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All Journal Jurnal Manajemen dan Agribisnis Media Ekonomi dan Manajemen International Journal of Artificial Intelligence Research JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK MENDIDIK: Jurnal Kajian Pendidikan dan Pengajaran Kontigensi: Jurnal Ilmiah Manajemen
Iyus Rustandi
Universitas Pasundan
Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Social Sciences Transportation

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The Effect of Product Development and Product Quality on Consumer Satisfaction at PT. Langgeng Perkasa in Cikarang Iyus Rustandi
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 2 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i2.192

Abstract

This study aims to determine the effect of product development and product quality on consumer satisfaction at PT. Langgeng Perkasa in Cikarang. The method used is explanatory research with analytical techniques using statistical analysis with regression, correlation, determination and hypothesis testing. The result of this research is that product development has a significant effect on customer satisfaction by 45.2%, hypothesis testing is obtained t count > t table or (8.809 > 1.986). Product quality significantly affects consumer satisfaction by 41.4%; hypothesis testing is obtained t count > t table or (8,153 > 1,986). Product development and product quality simultaneously significantly affect consumer satisfaction with the regression equation Y = 10.689 + 0.393X1 + 0.345X2. The contribution of influence is 52.1%.
Pengaruh Kepemimpinan Kepala Sekolah dan Motivasi Terhadap Kinerja Guru dan Implikasinya Pada Prestasi Lulusan Iyus Rustandi
MENDIDIK: Jurnal Kajian Pendidikan dan Pengajaran Vol 5 No 1 (2019)
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (360.351 KB) | DOI: 10.30653/003.201951.67

Abstract

The purpose of this research is to get empirical evidence about the influence of principal’s leadership and teacher’s motivation toward teacher’s performance and the achievement of graduates in Hospitality Major of Vocational High School At Kabupatan Bandung. The result are expected to contribute in the development of management science specially in education management. For identical schools and practitioners, the result of this study are expected to provide useful information about the importance in order to improve the achievement of graduates.This research was conducted in Hospitality Major of Vocational High School At Kabupatan Bandung. The research method uses survey method with quantitative research approach. On the other hand, type of this research is descriptive and verificative. To test the hypothesis of the study, we used statistical methods of path analysis.According to the test result we found significant influence between principal’s leadership against teacher’s performance with total effect of 9,90 %, a significant influence between teacher’s motivation against the performance of teacher with percentage of 50,53%, significant influence between proncipal leadership and teacher’s motivation against the performance of teachers with percentage of 60,43 %, the performance of teachers giving contribution to the achievement of graduates trhough the teacher’s performance with a total effect of 68,89 %.
Did Job Satisfaction and Organizational Commitment Reinforce Hospital Employees Organizational Citizenship Behaviour During Covid-19 Pandemic? Iyus Rustandi; Abdul Rosid; Deswara Deswara; Dini Riani
International Journal of Artificial Intelligence Research Vol 6, No 1.1 (2022)
Publisher : International Journal of Artificial Intelligence Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (251.942 KB) | DOI: 10.29099/ijair.v6i1.334

Abstract

The purpose of this study was to analyze the relationship between the variable Job Satisfaction and Organizational Citizenship Behavior and to analyze the relationship between the variables Organizational Commitment and Organizational Citizenship Behavior among hospital employees; during the covid-19 pandemic. This study uses a quantitative survey method, the respondents of this study were 350 hospital employees in Jakarta who were selected by simple random sampling method. Data analysis used Structural Equation Modeling (SEM) with SmartPLS 3.0 software as a tool. The data of this research was obtained by distributing online questionnaires which were distributed through social media. The conclusion of this study is that job satisfaction partially has a positive and significant effect on Organizational Citizenship Behavior, organizational commitment has a positive and significant effect on Organizational Citizenship Behavior.
ENTREPRENEURSHIP SPIRIT IN THE DIGITAL ERA : HOW THE ROLE OF ATTITUDES, EDUCATION AND ENVIRONMENT Heri Erlangga; Iyus Rustandi; yusuf arifin; Farid Riadi; Ida Hindarsah
Jurnal Manajemen Industri dan Logistik Vol 5, No 2 (2021): page 75 - 217
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v5i2.1162

