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All Journal Saintika Medika: Jurnal Ilmu Kesehatan dan Kedokteran Keluarga. Jurnal Kesehatan Masyarakat Indonesia Jurnal Kebidanan Midwiferia Jurnal Manajemen Kesehatan Indonesia Journal of Health Promotion and Behavior Martabe : Jurnal Pengabdian Kepada Masyarakat Jurnal Kesehatan Global Jurnal Bidan Komunitas Jurnal Keperawatan Suaka Insan Surya Medika: Jurnal Ilmiah Ilmu Keperawatan dan Ilmu Kesehatan Masyarakat JURNAL ILMIAH OBSGIN : Jurnal Ilmiah Ilmu Kebidanan & Kandungan Jurnal Kesehatan Wira Buana Indonesian Journal of Midwifery Today
Diani Octaviyanti Handajani
Midwifery Departement, Universitas Muhammadiyah Gresik, Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Education Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : Jurnal Kebidanan Midwiferia

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The Relationship Between Patient Satisfaction with Interest in Using Health Services in Pamekasan Pegantenan Health Center Siti Mudlikah; Iing Yuli Indrawati; Diani Octaviyanti Handajani
Jurnal Kebidanan Midwiferia Vol 6 No 1 (2020): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/midwiferia.v6i1.242

Abstract

Puskesmas is one of the public sector services that prioritizes of quality health services. Good service is the hope of every visiting patient so that later the patient has and interest to make a return visit if you want to do the examination. Customer satisfaction or disappointment of service will affect his behavior after that. Objective: Knowledge the relationship between patient satisfaction with the interest to re-utilize healthservices at Pamekasan Pegantenan Puskesmas. The method of this research use Analytic, research with cross sectional approach. The, population of the study was 136 people using accidental sampling obtained by the number of samples 101 people. The results of this research is from 101 respondent as many as 57 respondent (56,4%) said they were satisfaied with Puskesmas service and 85 respondent (84,2%) were interested to take advantage of health services at Pukesmas. The result of lambda test, it is found that p=0.0031 and α=0,05. So p<α, it means there is relationship. The conclusion of this reasearch istThere is relationship between patient satisfaction and interest in reusing health services provided by Pegantenan Pamekasan health center in May 2018
Co-Authors Aidha Rachmawati Aidha Rachmawati Diska Winda Putri Diyana Faricha Hanum Dwi Lindasari Endah Mulyani Eti Poncorini Pamungkasari Finnariqotul Aisiyah Hilda Indriani Iing Yuli Indrawati Lidia Aditama Putri Luluk Yuliati Munisah Nourma Yunita Novita Sari Nurun Nikmah Rachmawati, Aidha Rani Rosita Rizky Maharja Rohmawati, Diah Ayu Rokani Rokani Rokani, Rokani Siti Mudlikah Suprapti Suprapti Suprapti Suprapti Uki Retno Budihastuti