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Journal : Jurnal Kesehatan Prima

Relationship Between Hospital Image With Patient Loyalty In Hospitalized Patients Thalia Elita Gunawan; Putri Permatasari; Marina Ery Setiawati; Dyah Utari
Jurnal Kesehatan Prima Vol 14, No 1 (2020): FEBRUARY
Publisher : poltekkes kemenkes mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (675.845 KB) | DOI: 10.32807/jkp.v14i1.271

Abstract

This research was conducted at Hospital X from May to June 2019, which aims to determine the relationship between hospital image and patient loyalty with the hospital image variables studied were Corporate Identity, Physical Environment, Contact Personnel, and Service Offering. This research uses a quantitative analytic research design with a cross-sectional approach. The population in this study was inpatients at Hospital X in May 2019. The sample in this study was 99 respondents, and the sampling technique was purposive sampling. For data analysis, this study uses the chi-square test. The results of this study are there is a relationship between Corporate Identity (company identity) with patient loyalty (p = 0.008), Contact Personnel (service provider) with patient loyalty (p = 0.019), and Service Offering (services provided) with patient loyalty ( p = 0.005). There was no relationship between Physical Environment (patient's physical environment) and patient loyalty (p = 0.710).
Predisposing and Enabling Factors Relationship with Successful Treatment of Pulmonary Tuberculosis (TB) Rafiah Maharani Pulungan; Putri Permatasari
Jurnal Kesehatan Prima Vol 15, No 1 (2021): FEBRUARY
Publisher : poltekkes kemenkes mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32807/jkp.v15i1.634

Abstract

The increase in pulmonary TB cases is related to the success of treatment. Rough treatment will lead to multi-drug resistant TB (MDR TB). The purpose of this study was to analyze the relationship of Predisposing, and enabling factors with the successful treatment of pulmonary TB in the Cikulur Community Health Center, Lebak Regency. This study used a Case-control research design. The sampling technique was purposive sampling, and a sample size of 82 people. The independent variables were predisposing factors (age, gender, education level, employment status, motivation, knowledge and attitudes), enabling factors (medication adherence, drug side effects, and access to health facilities). The dependent variable was the success of TB treatment. Data analysis using Chi-Square test and multiple logistic regression. The results showed that a person with pulmonary TB with non-working status, adherence to treatment, and access to health facilities was 5.002 times easy to succeed in TB treatment. The factors most related to the success of treatment were occupational status, medication adherence and access to health facilities. It is suggested that health services need to increase the accessibility of TB patients in the fulfillment of treatment so that patients can improve their success in recovery in therapy. Also, sufferers take medication regularly and according to the recommendations for success of treatment