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All Journal Jurnal Rekayasa Lingkungan Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Jurnal Jaring SainTek CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis Jurnal Penelitian Ekonomi Manajemen dan Bisnis Jurnal Ilmiah Ekonomi dan Manajemen Neraca Manajemen, Akuntansi, dan Ekonomi Journal of Islamic Economics and Finance Indonesian Journal of Economics and Strategic Management
Dovina Navanti
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Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Energy Engineering Environmental Science Industrial & Manufacturing Engineering Social Sciences Other

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Analisis Air Buangan Kantin di Kampus II Universitas Bhayangkara Jakarta Raya: Analisis, limbah domestik, software Montecarlo, Crystall ball, Predictor Lisa Adhani; Wahyu Kartika; Dovina Navanti
Jurnal Jaring SainTek Vol. 2 No. 1 (2020): April 2020
Publisher : Fakultas Teknik, Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31599/jaring-saintek.v2i1.62

Abstract

Canteen is a producer of domestic liquid waste that has the potential to cause pollution. Likewise with the student canteen, it has the potential to produce waste that causes environmental pollution if it is not treated properly. The use of Montecarlo software in this study is to support quantitative analysis in predicting potential pollution from Ubhara canteen waste with Crystall ball prediction. The results of laboratory analysis in the form COD, BOD dan TSS, showed that the quality of the canteen waste water did not meet the requirements for wastewater quality standard based on Ministry of Environment Decree No. 112 of 2003. Supported by the results of CB Predictor simulations showing the potential of pollution of the Ubhara canteen waste water to the environment continues to increase significantly, also seen from the Double Exponential Smoothing Method, producing MAD (Mean Absolute Deviation) 170.82, Theil's U 0.9951, and Confidence Interval Lower 5% and Upper 99.5%.
Queue Systems Evaluation of Fast food Industrial Rorim Panday; Ayuna Suci Hartati; Dovina Navanti
INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia Vol. 3 No. 1 (2019): INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia - Edisi Desember 2019
Publisher : Forum Inovasi Bisnis dan Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (634.998 KB) | DOI: 10.31842/jurnal-inobis.v3i1.117

Abstract

The queuing system can influent customer satisfaction and always interesting to analyze. The queuing at HokBen use a Single Channel Multi-Phase system, 1 service to offer and prepare order menus and 1 cashier. The study was conducted at the Hokben Ujung Menteng Store in East Jakarta, for one week, at 4 sessions during rush hour. After the data obtained, a Single Channel Multi-Phase queue parameter was calculated, namely: the average arrival per unit time, the average service unity of time, the level of server usage, the number of customers in the queue, the number of customers in the system, the waiting time in the queue, the waiting time in the system, and customer probabilities in the system. The result showed that the customer's arrival pattern meets the Poison distribution and the service pattern meets the Normal distribution, but the service time still greater than the standard service time, and of course not satisfy to customers, because they waited a bit longer. After a multi-channel multiphase simulation, which used 2 service lines, the service time smaller than the standard service time, and service more efficient. This research becomes useful for Hokben management specifically, and also for the fast-food industry in general.
Pengaruh Brand Ambassador Dan Brand Image Terhadap Keputusan Pembelian Pada Produk Scarlett : Studi Kasus Pada Mahasiswa Universitas Bhayangkara Jakarta Raya Iq’maliyah; Dovina Navanti; Franciscus Dwikotjo Sri Sumantyo
Jurnal Penelitian Ekonomi Manajemen dan Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Penelitian Ekonomi Manajemen dan Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jekombis.v3i2.3475

