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Measurement Validation of Service Ethics Higher Education in Indonesia Rusyani, Erni; Kurniatun, Taufani Chusnul; Arifin, Yusuf
JDM (Jurnal Dinamika Manajemen) Vol 10, No 1 (2019): March 2019 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v10i1.16365

Abstract

This study aims to develop an ethics index of education services at universities in Indonesia with an approach to marketing education services. This is because service ethics is a long-term investment to build trust by providing services that can create ethical education. This research was calculated using the “weighted average value” of each indicator of service ethics, with a population of students from State and Private Universities in Banjarmasin and Makassar. Based on findings obtained from two major groups of the University, namely Higher Education in the City of Banjarmasin and Higher Education in the City of Makassar, the University has a Good Higher Education Ethics Performance (KEPT). Each University, whether Higher Education in Banjarmasin City or Higher Education in Makassar City has different characteristics, for Higher Education in Banjarmasin and Makassar City have similarities with the highest aspects in the Education Service Ethics Index in Higher Education, namely Lecturers provide opportunities for students to apply the lowest questions and aspects, namely the campus building does not provide facilities for students with disabilities or special needs (there are no block or road markers, there are toilets for people with disabilities, names or room numbers using braille).
The Role Career Development, Organizational Citizenship Behavior and Leadership on Teacher Performance: An Empirical Study on Elementary School in Bandung Yusuf Arifin
International Journal of Artificial Intelligence Research Vol 6, No 1.1 (2022)
Publisher : International Journal of Artificial Intelligence Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (239.099 KB) | DOI: 10.29099/ijair.v6i1.292

Abstract

This study aims to analyze the relationship of career development, organizational citizenship behavior and leadership to the Head of elementary school performance. This research method is quantitative with data processing tools using SPSS software. Data was obtained through the distribution of online questionnaires to 212 elementary school teachers in Tangerang who were selected using the simple random sampling method. Based on data analysis, it can be concluded that career development has a positive effect on teacher performance, organizational citizenship behavior has a positive effect on teacher performance, leadership has a positive effect on teacher performance and career development, organizational citizenship behavior and leadership simultaneously have a positive and significant effect on teacher performance.
Implikasi Kepemimpinan Transformasional dan Manajemen Pengetahuan Terhadap Kinerja Pelayanan e-Government Pemerintah Daerah melalui Manajemen Perubahan Yusuf Arifin
Indonesian Journal of Economics and Business Vol 1, No 3 (2011)
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to represent empirically the implications of transformational leadership and knowledge management towards the e-government service performance through change management at the local governments which get the  e-government assistance program from the Ministry of Communications and Informatics. Research conducted at the local government organization in 7 local governments in 6 provinces. Using survey research methods, type of research is Descriptive Research and Verificative-explanation-Research. Data analysis tool using Structural Equation Modeling (SEM) with second-order approach. This research concluded, The local government organization do not feel the direct role of  transformational leadership and knowledge management to increase the e-government performance services.Transformational leadership role as agents of change to the mindset transformation through change management, to support “energy” from the implementation of knowledge management. Adaptive change management role as  performace drivers to increase the e-government service performance.
STRATEGY IMPLEMENTATION OF NATIONAL EDUCATION STANDARDS AT THE POTENTIAL JUNIOR HIGH SCHOOL IN BANDUNG Yusuf Arifin
Journal Of Educational Experts (JEE) Vol 2, No 1 (2019): Journal of Educational Experts (JEE)
Publisher : Kopertis Region IV Jabar and Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30740/jee.v2i1p65-74

Abstract

The purpose of this study was to determine 1) the condition of the existing SMP potential in achieving the National Education Standards (SNP), 2) analyze the gap / gap between the real conditions Potential SMP with National Education Standards, 3) formulate an implementation strategy of the National Education Standards to Potential Junior High School. The unit of analysis in this study is 6 Potential Secondary Schools in the city of Bandung, which are in cluster 1 (1 Junior High School), cluster 2 (2 Junior High School) and cluster 3 (3 Junior High Schools). The results showed the level of the gap between the real conditions Potential Secondary Schools in Bandung with National Education Standards are as follows: standard financing is the largest gap compared with other standard is 59.2%. The next largest gap in a sequence is the standard of infrastructure (46.1%), the standard process (39.6%), the standard assessment (29.7%), teachers and education personnel standards (25%), the standard management (23.3 %), content standards (23.2%), and the smallest value of the average gap is competency standards (11%).
Pengaruh Kepemimpinan Transformasional dan Motivasi terhadap Kepuasan Kerja serta Dampaknya bagi Kinerja Karyawan Klinik Deswara Deswara; Yusuf Arifin
Jurnal Ilmu Kesehatan Masyarakat Vol 8 No 04 (2019): Jurnal Ilmu Kesehatan Masyarakat
Publisher : Sekolah Tinggi Ilmu Kesehatan Indonesia Maju (STIKIM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (612.51 KB) | DOI: 10.33221/jikm.v8i04.400

