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All Journal Liquidity: Jurnal Riset Akuntansi dan Manajemen International Journal of Digital Entrepreneurship and Business (IDEB)
Isthi Wahyuning Tyas
STIE Jakarta International College
Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Umur, Tingkat Pendidikan, Penghasilan Bruto, Moral Dan Kepatuhan Pembayaran Pajak Isthi Wahyuning Tyas
Liquidity: Jurnal Riset Akuntansi dan Manajemen Vol 4 No 2 (2015)
Publisher : Institut Teknologi dan Bisnis Ahmad Dahlan Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32546/lq.v4i2.72

Abstract

The issues discussed in this study was the influence of age, educational level, gross income and moral for the tax payment compliance. The purposes of the study are finding the empirical evidence on: (1) the effect of age on the taxpayer compliance of tax payments; (2) regarding the effect of education on adherence tax payments; (3) the effect of the gross income of the taxpayer compliance of tax payments; and (4) regarding the moral influence taxpayer to the tax payment compliance. This type of research is the quantitative study of causality. The population in this study is the individual taxpayer entrepreneur in Ciputra Mall. The selection of the sample with convenience sampling method. Types of data used is the data subject, and data sources used are the primary data. Data collection method used is by using a questionnaire distributed to 100 respondents. The analysis used is multiple regression analysis. The results showed that (1) age taxpayer has positive and significant effect on adherence to pay tax; (2) education taxpayer has positive and significant effect on adherence to pay tax; (3) gross income taxpayer has positive and significant effect on adherence to pay tax; and (4) moral taxpayer has positive and significant impact on adherence to pay taxes.
Effect of Service Quality and Price on Customer Satisfaction Safirah Ramadhaniati; Evi Susanti; Arjuna Wiwaha; Isthi Wahyuning Tyas
International Journal of Digital Entrepreneurship and Business Vol 1 No 1 (2020): International Journal of Digital Entrepreneurship and Business (IDEB)
Publisher : STIE-JIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52238/ideb.v1i1.20

Abstract

The determinants of customer satisfaction are service quality and price. Therefore, this study aimed to determine the effects of service quality and price on customer satisfaction. This research was conducted at a Forwarding Company, with a total sample of 78 respondents. Meanwhile, the data analysis method used was descriptive and multiple linear regression using SPSS 25. The results showed that service quality and price has a significant effect on customer satisfaction with a determination coefficient of 50%. Meanwhile, the remaining 50% is influenced by other variables, which have been widely studied. However, research in forwarding service companies is rarely conducted.
Co-Authors Arjuna Wiwaha Evi Susanti Safirah Ramadhaniati