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All Journal Anterior Jurnal PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Dinamika Governance : Jurnal Ilmu Administrasi Negara Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Pendidikan dan Konseling Pencerah Publik Jurnal Darma Agung Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN) Jurnal Pengabdian kepada Masyarakat
Mita Sari
Ilmu Administrasi Negara, Ilmu Sosial Dan Ilmu Politik, Universitas Muhammadiyah Palangkaraya, Indonesia
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Implementasi Kebijakan Pengisian Jabatan Pimpinan Tinggi Pratama Melalui Seleksi Terbuka Di Lingkungan Pemerintah Kota Palangka Raya Yuririn Richi; Bulkani Bulkani; Mita Sari
Pencerah Publik Vol 7 No 2 (2020): Pencerah Publik
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pencerah.v7i2.1806

Abstract

This research departs from the phenomenons as a new system the policy of implementation of open selection within the palangka raya city government has been responded to by varios civil servant especially in Palangka Raya government environment and civil servants who register as participants does not match the exected amount so that an extention of the registratration period. In this study using a qualitative approach. The research data was obtained from direct observations, interviews and collecting documents and using triangulation of data sources and theory triangulation. Based on the result of research that the policy implementation of primary leader position through open selection in the Palangka Raya city government environment has been going well but not yet optimal. The low interest of civil servant to participate in open selection is because there is an assumption that open selection is only a formality. The constraints faced are the tendency factor, whish is the attitudes and interest of the civil servant who are still lacking and the resource factor, which is inadequate facilitieas so that it entails a large cost for building rent. The aouthor suggest that the city government of Palangka Raya should be able to actively and consistenly as well as maintain commitments so that in the future the implementation of open selection can gain the trust and interest of the sivil servants, continue to improve in the provision and improvements of facilies such as building, meeting rooms, computers and equipment, using the assessor who has been accredited by the state personnel agency and for the competency test stage can take advantage of the results of the talent pool conducted by the state personnel board competency assessment center.
Edukasi Dampak Covid-19 Melalui Komik serta Pembagian Masker dan Sembako bagi Masyarakat Terdampak Covid-19 di Kelurahan Panjehang Kota Palangka Raya Srie Rosmilawati; Mita Sari; Sirojul Rahman; Yustin Yustin; Isti Qomah
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol 6 No 3 (2021): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v6i3.1878

Abstract

Countries in the world face a big challenge in handling the coronavirus outbreak, which is officially identified by WHO as Corona Virus Disease-19 or abbreviated as Covid-19. This pandemic, which started in the city of Wuhan, China, has caused a global shock because, in the last few decades, we have never experienced a viral outbreak with such a rapid and massive rate and transmission rate like this coronavirus, far above its cousins ​​SARS and MERS viruses as well as Ebola, which had been tormented a few years ago, but was quickly resolved. Educational action on the impact of Covid-19 is very much needed to provide understanding to the people of Panjehang Village where the education contains what Covid-19 is, its effects and dangers, and how to prevent the spread of Covid-19 and to continue the distribution of food packages.
Kualitas Pelayanan Ombudsman Perwakilan Kalimantan Selatan dalam Menindaklanjuti Laporan Pengaduan Masyarakat Kota Banjarmasin Beni Akhmad; Mita Sari
Anterior Jurnal Vol 18 No 2 (2019): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (146.428 KB) | DOI: 10.33084/anterior.v18i2.806