Abstract

Kepemimpinan transformasional dan motivasi merupakan beberapa faktor yang mempengaruhi kepuasan kerja. Kepuasan kerja akan berdampak pada kinerja karyawan. Penelitian ini bertujuan untuk mendapatkan bukti empiris mengenai pengaruh kepemimpinan transformasional dan motivasi terhadap kepuasan kerja serta dampaknya bagi kinerja karyawan kontrak nonmedis di klinik layanan primer. Metode penelitian ini adalah analisis deskriptif dan verifikatif dengan menggunakan analisis jalur. Analisis jalur digunakan untuk menganalisis hubungan antar variabel yang bertujuan untuk mengetahui hubungan sebab akibat dan pengaruh langsung maupun tidak langsung dari beberapa variabel. Subjek penelitian adalah seluruh karyawan kontrak nonmedis pada salah satu klinik layanan primer di Cimahi, Jawa Barat, yang berjumlah 22 subjek. Pengumpulan data dilakukan menggunakan kuisioner, observasi, dan wawancara pada bulan September 2014. Data penelitian diuji secara statistik menggunakan uji korelasi dan uji regresi logistik. Hasil penelitian ini menunjukkan bahwa kepemimpinan transformasional, motivasi, kepuasan kerja, dan kinerja mendapat penilaian baik. Kepemimpinan tranformasional memiliki pengaruh langsung yang lebih besar terhadap kepuasan kerja karyawan kontrak nonmedis. Selanjutnya, kepuasan kerja memiliki pengaruh positif terhadap kinerja karyawan kontrak nonmedis. Hasil penelitian ini diharapkan dapat memberi masukan kepada manajemen klinik agar dapat meningkatkan kepuasan kerja yang berdampak pada kinerja karyawan kontrak nonmedis.
The Role of Leadership on Sustainable Improvement in Improving Product Quality in the Division of PT. North Sumatra Coal Inalum Kholilul Kholik; Iman Sudirman; Yusuf Arifin
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 4 No. 1 (2022): January
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v4i1.2164

Abstract

Leaders in organizations including company managers who have a goal to increase production and efficiency in order to maximize results for the organization they lead. A leader must be able to bring the organization or company and all its employees with a clear vision. Only with a clear vision, concepts and organizational goals can be described properly, but leaders must also be able to mobilize all resources within the company to move together and work together to achieve goals effectively. Leaders must have a clear vision in building and developing a business, especially those related to product quality improvement. A clear vision and mission of the company and implemented together is the key to the company's success to compete in the business world, such as PT. Inalum Coal North Sumatra which produces quality products and is able to compete in the world. The objectives of this study are 1) to determine the role of leadership in continuous improvement and its implications for the quality of the product division of PT. North Sumatra Coal Inalum; 2) to determine the factors that affect the improvement of product quality in the Division of PT. North Sumatra Coal Inalum. This research is a case study which was analyzed with a qualitative approach. This research shows that the role of leadership is very large in making continuous improvements so as to produce quality products that can compete in the business world on a national and international scale.
DESIGN OF MARKETING PLAN FOR DENTAL HOSPITALS IN THE DIGITAL ERA Yusuf Arifin; Jane Firsty Melia; Fushen Fushen
Indonesian Journal of Health Administration Vol. 10 No. 1 (2022): June
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jaki.v10i1.2022.23-30

Abstract

Background: The development of the digital world has snowballed since the 2000s and has accelerated since the 2010s. Social media is a part of everyday life, and the COVID-19 pandemic has been a significant catalyst for digital life. Despite this, the healthcare industry is lagging compared to other industries in terms of digital marketing. Aims: The output of this research is a design of a digital marketing plan for a dental hospital based on a robust theoretical foundation and ongoing practical research in dental hospitals. Methods: This study utilized a qualitative approach and descriptive method to describe the existing condition related to the challenges and the use of digital marketing in dental hospitals. The focus of this study was the development of a digital marketing plan for a dental hospital. Results: The study obtained several data related to digital marketing activities that have been carried out, challenges in digital marketing, and the preparation of digital marketing development plans at dental hospitals. Conclusion: The proposed model includes situation analysis, goal analysis, strategy planning, action, and control based on the existing marketing plan. A novelty in this model emphasizes technology components including technoware, hardware, software, infoware, humanware, and organiware.
Model Pemberdayaan Sumber Daya Manusia Sebagai Usaha Meningkatkan Perilaku Ekstra Peran Yusuf Arifin; Murni Anggiani; Chandy Royantie R.IR.
Jurnal Ekonomi Efektif Vol 4, No 4 (2022): JURNAL EKONOMI EFEKTIF
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JEE.v4i4.22036

