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Optimalisasi Pelayanan Pembuatan Surat Keterangan Catatan Kepolisian (SKCK) Polda Jawa Barat Dinia Anis Setiani; Arda Novrizal Haq; Rizky Ilhami
Jurnal Kewarganegaraan Vol 6 No 4 (2022): Desember 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (390.568 KB) | DOI: 10.31316/jk.v6i4.4253

Abstract

Abstrak Penyelenggara pelayanan publik dituntut untuk memberikan kualitas pelayanan yang baik, tidak rumit dan tidak berbelit-belit. Salah satu penyelenggara pelayanan publik yang berupaya untuk meningkatkan kualitas pelayanan adalah Polda Jawa Barat. Upaya meningkatkan kualitas pelayanan oleh Polda Jabar dilakukan dengan menyelenggarakan pelayanan Surat Keterangan Catatan Kepolisian (SKCK) melalui Kantor Pelayanan Masyarakat Satuan intelijen dan keamanan. Tujuan penelitian ini untuk mengetahui dan mendeskripsikan secara jelas tentang kualitas pelayanan pembuatan SKCK di Kantor Pelayanan Masyarakat Satuan Intelijen dan Keamanan Polda Jabar. Penelitian ini merupakan penelitian deskriptif dengan pendekatan kuantitatif. Pengambilan sumber data dalam penelitian ini menggunakan teknik penyebaran angket terhadap purposive sampling. Adapun fokus penelitian ini yaitu kualitas pelayanan SKCK di Kantor Pelayanan Masyarakat Satuan intelijen dan keamananPolda Jabar. Indikator yang digunakan adalah dimensi-dimensi kualitas pelayanan Zeithaml, Parasuraman & Berry (2011). Hasil penelitian ini menunjukan pemohon dominan merasa sangat puas dengan pelayanan yang diberikan dalam pembuatan SKCK namun masih ada beberapa hal yang dapat diperbaiki diantaranya pemberian kepastian waktu pelayanan, pemanfaatan fasilitas yang sudah sangat memadai, perbaikan strategi sosialisasi kepada masyarakat, dan peleburan pelayanan perekaman sidik jari agar lebih efisien, Kata Kunci: Pelayanan Publik, Kualitas Pelayanan, Optimalisasi, SKCK
The Implementation of Human Resource Development Program in Supporting Tourism in Parigi District Pangandaran Regency Fitrichia Zhafira Agustiandini; Rizky Ilhami
Jurnal Mantik Vol. 6 No. 3 (2022): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v6i3.3057

Abstract

This study aims to determine implementation to increase the capacity of human resources in supporting tourism in Parigi District, Pangandaran Regency.The research method used is qualitative. Data collection techniques used are interviews, observation and documentation. The results of this study illustrate that in supporting tourism in Parigi District, Pangandaran Regency, there are still several obstacles. One of them is that the available human resources have limited capabilities, so that the expected goals have not been fully achieved. However, from the aspect of communication, disposition, and bureaucratic structure, it has been going well
The Role of Leadership in the Development of Public Organizations Eden Komarudin Soeardi; Rizky Ilhami; Willya Achmad
Journal of Governance Volume 7 Issue 4: (2022)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v7i4.17903

Abstract

An organization's success is directly proportional to the quality of its leadership. When it comes to adapting to new circumstances and staying on top of advancements in an organization, particularly one that deals with the public or is run by the government, the position of leader is essential. Leaders in a company play an essential role in attempts to improve the quality of service, beginning with management, expanding the resources of the apparatus that delivers services, and utilizing technology. These are the three pillars of the improvement process. The purpose of this research is to investigate the role that leadership plays in the evolution of public organizations. This investigation takes a qualitative approach and makes use of descriptive research tools. According to the findings of the study, a leader is more likely to be successful in developing a public organization if he or she is able to motivate subordinates, is competent in both skills and emotions, and upholds the professional ethics that guide the leader's profession.
POLICY FORMULATION FOR VILLAGE REGULATION PLAN REGARDING DIGITAL SERVICES IN CIJULANG VILLAGE PANGANDARAN REGENCY Dinia Anis Setiani; Rizky Ilhami
Jurnal Ekonomi Vol. 12 No. 01 (2023): Jurnal Ekonomi, 2023 Periode Januari - Maret
Publisher : SEAN Institute