Abstract

This research focuses on exposure to the quality of service of the Ombudsman of the Republic of Indonesia Representative of South Kalimantan and various efforts made in following up reports on complaints from the public in Banjarmasin on administrative matters carried out by bureaucrats in public service agencies/organizations that hinder or reduce the fulfillment of excellent service for the people. The research approach used is qualitative. This study uses interview guidelines as a research instrument. Qualitatively, this study found that, based on the Gronroos service quality model, the service of the Ombudsman of the Republic of Indonesia Representative of South Kalimantan in following up public complaints reports in accordance with Law Number 37 of 2008 concerning the Ombudsman of the Republic of Indonesia with reference to Article 24 to Article 38, in following up on complaints from the public, the Ombudsman is impartial and able to be an effective communication facilitator between the organizer and users of public services so that each party can obtain rights and fulfill its obligations. The study found the main factor in the Ombudsman's service constraints in following up the report because of the lack of information and knowledge of the community about formal and material requirements that must be completed when submitting a complaint report. From the results of these studies, researchers recommend increasing information and knowledge about the functions, duties, and authorities of the Ombudsman by conducting socialization activities to the public, students, and public service providers.
Analisis Indeks Kepuasan Pasien Rawat Jalan terhadap Kinerja Pelayanan Puskesmas Menteng di Kota Palangka Raya Tri Lasmaria Sihotang; Mita Sari
Anterior Jurnal Vol 18 No 2 (2019): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (273.361 KB) | DOI: 10.33084/anterior.v18i2.807

Abstract

The purpose of this study was to measure the Index of Patient Satisfaction with Outpatient Installation Services in Menteng City Palangka Raya Health Center. With the Mix Method Method, where the quantitative calculation follows the guidelines of Permenpan Number 25 of 2004, where the indicator is used to see the level of community satisfaction with the elements of service (Permenpan Number 16 of 2014), which includes: 1. Compliance requirements, 2. Service procedures, 3. Timeliness of service, 4. Fairness of costs, 5. Results of service, 6. The ability of officers to provide services, 7. Courtesy and friendliness of officers, 8. Implementation of Service Notices/Service Promises, 9. Follow-up complaints that carried out by the service unit at the Menteng City Palangka Raya Health Center. In this study, the perception of the quality of outpatient installation services in the Menteng City Palangka Raya Health Center was perceived by the user community to be ranged between 62.51-81.25. The IKM values obtained are: on nine service elements = 80. Where the service element which is considered most satisfying by the respondent is Implementing Behavior or the attitude of the officer in providing service (NRR 3.47), Service Requirements (NRR 3.36), Service Notification NRR 3.31) and Cost/Tariff (NRR 3.27) whereas those that are considered unsatisfactory but still categorized as Good are elements of Service Time and Service Procedure (NRR 2.85 and 3.10). For this reason, efforts need to be made to improve the acceleration of service time and ease of community procedures in outpatient services.
Kepemimpinan Kepala Desa dalam Pembangunan Bidang Infrastruktur di Desa Pantai Kecamatan Kapuas Barat Fitriani Fitriani; Mita Sari; Putri Irianti Sintaman
Anterior Jurnal Vol 19 No 1 (2019): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (373.566 KB) | DOI: 10.33084/anterior.v19i1.1171

Abstract

The village chief as the leader who is directly elected by the villagers and it is believed and also claimed to have good leadership for the development of rural infrastructure as well as to invite the community to participate in the advancement of the village. An organization will succeed or fail is determined by the leadership. This study raises the issue: (1) How is the leadership of the village chief in the construction of infrastructure in the coastal village? (2) What are the factors that affect the leadership of the village chief in the construction of infrastructure in the coastal village? The method used is a qualitative research method with a descriptive approach. The data used is primary data (observations and interviews) and secondary data (literature). The primary data sources are direct observation, interviews and recording the data in the seaside village office. Then, it is analyzed with related theories. The conclusion of this research was the leadership of the village chief in developing of infrastructure field in Pantai village, west Kapuas subdistrict, Kapuas district. It is known by the head chief’s way to.
Analisa Dan Audit Tata Kelola Teknologi Informasi Dengan Cobit 5 Framework P.O.07 Pada Biro Administrasi Umum Universitas Muhammadiyah Palangkaraya Ika Safitri Windiarti; Fitriani Fitriani; Mita Sari; Agung Prabowo
Anterior Jurnal Vol 19 No 1 (2019): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (673.143 KB) | DOI: 10.33084/anterior.v19i1.1201

