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All Journal Humano: Research Journal Jurnal Administrasi Negara Jurnal Sosio Sains Kybernan: Jurnal Studi Kepemerintahan Jurnal Darma Agung Jurnal Ilmiah Ilmu Administrasi Fokus: Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang Jurnal Syntax Fusion : Jurnal Nasional Indonesia Indonesian Journal of Intellectual Publication (IJI Publication) Jurnal Magister Administrasi Publik Jurnal Administrasi Publik dan Kebijakan (JAPK) Pakem : Jurnal Pengabdian Kepada Masyarakat Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) PESIRAH: Jurnal Administrasi Publik Jurnal Administrasi Publik dan Bisnis (JaPaBis) Jurnal Regional Planning (Edisi Elektronik) Jurnal Administrasi Karya Dharma Semar : Jurnal Sosial dan Pengabdian Masyarakat Lok Seva: Journal of Contemporary Community Service Jurnal Relasi Publik JURNAL ILMU SOSIAL DAN ILMU POLITIK, STISIPOL RAJA HAJI MULTIPLE: Journal of Global and Multidisciplinary PUBLICUS: JURNAL ADMINISTRASI PUBLIK ABDI UNISAP: Jurnal Pengabdian Kepada Masyarakat Baileo: Jurnal Sosial Humaniora Socious Journal Journal OF Poltica Governo Holistik Analisis Nexus Jurnal SUTASOMA
Sakir, Ahmad Rosandi
Universitas Pattimura, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Public Health Social Sciences Other

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Journal : Jurnal Administrasi Publik dan Bisnis (JaPaBis)

 1 
Analisis Disiplin Kerja Pegawai Negeri Sipil Pada Kantor Kecamatan Nusaniwe Kota Ambon Sakir, Ahmad Rosandi
Jurnal Administrasi Publik dan Bisnis Vol 6 No 1 (2024): Maret
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v6i1.117

Abstract

The ability of employees at the Subdistrict Office of Nusaniwe, Ambon City, to comply with duties and avoid prohibitions is by the provisions of Government Regulation Number 53 of 2010 concerning the Discipline of Civil Servants. These duties include aspects such as attendance and adherence to working hours, achieving work targets as specified, and providing the best possible service to the community by applicable Service Standards. The applicable prohibitions cover aspects such as receiving gifts or rewards from various parties that may be related to work or positions, as well as restraining or obstructing those being served, potentially causing losses to the parties involved. Furthermore, disciplinary action involves determining the level and type of disciplinary action commensurate with the violations committed by employees.
Tinjauan Literatur: Pemanfaatan Teknologi Informasi untuk Meningkatkan Mutu Pelayanan Publik Sakir, Ahmad Rosandi
Jurnal Administrasi Publik dan Bisnis Vol 6 No 2 (2024): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v6i2.170

Abstract

The numerous complaints from the public regarding the poor quality of public services have become an urgent issue that the government must address. Along with the rapid advancement of information technology, many institutions and agencies have begun restructuring their systems to improve service quality for the public. The utilization of information technology is expected to provide ease and efficiency in delivering services to the public. This research aims to identify the extent to which the implementation of information technology contributes to improving the quality of public services. Using a descriptive qualitative method, this research relies on secondary data such as literature, articles, journals, regulations, and websites relevant to this topic. Data validity is tested through triangulation, while the theory applied in this study refers to service quality concepts, which include the dimensions of tangibles, reliability, responsiveness, assurance, and empathy. The findings of the research indicate that the application of information technology in enhancing public service quality has not yet been fully optimized. One of the challenges is seen in the dimension of tangibles, where digitalization has not been fully utilized, requiring physical storage space for an increasing number of documents. In terms of reliability, technology-based services are highly dependent on communication network conditions, which are affected by weather. During heavy rain or strong winds, network quality often weakens or gets disrupted, slowing down data processing and management, and potentially leading to inaccuracies. Additionally, responsiveness has not reached its full potential, as services are still slow and processing times remain too lengthy.
Co-Authors Alhamid, Rugayah Almahdali, Humairah Amaliah, Yusriah Arni Arni Hayuarsi Sekar Sagita, Rhayza Humairah Almahdali Juwita Pratiwi Lukman Juwita Pratiwi Lukman Lukman, Juwita Pratiwi Marlina Rajab Mustari, Sri Hariati Nurwijaya, Sugian Patty, Julia Theresia Ponto, Iriane Sosiawaty Purba, Pratiwi Bernadetta Rabina Yunus, Rabina Rahanra, Ivonny Yeany Rizki Muhammad Ramdhan Samsir, Arni Soselisa, Pieter Sammy Sri Harianti Mustari Suhardiman Syamsu Yusriah Amaliah Yusriah Amaliah Zul Fadli