Abstract

This research was conducted with the aim of knowing the effect of attitude on interest in entrepreneurship, influence of education on interest in entrepreneurship, influence of environment on interest in entrepreneurship. The population of this research is students of a private university in Banten. Data were collected by simple random sampling of 230 students, data obtained by distributing online questionnaires, data analysis using Structural Equation Modeling SmartPLS 3.0 analysis. Stages of testing the quality of data from the use of research instruments are evaluated using validity and reliability tests and hypothesis testing. Interest in entrepreneurship has a positive value, meaning that the educational variable has a positive influence on interest in entrepreneurship. Based on the conclusions above, some suggestions that can be given are: It is necessary to conduct entrepreneurship training in order to increase the growth of the entrepreneurial spirit. There is a need for special guidance for people who already have a business or who are just about to set up a business, both from the relevant agencies and universities.
The Impacts of Supply Chain Ambidexterity and Resource Flexibility on Supply Chain Resilience in Manufacturing SMES in Bandung, Indonesia Maun Jamaludin; Yuyun Yuniarti; Iyus Rustandi; Imas Sumiati; Alif Oktavian
Jurnal Manajemen & Agribisnis Vol. 20 No. 2 (2023): JMA Vol. 20 No. 2, July 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jma.20.2.330

Abstract

The supply chain, which is an important part of business and production operations, can help manufacturing SMEs increase their competitiveness and strengthen their position in the market. The purpose of this study is to analyze the effect of extraordinary agility and resource flexibility on supply chain resilience. The research method used is a quantitative approach with the analysis technique Partial Least Square-Structural Equation Modeling (PLS-SEM). The number of samples used in this study was 194 respondents, chosen through a simple random sampling technique. The results show that resource flexibility has a positive effect on supply chain agility and streamlining. Supply chain agility also has a positive and significant impact on supply chain resilience, while lean supply chain cannot mediate this relationship. Finally, an agile supply chain also mediates the relationship between resource flexibility and supply chain resilience. The results of this study can be used as a reference for manufacturing SMEs in developing effective supply chain management strategies to increase their supply chain resilience. Keywords: agile supply chain, lean supply chain, resource flexibility, supply chain ambidexterity, supply chain resilience
Electronic Customer Relationship Management Systems in E-Commerce Platforms: Exploring the Antecedents of Technology Acceptance and Customer Satisfaction Iyus Rustandi; Ida Hindarsah; Maun Jamaludin
Media Ekonomi dan Manajemen Vol 39, No 1 (2024): January 2024
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mem.v39i1.3771

Abstract

This paper undertakes a comprehensive analysis of the cutting-edge maneuvers in Electronic Customer Relationship Management e-CRM in an e-commerce context, encompassing four significant categories: e-CRM, cost, technology acceptance, and customer satisfaction. It also evaluates the construct developments in these four categories. To assess the effectiveness and accuracy of the measurement model, the method of Structural Equation Modeling was utilized. Gathered data from 167 e-commerce sellers in Bandung, the results showed that e-CRM performance relied heavily on the ability of infrastructure, ease of use, and e-learning systems. The development and integration of these factors led to a positive effect on the effectiveness of the e-CRM. In addition, the findings underscored that customer expenses had a favorable influence on customer relationship performance. Consequently, this relationship performance led to an enhancement in the overall effectiveness of the e-CRM in e-commerce. A managerial implication for each category is also provided, along with suggestions for future research and directions.
Co-Authors Abdul Rosid Alif Oktavian Deswara Deswara Dini Riani Erlangga, Heri Farid Riadi Hindarsah, Ida Ida Hindarsah Imas Sumiati . Jamaludin, Maun Maun Jamaludin Yusuf Arifin Yuyun Yuniarti