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All Journal Media Keperawatan Indonesia Jurnal Ilmu Keperawatan Maternitas Jurnal 'Aisyiyah Medika Jurnal Kesehatan Terapan Jurnal ADAM : Jurnal Pengabdian Masyarakat Jurnal Salingka Abdimas Madani: Multidisciplinary Scientific Journal Nanggroe: Journal Of Scholarly Service Nanggroe: Journal of Scholarly Service International Journal of Applied and Scientific Research (IJASR)
RANIDA ARSI
Universitas Kader Bangsa
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Journal : Madani: Multidisciplinary Scientific Journal

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Hubungan Komunikasi Terapeutik Perawat dengan Kepuasan Layanan Pasien di RS X Kota Palembang Tahun 2022 Ria Wulandari; Rini Herdiani; Ranida Arsi; Selamat Parmin
Madani: Jurnal Ilmiah Multidisiplin Vol 1, No 1 (2022): November
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.8285826

Abstract

A nurse needs to have better therapeutic communication skills in carrying out her role so that she can determine the success of professional nursing services or care by paying attention to the holistic needs of patients. The purpose of this study was to determine the relationship between nurse therapeutic communication and patient satisfaction at X Hospital Palembang City in 2022. This type of research is analytic survey with a cross sectional approach. The study was conducted with a sample of 100 inpatients. Data processing: Editing, Coding, Entry Cleaning. Univariate and bivariate data analysis. The results showed that there was a relationship between nurse therapeutic communication and patient service satisfaction (p value. 0.020). Suggestions for maintaining therapeutic communication for human resource development are further enhanced by holding outreach, training, seminars and workshops regarding the implementation of therapeutic communication.
Co-Authors Achmad Zulfa Achmad Zulfa Juniarto Agung Sisen Ajeng Arum ALKHUSARI DEDI FATRIDA Eka Rora Suci Wisudawati FITRI AFDHAL Inda Helmika Inda Helmika Indra Frana Jaya KK Maria Ulfa Nila Alfa Fauziah NILA ALFA FAUZIAH Nurhidayati Nurhidayati Pevi Permata Sari Ria Wulandari Rini Herdiani Selamat Parmin Sri Rejeki Sri Rejeki Yulinda Ariyani