Abstract

This study aims to determine partially and stimultan of the independent variable (free), namely brand ambassador (X1) and brand image (X2) and the dependent variable (bound), namely the purchase decision (Y). The method used in this research is a quantitative method with the sampling used, namely the sampling technique used in this study is non-probability, namely using purposive sampling. The population in this study were consumers who had bought Scarlett products at Bhayangkara University, Greater Jakarta. The number of samples used in this study were 100 respondents. Based on the research results, in the partial test (t) brand ambassadors have a negative and insignificant effect on purchasing decisions which has a t value of 0.381 > 1.984 t table with a significance value of 0.704 <0.05, brand image has a significant effect on purchasing decisions which has a t value of 5.242> 1.984 t table with a significance value of 0.000 <0.05. Furthermore, in the simultaneous test (F) the variables of product quality (X1) and price (X2) together have a significant effect on customer satisfaction (Y) which has a calculated F value of 14.585> 3.09 F table with a significance value of 0.000 <0.05. Then the decetermination test (R2) results that the correlation between the variables of product quality (X1) and price (X2) on customer satisfaction (Y) is 54.6%.
Pengaruh Kualitas Pelayanan Dan Citra Perusahaan Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Sebagai Variable Intervening Pada Bank KB Bukopin MT Haryono Jakarta Nendy Yuliarrani; Dovina Navanti; Franciscus Dwikotjo Sri Sumantyo
Jurnal Penelitian Ekonomi Manajemen dan Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Penelitian Ekonomi Manajemen dan Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jekombis.v3i2.3484

Abstract

This research aims to determine the influence of Service Quality and Company Image on Customer Loyalty through Customer Satisfaction as an Intervening Variable at Bank KB Bukopin MT Haryono Jakarta. This type of research is quantitative. The population in this study is unknown. The sampling technique uses Non-Probability Sampling using Purposive Sampling techniques. The sample in this study amounted to 112 respondents. Data collection technique by distributing questionnaires via Google Form. Hypothesis testing in this research uses Hypothesis testing in this research using Partial Least Squares (PLS) analysis. The research subjects were consumers of Bank KB Bukopin. The results of this research show that the service quality variable has a positive and significant effect on customer satisfaction at Bank KB Bukopin MT Haryono, company image has a positive and significant effect on customer satisfaction at Bank KB Bukopin MT Haryono, service quality has a positive and significant effect on customer loyalty at the Bank KB Bukopin MT Haryono, company image has a positive and significant effect on customer loyalty at Bank KB Bukopin MT Haryono, customer satisfaction has a positive and significant effect on customer loyalty at Bank KB Bukopin MT Haryono, service quality has a positive and significant effect on customer loyalty through customer satisfaction as intervening variables at Bank KB Bukopin MT Haryono and company image have a positive and significant effect on customer loyalty through customer satisfaction as an intervening variable at Bank KB Bukopin MT Haryono.
Pengaruh Kualitas Produk Dan Kualitas Layanan M Banking KB Star Terhadap Kepuasan Nasabah PT Bank KB Bukopin Tbk Cabang Bekasi Yunike Ifani; Dovina Navanti; Franciscus Dwikotjo Sri Sumantyo
CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis Vol. 4 No. 2 (2024): Mei : Jurnal Manajemen dan Ekonomi Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/cemerlang.v4i2.2645