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Abstract

Plan regarding Digital Services in Cijulang Village, Pangandaran Regency and describe the formulation of policies that will be taken and determined to become legal policy. In this study, the authors examine the Policy Formulation of Village Regulation Plans Regarding Digital Services in Cijulang Village, Pangandaran Regency using the dimensions of problem formulation, policy agenda, selection of alternative policy problem formulations and stages of policy establishment. This study used a qualitative method with a descriptive approach. The data obtained in this study were sourced from observation, interviews and documentation and selected 2 (two) informants as people who were believed to be able to provide the correct data and information, including; Head of Cijulang Village and the Head of General Affairs for Cijulang Village. Based on the research results that the author has obtained, the Policy Formulation of the Village Regulation Plan Regarding Digital Services in Cijulang Village, Pangandaran Regency, has not gone well because the policy of the planned village regulations regarding digital services has not yet been discussed in depth and has not even made regulations regarding this matter. For this reason, the government of Cijulang Village will take these policy steps as soon as possible and include them in the Village Government Work Plan because currently, Cijulang Village is still carrying out various non-digital services.
BEST PRACTICE: DIGITALIZATION, PUBLIC SERVICE AND COMMUNITY SATISFACTION AT SAMSAT BANTEN Mohammad Hasbyel Fahmi; Rizky Ilhami
Jurnal Ekonomi Vol. 12 No. 3 (2023): Jurnal Ekonomi, 2023, September
Publisher : SEAN Institute

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Abstract

Digitalization has become an integral part of the public service system, particularly in the realm of motor vehicle tax services. This process necessitates a comprehensive understanding of taxpayers' attitudes and responses towards utilizing the digital tax payment system. The objective of this research is to analyze the best practices in the integrated public service of Samsat in Banten. The research methodology employed is qualitative, utilizing a purposive sample comprising individuals from the community who have utilized the public service both online and offline. Data collection techniques include interviews, observational studies, and documentation, with the researcher serving as the primary instrument for data gathering. The data analysis involves interactive interpretation. The research findings indicate that the successful implementation of a digital service system necessitates continuous support, including a thorough comprehension of the public's attitudes and behaviors in their interaction with digital services. Digitalization significantly enhances the quality of Samsat's public services in Banten. Conversely, the system must be reinforced by a socialized policy framework that motivates taxpayers. A deeper understanding of digital governance systems in tax payments would be more effective with the support of an understanding of the existing technology cohort within society.
Collaborative Governance in Flood Management in Sumedang Regency Rizky Ilhami; Willya Achmad
Journal of Governance Volume 8 Issue 3: (2023)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v8i3.21057

Abstract

This study aims to examine the implementation of collaborative governance in flood control in Sumedang Regency. The research method used is a case study with data collection techniques through interviews, observation, and documentation. The research respondents consisted of representatives from local government, communities, and the private sector involved in flood management in Sawahdadap Village and Cisurupan Seda, Cimanggung District, Sumedang District. The results of the study show that collaborative governance has been implemented in flood management in Sumedang Regency through aspects of the collaborative governance dimension, which include initial conditions, institutional design, facilitative leadership, and collaborative processes. However, there are several obstacles to its implementation, such as differences in perceptions, uneven accountability and responsibility, and limited financial and human resources. Therefore, there is a need for more systematic and integrated efforts to increase collaboration between related sectors and the community in handling floods in Sumedang Regency.
THE ROLE OF ACTOR NETWORKS IN REFORESTATION POLICY IN INDONESIA Rizky Ilhami
Fox Justi : Jurnal Ilmu Hukum Vol. 14 No. 01 (2023): Fox justi : Jurnal Ilmu Hukum, July 2023
Publisher : SEAN Institute

