, Rakhmini; Andriyansah, Andriyansah; Maesaroh, Imas; Ginting, Ginta; Riana, Kurnia Endah; Pujiwati, Ami; Hidayah, Zainur; Hadiwidjaja, Rini Dwiyani; Pujiastuti, Sri Lestari; Nasoha, Mohamad; Irmawaty, Irmawaty; Subekti, Rini
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.337

Abstract

Senang Hati Village is one of the developing villages in Malingping Sub-district, Lebak Regency, Banten Province, where the majority of the population is young. Unfortunately, the difficult road conditions in the village mean that young people are less interested in pursuing formal education as high as possible. In addition, the highest public school in Senang Hati Village is only up to junior high school level, so their knowledge and skills are very limited. This also makes the youth of Senang Hati Village lack a sense of responsibility and concern for their village. In fact, the progress of Senang Hati villagse is in the hands of these young people. Departing from the situation analysis, the Community Service Team (PkM) of the Universitas Terbuka (UT) Faculty of Economics and Business (FEB) lecturers provided training and assistance in making promotional media that could improve youth skills. These skills can become new jobs for young people so that Senang Hati Village can develop. Training and mentoring is carried out offline and online using Canva. The results of the training and mentoring showed that the youth of Senang Hati Village began to be able to use the Canva application properly. Now they have the initial skills that can support various village promotions and generate income, both for the village and for themselves. The training and mentoring can be continued until the youth of Senang Hati Village.
Program Konsultansi, Pendampingan Tata Kelola Badan Usaha Milik Desa (BUMDES) Desa Tonjong, Kecamatan Tajurhalang, Kabupaten Bogor Idrus, Olivia; Sylvana, Andi; Harsasi, Meirani; Riana, Kurnia Endah; Pujiwati, Ami; Andriyansah, Andriyansah
IHSAN : JURNAL PENGABDIAN MASYARAKAT Vol 6, No 1 (2024): Ihsan: Jurnal Pengabdian Masyarakat (April)
Publisher : University of Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ihsan.v6i1.18550

Abstract

Perdesaan merupakan salah satu strategi dalam upaya mengentaskan kemiskinan. Ada tiga pilar pokok pembangunan desa salah satunya adalah pemberdayaan ekonomi masyarakat. Badan Usaha Milik Desa (BUMDes) adalah salah satu solusi yang dapat menjawab permasalahannya, dimana BUMDes merupakan lembaga ekonomi desa yang dikelola oleh masyarakat desa, yang kepengurusanya terpisah dari pemerintah desa. BUMDes yang profesional, mandiri, dan memiliki jejaring kerja yang baik dengan berbagai pihak diharapkan sebagai upaya konsolidasi kekuatan ekonomi perdesaan menuju desa mandiri dan otonom. Desa Tonjong sudah memiliki BUMDes, namun dalam perkembangannya BUMDes tidak berjalan secara optimal. Program-program kerja BUMDes tidak berjalan sesuai dengan perencanaan. Tata kelola BUMDes pun tidak dilakukan secara profesional dan akuntabel. Hal ini disebabkan karena para pengurus BUMDes memiliki pekerjaan utama lain, selain menjadi pengurus BUMDes, sehingga waktu yang diberikan untuk mengelola BUMDes sangat terbatas. Permasalahan yang muncul adalah pengelola BUMDes sampai saat ini belum memahami pengelolaan bisnis secara profesional, dan belum optimal dalam memasarkan produknya. Sejalan dengan kondisi diatas, untuk menambah pengetahuan dan skill dari pengelola BUMDes, Tim Pengabdian kepada Masyarakat (PkM) dosen Fakultas Ekonomi dan Bisnis (FEB) Universitas Terbuka (UT) memberikan pelatihan dan pendampingan tentang Penyusunan perencanaan bisnis, dan Pembuatan media promosi. Manfaat utama dari kegiatan ini adalah terwujudnya BUMDes sebagai basis kekuatan ekonomi Desa Tonjong yang dapat meningkatkan kesejahteraan ekonomi masyarakat Desa Tonjong melalui peningkatan kapasitas pengelola BUMDes
PENDAMPINGAN KEWIRAUSAHAAN UNTUK MAHASISWA DAN PENGEMBANGAN DIGITAL MARKETING DI KECAMATAN CIAWI Maesaroh, Imas; Ginting, Ginta; Pujiwati, Ami; Hidayah, Zainur; Sylvana, Andi; Lestari Pujiastuti, Sri; Nasoha, Mohamad; Sunarsih, Nenah; Irmawaty; Subekti, Rini; Ria Viana Praningtya, Elisabeth; Andriyansah, Andriyansah
Mejuajua: Jurnal Pengabdian pada Masyarakat Vol. 3 No. 3 (2024): April 2024
Publisher : Yayasan Penelitian dan Inovasi Sumatera (YPIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52622/mejuajuajabdimas.v3i3.106