Abstract

This research aims to determine whether there is an influence of product quality and service quality of M Banking KB Star on customer satisfaction at PT Bank KB Bukopin Tbk Bekasi Branch. This type of research is quantitative. The population in this study is 3.016. The sampling technique uses Non-Probability Sampling using Purposive Sampling techniques. The sample in this study amounted to 102 respondents. Data collection technique by distributing questionnaires via Google Form. Hypothesis testing in this research uses Multiple Linear Regression analysis. The research subjects were consumers of Bank KB Bukopin Tbk Bekasi Branch. The results of this research show that the product quality and service quality variables partially and simultaneously have a significant effect and have a positive influence on the consumer satisfaction variable.
PERBANDINGAN KOMPOS PRODUK PEMANFAATAN LIMBAH MAGGOT BLACK SOLDIER FLY (BSF) DENGAN KOMPOS SAMPAH ORGANIK Haudi Hasaya; Dovina Navanti; Luthfian Rizki Ramadhan; Ibnu Susanto; Wahyu Kartika; Sophia Shanti Meilani; Elvi Kustiyah; Warniningsih
Jurnal Rekayasa Lingkungan Vol. 24 No. 1 (2024)
Publisher : Institut Teknologi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sampah organik merupakan jenis sampah paling dominan ditemui di Tempat Pengolahan Akhir (TPA) di Indonesia. Salah satu upaya minimasi jumlah sampah yang masuk ke TPA adalah dengan mengolah sampah organik, contohnya dengan pemanfaatan sampah dalam budidaya black soldier fly (BSF) menjadi produk pakan ternak. Namun proses budidaya ini masih menghasilkan residu berupa limbah budidaya maggot (kasgot). Residu kasgot ini juga dapat dimanfaatkan menjadi campuran kompos padat, dalam upaya meningkatkan kualitas kompos. Dalam penelitian ini, dilakukan perbandingan 2 variasi kompos, yaitu dilakukan variasi 1 (50% limbah budidaya maggot : 50% sampah organik) dan variasi 2 (100% sampah organik) untuk melihat perbedaan kualitas kompos, baik secara fisik, kimia (kandungan N, P, K, dan Kadar Air), serta neraca massa dari 2 proses pengomposan berbeda. Pengomposan dilakukan simultan selama 30 hari, dan setiap hari dilakukan pengamatan fisik, pengukuran suhu dan pH pada 2 variasi kompos. Di akhir pengomposan, variasi 1 menunjukkan hasil uji kandungan N = 3,95%, P = 1,30%, K = 2,52%, Kadar air = 34,60%; sedangkan variasi 2 menunjukkan hasil uji kandungan N = 2,22%, P = 1,06%, K = 1,08%, Kadar Air = 29,96%. Untuk kedua variasi kompos parameter kandungan N, P, K, dan Kadar Air memenuhi Standar Nasional Indonesia 19-7030-2004 untuk Kompos dari Sampah Organik Domestik. Kualitas kompos variasi 1 cenderung lebih baik daripada variasi 2, dengan tekstur lebih halus dan lebih cepat menjadi kompos, serta mengandung nilai N, P, K lebih besar. Reduksi sampah organik dari pengomposan variasi 1 mencapai 63,33% dan variasi 2 mencapai 42%, sehingga berpotensi mengurangi sampah organik dibuang ke TPA.
Pengaruh Gaya Kepemimpinan dan Pelatihan Kerja terhadap Kinerja Karyawan CV. Wahyu Artha Technic Wahyu Haditama; Dovina Navanti; Dewi Sri Wulandari
Journal of Islamic Economics and Finance Vol. 2 No. 3 (2024): Agustus : JUREKSI (Journal of Islamic Economics and Finance)
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/jureksi.v2i3.1620

Abstract

Human Resources (HR) is a crucial asset for every organization, including CV Wahyu Artha Technic. Effective HR management through good leadership and proper training is essential to achieve company goals. This study aims to explore the relationship between leadership style and job training on employee performance at CV. Wahyu Artha Technic, West Java. Data were obtained through questionnaires completed by 65 respondents in May 2024, with a 100% response rate. The results showed that participative leadership style and timely job training have a positive and significant influence on employee performance. Sales data shows fluctuations from year to year, which is closely related to the lack of training and ineffective leadership style. A survey of respondents showed that employee performance can be improved through opportunities provided by leadership to convey feedback and complaints. Training that is relevant to operational needs and technological developments is proven to improve employee competence and productivity. The conclusion of this study is that good leadership style and structured job training significantly improve employee performance at CV. Wahyu Artha Technic. The recommendations of this study include the importance of effective communication between management and employees as well as the development of continuous training programs to maintain employee competence and motivation. Implementation of these strategies is expected to optimize overall organizational performance.
PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN DI PT. LINK PASIPIK INDONUSA Teguh Priambudi; Dovina Navanti; Franciscus Dwikotjo Sri Sumantyo
Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi Vol. 7 No. 4 (2024): Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8734/musytari.v7i4.4967

