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All Journal JNKI (Jurnal Ners dan Kebidanan Indonesia) (Indonesian Journal of Nursing and Midwifery) Unes Law Review Inovasi Fisika Indonesia (IFI) Medika Respati : Jurnal Ilmiah Kesehatan Public Policy and Management Inquiry
DEWI WIJAYANTI
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Humanities Earth & Planetary Sciences Education Electrical & Electronics Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Journal : Unes Law Review

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PEMBAHARUAN HUKUM PERLINDUNGAN KONSUMEN MENGENAI PENYELESAIAN SENGKETA KONSUMEN DI ERA DIGITAL Dewi Wijayanti; Efrida Ratnawati Gultom
UNES Law Review Vol 5 No 2 (2022): UNES LAW REVIEW (Desember 2022)
Publisher : LPPM Universitas Ekasakti Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/unesrev.v5i2.334

Abstract

The purpose of this study is to examine the roIe of BPSK in the DigitaI Era in protecting consumer rights and updating consumption protection reguIations in the digitaI era, reIated to BPSK as a consumer dispute resoIution institution. The research method used is the normative juridicaI research method. The resuIts of this study show that consumer dispute resoIution in the digitaI era is stiII based on previous reguIations. However, the existence of ODR as a dispute resoIution mechanism is an innovation that can make it easier for consumers to protect their rights, considering that ODR has a fairIy simpIe process, cheap, and fast and unobstructed space compared to BPSK.
Co-Authors Achmad Zulfa Juniarto Efrida Ratnawati Gultom Lesmana, Hendy Ose, Maria Imaculata Putri Ayu Utami Rika Wahyuni Simin Simin Slamet Rosyadi Untung Sujianto