Abstract

Information technology governance is an integrated part of organizational management that includes leadership, organizational structure and processes that ensure that information technology is utilized as optimal as possible. An institution similar to UMP, especially in the BAU section, it is time to be managed on an IT-based basis in view of the complexity of the work and for the efficiency and effectiveness of the work of employees working at BAU UMP. The purpose of this study is to determine the condition of IT governance in the UMP BAU for now and analyze IT needs for the next 5-10 years by applying the COBIT 5 Framework method. Based on respondent data, for the next 5-10 years, BAU UM Palangkaraya requires at least 6 staff with educational background in IT or Computer Science for each section of 1 staff member. For further research is to work on subdomains PO.08 and PO 09.
Pesan Pencegahan COVID-19 di Facebook Muhammadiyah Kalimantan Tengah Untuk Mencegah Informasi Palsu Laksminarti Laksminarti; Mita Sari; Karyanti Karyanti
Anterior Jurnal Vol 21 No 1 (2021): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/anterior.v21i1.2767

Abstract

Penelitian ini bertujuan untuk memahami peran Muhammadiyah untuk mencegah informasi palsu melalui pesan di media sosial facebook tentang pencegahan COVID-19. Rumusan masalah yang diajukan, bagaimana narasi dan kode untuk mencegah informasi palsu yang diterapkan oleh Muhammadiyah melalui pesan pencegahan COVID-19 di media sosial facebook? Penelitian ini menggunakan metode kualitatif dengan analisis semiotik Roland Barthes. Pesan yang di analisis melalui media sosial facebook berupa maklumat, pernyataan dan edaran, himbauan dan rekomendasi. Hasil penelitian menunjukan bahwa Muhammadiyah Kalimantan Tengah telah melakukan pencegahan informasi palsu melalui pesan pencegahan COVID-19 di Media sosial facebook. Melalui maklumat, pernyataan dan edaran, himbauan dan rekomendasi Muhammadiyah Kalimantan Tengah telah mencegah informasi palsu yang beredar di masyarakat yang menyatakan bahwa COVID-19 itu tidak nyata, tidak perlu menjaga jarak atau menggunakan masker, dan mengenai vaksin COVID-19 tidak halal dan dapat menyebabkan kematian.
Strategi Dinas Perindustrian Dan Perdagangan Kota Palangka Raya Dalam Meningkatkan Pengelolaan Pasar Tradisional Kahayan Mita Sari; Ismawati Ismawati
Anterior Jurnal Vol 21 No 1 (2021): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/anterior.v21i1.2854

Abstract

Di Kota Palangka Raya sekarang ini terjadi fenomena menjamurnya pasar modern ditengah – tengah keberadaan pasar tradisional hal ini menimbulkan banyaknya persepsi di masyarakat yang beragam. Tujuan penelitian ini untuk mengetahui strategi dinas perindustrian dan perdagangan kota palangka raya dalam meningkatkan pengelolaan pasar tradisional Kahayan. Berdasarkan hasil penelitian, Strategi Pemerintah Daerah dalam Pengelolaan Pasar Tradisional sudah berjalan cukup baik. Pemerintah Kota sendiri senantiasa memberikan anggaran untuk pengelolaan pasar. Pada masa Covid-19 seperti saat ini Pemerintah Kota juga menerapkan layanan berbelanja online dan pesan antar guna menjauhi penyebaran Covid-19. Saran yang dapat diberikan dalam penelitian ini adalah 1) Diharapkan bagi Pemerintah Kota yang bertugas dalam pengelolaan pasar selalu melakukan pengawasan terhadap Pasar Tradisional Kahayan. 2) Diharapkan bagi Dinas Perindustrian Dan Perdagangan Kota Palangka Raya selalu mengadakan sosialisasi terhadap pedagang agar para pedagang memenuhi segala bentuk tata tertib demi kenyaman bersama. 3) Bagi masyarakat pedagang yang menggunakan lahan atau toko/ kios/ lapak diharapkan selalu mentaati peraturan yang di keluarkan oleh Pemerintah Kota.
Kualitas Pelayanan Khusus Perempuan dan Anak Yang Berhadapan Dengan Hukum Di Subdit IV Renakta Ditreskrimum Polda Kalteng Provinsi Kalimantan Tengah Tahun 2020 Milka Milka; Maya Maya; Mita Sari
Anterior Jurnal Vol 21 No 1 (2021): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/anterior.v21i1.2860