Abstract

The urgency of this activity is to promote student products so that the products can be femilar in the market. The purpose of this community service activity is to provide assistance starting from management, packaging to marketing (promotion with digital marketing) applying economic analysis using BMC (Bussines Model Canvas) BMC is very helpful to speed up the process of analysing business strengths and weaknesses. Knowing the strengths and weaknesses, the analysis of needs and profits can be done quickly and effectively. The partner in this activity is "For You", a form of MSME business that offers various gifts. The method of implementation is Preparation for Determination of PkM locations, then the team conducts Introductions by coordinating and consulidating with Gift Shop partners "For You". Furthermore, conducting counselling and mentoring Production and marketing operations Implementation of production activities Business training on Social Media Gift Shop "For You" Participants who are active in this activity are 6 people The results of its implementation are able to use digital marketing technology to market their gift products using digital marketing using mass media, seen the number of visitors who see the products displayed by partners on their social media accounts
The Peran Person-Organization Fit, Person-Job Fit, dan Kepuasan Kerja Dalam Meningkatkan Kinerja Dosen Universitas Terbuka. Sylvana, Andi; Awaluddin, Murtiadi; Dueramae, Hussam; Sanusi, Nina Utami Y
Al-Mashrafiyah (Jurnal Ekonomi, Keuangan dan Perbankan Syariah) Vol 8 No 1 (2024)
Publisher : Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/al-mashrafiyah.v8i1.45092

Abstract

Lecturers are professionals and scholars whose performance is evaluated based on their success in fulfilling the three pillars of higher education known as Tri Dharma Perguruan Tinggi: education, research, and community service. They bear the responsibility for these tasks, relying on their skills, experience, and dedication within specific time frames. The performance of lecturers significantly influences their academic career progression and the quality of the higher education institution. Several factors can affect lecturers' performance, including person-organization fit, person-job fit, and job satisfaction. This research employs descriptive and verificative analyses. The data were analysed using LISREL Version 8.72 software. This analysis aims to understand the roles of person-organization fit, person-job fit, and job satisfaction in enhancing the performance of lecturers at Universitas Terbuka. The total number of respondents in this study was 223. The conclusions drawn from this research are as follows: Person-Organization Fit has a significant impact on job satisfaction among lecturers at Universitas Terbuka; Person Job Fit significantly affects job satisfaction among lecturers at Universitas Terbuka; Person-Organization Fit significantly influences the performance of lecturers at Universitas Terbuka; Person Job Fit has a significant effect on the performance of lecturers at Universitas Terbuka; Job satisfaction significantly influences the performance of lecturers at Universitas Terbuka; Person-Organization Fit and Person Job Fit jointly have a significant impact on the performance of lecturers at Universitas Terbuka; and Person-Organization Fit, Person Job Fit, and Job Satisfaction together significantly influence the performance of lecturers at Universitas Terbuka.