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All Journal Jupiter INFORMAL: Informatics Journal Register: Jurnal Ilmiah Teknologi Sistem Informasi INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi Journal of Science and Engineering Jurnal Teknologi Informasi dan Terapan (J-TIT) Community Development Journal: Jurnal Pengabdian Masyarakat Info Kripto Indonesian Journal of Community Services
Noorhasanah Z
Universitas Sembilanbelas November Kolaka
Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Transportation

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IT governance evaluation at the population and civil registry office in Kolaka district using COBIT 5 framework Zainuddin, Noorhasanah; Winarno, Wing Wahyu; Ningsi, Nurfitria; Pasrun, Yuwanda Purnamasari; Muliyadi, Muliyadi
Register: Jurnal Ilmiah Teknologi Sistem Informasi Vol 6, No 2 (2020): July
Publisher : Information Systems - Universitas Pesantren Tinggi Darul Ulum

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26594/register.v6i2.1728

Abstract

The implementation of information technology is compulsory to fit organizational goals. This research aims to evaluate the quality of information technology services at the Population and Civil Registry Office at Kolaka District based on COBIT 5 Framework that focused on DSS (deliver, service and support) domain by measuring the Maturity Level using Process Assessment Model (PAM). The Population and Civil Registry Office is under the local government ‘s auspices which is essential in managing the population. The data collection method was done by distributing questionnaires and conducting interviews. This study used 8 (eight) respondents based on the RACI chart. This research was expected to reach level 3 (established process) to create IT governance that fits organizational goals and international standards. From the research result, it is known that the maturity level from the evaluation process conducted by COBIT 5 using the processes DSS-01, DSS-02, DSS-03, DSS-04, DSS-05, and DSS-06 were as follows: 2 processes were at level 1 (performed process), namely the DSS-05 and DSS-06 while the others (DSS-01, DSS-02, DSS-03, and DSS-04) were at level 2 (managed process).
Quality Analysis of E-government Services Using SERVQUAL Method (Case Study of SAMSAT Office in Kolaka Regency) Nurfitria Ningsi; Noorhasanah Z; Gusnawati Gusnawati
INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi Vol 4 No 2 (2020): August 2020
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (407.63 KB) | DOI: 10.29407/intensif.v4i2.13707

Abstract

This study discusses the measurement of the quality of motor vehicle tax of information system services at the SAMSAT Kolaka office using the servqual method by emphasizing the five dimensions of servqual namely Tangibles, Reliability, Responsiveness, Assurance and empathy. This study aims to understand the level of user satisfaction by comparing expectations and expectations and updating the standards provided by SAMSAT Kolaka through the application of the SIZ application. Data collection activities were carried out by distributing 100 questionnaires to all SIZ service users. The results of this study indicate that the use of SIZ is not by customer needs; this can be demonstrated by the high value of the gap between expectations and perceptions. The Assurance dimension obtaining the most top difference is the Tangibles dimension indicating that the limitations of the IT facilities used are still limited. It is evidenced by the continued complaints of customers regarding queue buildup due to a system that suddenly goes down while the service is in progress. It is necessary to improve IT infrastructure that can improve customer satisfaction in the future.
PEMODELAN ARSITEKTUR ENTERPRISE MENGGUNAKAN METODE TOGAF ADM (Studi Kasus: SMAN 1 WATUBANGGA) Noorhasanah Zain
Jurnal Teknologi Informasi dan Terapan Vol 5 No 1 (2018)
Publisher : Jurusan Teknologi Informasi Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/jtit.v5i1.72

Abstract

SMA Negeri 1 Watubangga is one of the schools in Kolaka Regency that implement the flagship program, but the current condition of SMA Negeri 1 Watubangga does not have an integrated information system architecture according to the needs and objectives of the school, this problem arises because the school has not focused on the process development of information systems. Therefore it is necessary design of information system architecture SMA Negeri 1 Watubangga. Architectural modeling in this research using TOGAF Framework (The Open Group Architecture Framework) with ADM (Architecture Development Methode) method. Stages used are the preparation of architectural vision, business architecture, information system architecture, technology architecture, opportunities and solutions and migration plans.The result of this enterprise architecture modeling is the blue print model and framework in integrated school information system modeling to support the needs of SMAN 1 Watubangga.
Kombinasi Zachman Framework dan Strategic Planning Information System versi John Ward dan Joe Peppard dalam Perancangan Blueprint IT FTI USN Kolaka Muilyadi; Nurfitria Ningsi; Noorhasanah Zainuddin; Qammaddin
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 13 No 2 (2021): JUPITER Edisi Oktober 2021
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/3722.jupiter.2021.10