Abstract

Penelitian ini  mengkaji bagaimana meningkatkan “perilaku ekstra peran” yang diistilahkan Organizational Citizenship Behavior atau disingkat dengan OCB melalui proses pemberdayaan SDM, juga mengkaji faktor yang menghambat dalam peningkatan OCB. Lokus penelitian dilakukan dibeberapa perusahan distributor farmasi di Bandung. Metode dalam penelitian ini  menggunakan kualitatif deskriptif eksploratif, dimana data sekunder dan primer dikumpulkan melalui kegiatan observasi, wawancara serta studi dokumen yang melibatkan sejumlah informan secara purposif (snowball). Hasil penelitian menunjukkan bahwa organisasi sedang mengalami peningkatan talenta SDMnya melalui pemberdayaan SDM, namun masih perlu dioptimalkan dimana proses pemberdayaan SDM yang sudah dilaksanakan secara baik yaitu dimensi keinginan (desire), dimensi kepercayaan (trust), dimensi kepercayaan diri (confident) dan dimensi komunikasi (communication). Sebaliknya yang  perlu ditingkatkan adalah dimensi kredibilitas (creability) dan dimensi tanggungjawab (accountability). Dari kajian 5 dimensi OCB karyawan menunjukan bahwa karyawan memiliki perilaku OCB yang cukup besar khususnya pada dimensi perilaku membantu (Alturism), perilaku rasa bangga (sportsmanship) dan perilaku sopan santun (courtesy), namun masih memerlukan upaya perbaikan adalah pada dimensi perilaku patuh (civic virtue) dan perilaku ekstra(Conscientiousnes). Dalam penelitian ini terkonfirmasi bahwa strategi pemberdayaan SDM akan berdampak pada peningkatan OCB dan peningkatan OCB akan berdampak pada pencapaian nilai karyawan yang merupakan cerminan dari pencapaian nilai perusahaan. Tentunya dengan mereduksi faktor penghambat dalam peningkatan OCB karyawan.
ENTREPRENEURSHIP SPIRIT IN THE DIGITAL ERA : HOW THE ROLE OF ATTITUDES, EDUCATION AND ENVIRONMENT Heri Erlangga; Iyus Rustandi; yusuf arifin; Farid Riadi; Ida Hindarsah
Jurnal Manajemen Industri dan Logistik Vol 5, No 2 (2021): page 75 - 217
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v5i2.1162

Abstract

This research was conducted with the aim of knowing the effect of attitude on interest in entrepreneurship, influence of education on interest in entrepreneurship, influence of environment on interest in entrepreneurship. The population of this research is students of a private university in Banten. Data were collected by simple random sampling of 230 students, data obtained by distributing online questionnaires, data analysis using Structural Equation Modeling SmartPLS 3.0 analysis. Stages of testing the quality of data from the use of research instruments are evaluated using validity and reliability tests and hypothesis testing. Interest in entrepreneurship has a positive value, meaning that the educational variable has a positive influence on interest in entrepreneurship. Based on the conclusions above, some suggestions that can be given are: It is necessary to conduct entrepreneurship training in order to increase the growth of the entrepreneurial spirit. There is a need for special guidance for people who already have a business or who are just about to set up a business, both from the relevant agencies and universities.
Talent Management-Based Training Planning to Produce High-Performing Human Resources Yusuf Arifin
Jurnal Ilmiah Ilmu Administrasi Publik Vol 13, No 1 (2023)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v13i1.47154

Abstract

This study focuses on the process of talent management-based training planning, which is expected to generate high-performing human resources. The research method used is qualitative with a descriptive exploratory approach, with the research output being the stages of talent management-based training planning. The objective of this research is to design the stages of talent management-based training planning along with its supporting instruments, in order to produce high-performing human resources. The implementation of talent management in human resources training is one of the strategies that companies can use to obtain human resources with excellent performance quality, as well as to assess, train, and optimize the human resources owned by the company, where talent management can address retention or employees' desire to leave the organization. The impact of talent management implementation in the implementation of human resources training that adopts the DISC personality concept (Dominance, Influence, Steadiness, and Compliance) is expected to benefit both the company and the relevant employees, as follows: (1) Improving the business value of the company to shareholders; (2) Increasing customer satisfaction; (3) Enhancing the quality, productivity, and capabilities of human resources; (4) Boosting employee motivation and commitment to high performance; (5) Facilitating career development and mapping for employees; (7) Enhancing employees' contribution of knowledge to company objectives.