Abstract

Penelitian ini bertujuan untuk menganalisis kualitas pelayanan perempuan dan anak yang berhadapan dengan hukum di Subdit IV Renakta Ditreskrimum Polda Kalteng. Peneliti menggunakan desain penelitian deskritif kualitatif yang bertujuan untuk menggambarkan kualitas pelayanan. Informan penelitian ini pelapor, korban dan petugas di Subdit IV/Renakta Ditreskrimum Polda Kalteng. Penelitian ini dilakukan di Subdit IV Renakta Ditreskrimum Polda Kalteng dengan tehnik pengumpulan data melalui wawancara terstruktur, observasi dan dokumentasi. Hasil penelitian kualitas pelayanan di ruang pelayanan khusus perempuan dan anak yang berhadapan dengan hukum di Subdit IV Renakta Ditrekrimum Polda Kalteng belum optimal dari segi inovasi keterbukaan informasi eksternal seperti instagram maupun facebook dan jangka waktu penyelesaian perkara yang cukup lama. Adapun faktor penghambat dari kualitas pelayanan ruang pelayanan khusus perempuan dan anak yang berhadapan dengan hukum di Subdit IV Renakta Ditrekrimum Polda Kalteng adalah: 1) keterbukaan informasi eksternal, 2) jangka waktu penyelesaian perkara. Saran penelitian, perlunya Subdit IV Renakta Ditreskrimum Polda Kalteng melakukan inovasi terkait dengan keterbukaan informasi publik dalam pembuatan laporan dan akses perkembangan perkara untuk mempermudah masyarakat mendapatkan informasi terkait laporan yang telah dibuat dan penyampaian kepada masyarakat terkait jangka waktu penyelesain perkara hingga selesai.
Kinerja Pegawai Dalam Meningkatkan Pelayanan Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Palangka Raya Mita Sari; Dessy Kumalasari
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol 6 No 1 (2020): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (177.285 KB) | DOI: 10.33084/restorica.v6i1.1375

Abstract

Quality of performance is one of the problems that is not far from the service. For the Service society is the thing that happens and is obtained almost every day. Good service greatly affects the quality of performance of an employee in an organization. As we know the performance of employees at the Office of Investment and integrated service one door of the city of Palangkaraya still less because of its employees lack of human resources so in terms of service is not maximized. The purpose of this research is to know how employees are performing in improving the office of Investment and Integrated services at one door of Palangkaraya city. The research method used is qualitative, this study uses the theory of Fuad Mas'ud which contains quality, quantity, timeliness, effectiveness, and kemitmen work. The data collection techniques in this study are observations, interviews, documentation. The results of the research can be concluded that the performance of employees in improving the service at DPM-PTSP Palangkaraya city is still not optimal, seen from five indicators namely quality, quantity, timeliness, effectiveness, and work commitments. Obstacle factors that can mengahmbat the way of service, among others, human resources or employees who are less particularly in the field of service that is evidenced by employees lacking control of the field of service and the delay of time given in carrying out its duties are not appropriate. In addition to the inhibitory factor there are also supporting factors that are encouraging and mutually encouraging each other and carrying out their duties to share because the ability of human resources can help each other in carrying out their duties and to cover the lack of unfinished work and try to provide the best service.
Co-Authors Agung Prabowo Annisa Rizki Ananda Beni Akhmad Beni Akhmad Bulkani Bulkani Dessy Kumalasari Fitriani Fitriani Fitriani Fitriani Fitriani Ika Safitri Windiarti Imam Qalyubi Irma Suryani Ismawati Ismawati Isti Qomah Karyanti Karyanti Kumalasari, Desy Laksminarti Laksminarti Lisnawati Lisnawati Maya Maya Milka Misrita Misrita Novi Susanti Putri Irianti Sintaman Putri Irianti Sintaman Sirojul Rahman Srie Rosmila Wati Srie Rosmilawati Srie Rosmilawati Tri Lasmaria Sihotang Yetrie Ludang Yuririn Richi Yustin Yustin