Abstract

This study focuses on designing IT blueprints for the Information Technology Faculty of USN Kolaka by combining the Zachman framework and the Strategic Planning Information System to produce an objective requirements plan. The results of this study suggest that there are at least 11 potential applications, including one strategic application, namely the e-quality assurance application, there are five high priority applications, namely e-monev, e-publication, e-ledger, e-procurement, e-certification, there are also four an application that determines the success of public service operational activities such as e-learning, e-library, e-journal, e-alumni, and then an application that supports public service activities, namely an e-mail application that functions for recording incoming and outgoing letters electronically. Thus, this IT blueprint can be a reference for technology developers in mapping the priorities of FTI USN Kolaka services in the future.
Digitalisasi Pelayanan Publik Desa Palewai Dengan Sistem Informasi Desa Suharsono Bantun; Jayanti Yusmah Sari; Noorhasanah Z; Syahrul Syahrul; Arief Budiman
INFORMAL: Informatics Journal Vol 6 No 3 (2021): Informatics Journal (INFORMAL)
Publisher : Faculty of Computer Science, University of Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/isj.v6i3.25185

Abstract

One of the basic functions of government is to provide public services. Even during the Covid-19 pandemic, these needs must still be met and optimally adjusted by service providers. The Palewai Village Office, is one of the local government agencies that does not escape its obligation to improve public service standards during this pandemic. However, based on observations, it was found that the performance of public services in the office was not optimal because population data processing was still manual and data storage media still used physical documents. Therefore, an online information system is needed that can provide clear and up-to-date information, as well as make it easier for people to fill out forms from anywhere so that there is no crowd in the service room. This study aims to develop a Website- Based Village Information System at the Palewai Village Office which will handle population data, services for making cover letters and distributing population data and current information for the community. The results of this study are a website-based village information system that can manage community data effectively and efficiently and can be accessed quickly and easily to provide information related to services at the Palewai Village office.
ANALISIS KUALITAS LAYANAN E-GOVERMENT MENGGUNAKAN METODE SERVQUAL (STUDI KASUS KANTOR SAMSAT KOLAKA) Nurfitria Ningsi; Gusnawati Gusnawati; Noorhasanah Z
Journal of Science and Engineering Vol 4, No 1 (2021): Journal Of Science and Enggineering (JOSAE)
Publisher : Fakultas Teknik Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/josae.v4i1.1697

Abstract

Objektif dari studi ini adalah Untuk mengetahui kualitas pelayanan sistem informasi pajak kendaraan bermotor pada Kantor SAMSAT kolaka, dimana model analisis yang digunakan adalah lima dimensi SERVQUAL dengan total Responden 100 orang. Berdasarkan hasil perhitungan statistik  terdapat gap antara persepsi dan harapan dari kualitas layanan sistem informasi pajak kendaraan untuk masing-masing dimensi Servqual, dimana pada variabel tangibels terdapat rata-rata gap sebesar (-0.415), reability (-0.19), responsiveness (-0.28667), assurance (-0.26667), empathy (-0.17), dan variabel Y sebesar (-0.36571). Dari perhitung regresi berganda yang menggunakan SPSS ada beberapa variabel yang tidak berpengaruh terhadap kepuasan konsumen karena nilai taraf signifikan yang lebih besar dari 0.05 diantaranya variabel assurance dengan nilai signifikan sebesar 0.590 dan variabel empathy yang nilai signifikan sebesar 0.113. penambahan variabel lain dalam menggali kepuasan konsumen atas kualitas layanan sistem informasi pajak kendaraan bermotor.
Pengembangan Sistem Informasi Pada Dinas Sosial Kabupaten Kolaka Guna Menunjang Keberhasilan Pelayanan Sosial Pada Masyarakat Berbasis Web Suharsono Bantun; Jayanti Yusmah Sari; Noorhasanah Z; Syahrul; Dimas Febriyan Priambodo
Info Kripto Vol 16 No 2 (2022)
Publisher : Politeknik Siber dan Sandi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56706/ik.v16i2.46