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Abstract

Various approaches have been taken to explain the reforestation phenomenon that is occurring. The actor network dynamics perspective is a useful approach for mapping the power of actors who are networked in different spaces of power, in order to strengthen reforestation and even forest and environmental management at large. This research uses a qualitative approach with descriptive methods. The research results show that the role of actor networks in reforestation policy in Indonesia is very crucial. Coordination between the central government, regional governments and various related parties is fundamental in aligning policies with local conditions. In addition, providing adequate resources, such as funding, technology and workforce, as well as regular monitoring and evaluation, helps ensure the smooth implementation of reforestation programs. Thus, collaboration between various actors is expected to make a significant contribution to efforts to preserve the environment and improve the welfare of society in Indonesia.
THE INFLUENCE OF VILLAGE FUND ALLOCATION POLICIES ON INFRASTRUCTURE DEVELOPMENT IN VILLAGES Rizky Ilhami
Jurnal Ekonomi Vol. 11 No. 03 (2022): Jurnal Ekonomi, 2022 Periode Desember
Publisher : SEAN Institute

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Abstract

The objective of this study is to assess the impact of village fund allocation policies on infrastructure development in the village. This research was conducted by collecting data from respondents consisting of representatives from the village administration, community institutions, and communities involved in the development of village infrastructure. In the Manyeti village of Dawuan District, Subang Province. Utilizing a questionnaire, the procedure used is qualitative and collects data. To determine the impact of village fund allocation policy variables on village infrastructure development, a straightforward linear regression technique was utilized to analyze the data. The findings of the study indicate that village fund allocation policies have a substantial impact on infrastructure development in villages. It was discovered that infrastructure development in a village improved proportionally to the amount of funds allocated for infrastructure development. This research is anticipated to aid in the development of more effective and efficient village fund allocation policies for infrastructure development. In addition, the findings of this study can serve as a foundation for future research on infrastructure development in rural communities.
ANALYSIS OF ACTOR INVOLVEMENT IN EDUCATION POLICY NETWORKS Rizky Ilhami
Jurnal Ekonomi Vol. 12 No. 02 (2023): Jurnal Ekonomi, Perode April - Juni 2023
Publisher : SEAN Institute

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Abstract

This research aims to analyze the involvement of various actors in a complex education policy network. The main focus of this research is to understand the dynamics of interaction between the actors involved in the process of formulating, implementing and evaluating education policies. This research uses a qualitative approach with descriptive methods. In this research, the focus is given to the role and involvement of various actors in the education policy formulation process in Indonesia. These actors include legislators, executives, administrators, political parties, interest groups, community organizations, universities, and individual figures. In the policy formulation process, they play a significant role in determining policy direction and implementation. Factors such as political, economic, social, cultural, as well as technology and globalization also influence their involvement. This study highlights the importance of collaboration between actors and inclusive strategies to create effective and sustainable education policies, which are able to have a positive impact on society and the education system as a whole.
POLICY NETWORK MANAGEMENT IN TOURISM SECTOR POLICY Rizky Ilhami
Jurnal Multidisiplin Sahombu Vol. 3 No. 02 (2023): Jurnal Multidisiplin Sahombu (Inpres)
Publisher : Sean Institute

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Abstract

As one of the sectors that is important for a country's economic growth, tourism requires a strong and well-coordinated policy framework to ensure sustainable growth and sustainable development. This research discusses the importance of policy network management in developing and implementing effective policies in the tourism sector. This research uses a qualitative approach with descriptive methods. The results of this research show that policy networks management has a crucial role in managing the complex tourism sector. By considering the complexity and dynamics involving multiple stakeholders, this research highlights the importance of effective management to resolve conflict, facilitate coordination, build trust, and increase active participation. By implementing an inclusive and collaborative approach, policy networks management can create a conducive environment for sustainable tourism development, provide a satisfying tourist experience, and provide a significant positive impact on local communities and the environment. Thus, this conclusion provides important insights for practitioners and policy makers in managing the tourism sector holistically and sustainably.