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan dan kualitas produk terhadap kepuasan pelanggan di PT. Link Pasipik Indonusa. Penelitian ini menggunakan metode kuantitatif melalui penyebaran kuesioner dengan 100 sampel. penelitian ini dirancang untuk mengukur persepsi pelanggan terhadap kualitas pelayanan dan kualitas produk terhadap kepuasan pelanggan. Hasil penelitian menunjukkan bahwa baik kualitas pelayanan maupun kualitas produk memiliki pengaruh positif dan signifikan terhadap kepuasan pelanggan. Kualitas pelayanan yang baik mampu meningkatkan kepuasan pelanggan secara langsung, sementara kualitas produk juga berperan penting dalam meningkatkan kepuasan pelanggan. Penelitian ini menyarankan agar perusahaan fokus pada peningkatan kedua aspek tersebut untuk mempertahankan dan menarik lebih banyak pelanggan. Penelitian memberikan wawasan yang berguna bagi PT. Link Pasipik Indonusa agar dapat dievaluasi lebih lanjut lagi dalam strategi pengelolaan kualitas pelayanan, produk dan kepuasaan pelanggan.
PENGARUH GAYA KEPEMIMPINAN DAN LINGKUNGAN KERJA TERHDAP PRDUKTIVITAS KAYAWAN MELALUI MOTIVASI PADA CV. BUDI MULYA Diki Al-Fathul Khoir; Ni Nyoman Sawitri; Dovina Navanti; Hapzi Ali; Muhammad Asif Khan
Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi Vol. 7 No. 6 (2024): Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8734/musytari.v7i6.5057

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh gaya kepemimpinan dan lingkungan kerja terhadap produktivitas karyawan melalui motivasi pada CV Budi Mulya. Penelitian ini menggunakan metode kuantitatif dengan pendekatan explanatory research. Sampel penelitian terdiri dari 100 karyawan CV Budi Mulya yang dipilih menggunakan teknik Non probability Sampling. Pengumpulan data dilakukan melalui kuesioner, dan analisis data menggunakan metode Structural Equation Modeling (SEM) dengan software Smart PLS 3. Model penelitian menunjukkan kemampuan prediksi yang kuat dengan nilai R-square untuk motivasi sebesar 0,775 dan produktivitas karyawan sebesar 0,871. Penelitian ini menyimpulkan bahwa peningkatan produktivitas karyawan CV Budi Mulya dapat dicapai melalui optimalisasi lingkungan kerja dan peningkatan motivasi karyawan. Meskipun gaya kepemimpinan tidak memiliki pengaruh langsung terhadap produktivitas, namun berperan penting dalam meningkatkan motivasi karyawan. Implikasi praktis dari penelitian ini adalah perlunya fokus pada perbaikan lingkungan kerja dan pengembangan program motivasi yang efektif untuk meningkatkan produktivitas karyawan CV Budi Mulya.
Pengaruh Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Bank Mandiri Area Pondok Kelapa Jiwo Ramiaji; Dovina Navanti; Dewi Sri Woelandari Pantjolo Giningroem; Ridwan
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 2 No. 8 (2024): Agustus
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v2i8.2311

Abstract

This study aims to measure the influence of work motivation and work discipline on employee performance at Bank Mandiri Area Pondok Kelapa, both partially and simultaneously. The research method used is quantitative, with data collection techniques through questionnaires distributed to 62 respondents selected using purposive sampling. Data analysis was conducted using multiple linear regression. The results show that both work motivation and work discipline have a positive and significant influence on employee performance, both partially and simultaneously. The coefficient of determination indicates that 57.6% of employee performance can be explained by the variables of work motivation and work discipline, while the remaining 42.4% is influenced by other variables not examined in this study. This research supports previous findings that high work motivation and good work discipline are crucial for improving employee performance.
Co-Authors Adli Nanda Ayuna Suci Hartati Dewi Sri Woelandari Pantjolo Giningroem Dewi Sri Wulandari Diki Al-Fathul Khoir Elvi Kustiyah Franciscus Dwikotjo Sri Sumantyo Hapzi Ali Haudi Hasaya Ibnu Susanto Iq’maliyah Jiwo Ramiaji Jumawan Lisa Adhani Luthfian Rizki Ramadhan Muhammad Asif Khan Nendy Yuliarrani Ni Nyoman Sawitri Ridwan Rika Tri Utami Rorim Panday Sheline Kayla Anggraeni Sophia Shanti Meilani Teguh Priambudi Tiara Setiawati Wahyu Haditama Wahyu Kartika Warniningsih Yunike Ifani Zahra Manaf Kanaya