Abstract

Dinas Sosial Kabupaten Kolaka merupakan lembaga pemerintahan yang mempunyai tugas melaksanakan kewenangan otonomi daerah yang terdiri dari 4 bidang yaitu Bidang Pemberdayaan Sosial, Penanganan Fakir Miskin, Rehabilitasi Sosial, Perlindungan dan Jaminan Sosial. Berdasarkan hasil observasi awal yang dilakukan oleh peneliti ditemukan permasalahan pada bagian pelayanan Data Center yang digunakan masih berbasis dekstop dan offline. Permsalahan yang lain adalah seringnya terjadi kelupaan berkas pada saat ingin melakukan pengurusan bantuan sosial dan sejenisnya karena kurangnya informasi yang didapatkan. Tujuan dari penelitian ini adalah mengembangkan sistem informasi berbasis web untuk menyediakan fitur pendataan pengaduan hasil keluhan masyarakat yang digunakan untuk menghasilkan laporan harian, mingguan dan bulanan. Fasilitas ini juga bisa digunakan sebagai salah satu fasilitas dari admin desa/kecamatan untuk memudahkan masyarakat khususnya masyarakat yang tinggal dipelosok desa yang jarak tinggalnya jauh dari kantor Dinas Sosial Kabupaten Kolaka. Sistem informasi yang dikembang juga untuk menampilkan informasi seputar bantuan sosial dan persyaratan dari setiap bantuan sosial yang ada dan juga melayani pengaduan dari masyarakat. Berdasarkan hasil, analisis dan pembahasan dapat disimpulkan bahwa hasil pengujian menggunakan metode black box testing untuk seluruh skenaro pengujian di peroleh hasil valid artinya sistem yang dibangun terbebas dari error. Kemudian dengan metode User Acceptance Test (UAT) dengan nilai 87,3 % dengan kategori Baik Sekali.
PELATIHAN PEMANFAATAN AUGMENTED REALITY DALAM PEMBELAJARAN DI DAERAH TANPA SIGNAL UNTUK MENDUKUNG PEMBANGUNAN BERKELANJUTAN Suharsono Bantun; Jayanti Yusmah Sari; Muhammad Syaiful; Fathur Rahman Rustan; Noorhasanah Z; Yuwanda Purnamasari Pasrun; Nurfitria Ningsi
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 4 (2023): Volume 4 Nomor 4 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v4i4.19056

Abstract

Pendidikan berkualitas adalah salah satu tujuan penting dalam pembangunan berkelanjutan. Kemajuan ilmu pengetahuan dan teknologi semakin mendorong upaya pembaruan pemanfaatan teknologi dalam pembelajaran. Pada saat ini di SMP Negeri 6 Watubangga metode pembelajaran yang digunakan hanyalah ceramah, dimana guru menjelaskan materi di papan tulis atau siswa hanya membaca buku pelajaran. Kondisi ini menyebabkan siswa mengalami kesulitan dalam mengkonseptualisasikan materi pada beberapa mata pelajaran yang mereka pelajari. Akibatnya, proses pembelajaran dalam kelas tidak mencapai tingkat optimal yang diharapkan. Karena itu, tim pengabdian memutuskan untuk menjalankan Program Pengabdian kepada Masyarakat (PkM) dengan menyelenggarakan kegiatan sosialisasi sambil memberikan dukungan kepada guru dan siswa untuk memanfaatkan teknologi Augmented Reality (AR) dalam menciptakan media pembelajaran yang inovatif. Tujuan utama PkM ini adalah untuk meningkatkan pemahaman guru dan siswa dalam mengaplikasikan teknologi dalam proses pembelajaran. Pengabdian ini dilakukan dengan menggunakan metode sosialisasi dan pendampingan. Program Pengabdian kepada Masyarakat (PKM) ini berhasil mencapai dampak yang menguntungkan dengan meningkatnya pemahaman dan keterampilan para guru dalam memanfaatkan teknologi Augmented Reality (AR) untuk mengajar materi yang memerlukan visualisasi tiga dimensi (3D). Selain itu, pemanfaatan AR juga memberikan kontribusi positif dalam proses pembelajaran, terutama ketika menghadapi tantangan sinyal yang buruk dan konektivitas internet yang terbatas di sekolah.
Pemanfaatan Teknologi Informasi dalam Pemberdayaan Peningkatan Sumber Daya UMKM di Kelurahan Mangolo Kecamatan Latambaga Kabupaten Kolaka Irawati; Sulfikar Sallu; Rabiah Adawiyah; Noorhasanah
Indonesian Journal of Community Services Vol. 1 No. 2 (2022): November
Publisher : CV. Literasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47540/ijcs.v1i2.702

Abstract

Information technology socialization to micro business actors is needed to improve their knowledge in the field of Information Technology and especially to expand their reach marketing and create other business opportunities that are in line with existing businesses. Technology models that socialize and make the training usable to market the products to be offered. Implementation of devotion This community is targeted at Micro or home-based business actors whose business locations are in the region Mango Village, Kolaka Subdistrict, Kolaka Regency. The purpose of this service is that participants in the socialization and training can apply the knowledge gained to increase the marketability of their products outside the current location of the production area so that business competitiveness can be improved. The socialization material provided is how to optimize the use of mobile devices and determine mobile applications and create websites that are in accordance with the products sold so that their products can be marketed at national and international levels.
Co-Authors Arief Budiman Dimas Febriyan Priambodo Fathur Rahman Rustan Gusnawati Gusnawati Irawati Jayanti Yusmah Sari Muhammad Syaiful Muliyadi Muliyadi Muliyadi Muliyadi Nurfitria Ningsi Qammaddin Qammaddin Rabiah Adawiyah Suharsono Bantun Sulfikar Sallu Syahrul Syahrul Yuwanda Purnamasari Pasrun