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All Journal Sebatik JPPI (Jurnal Penelitian Pendidikan Indonesia) Dinasti International Journal of Management Science Community Development Journal: Jurnal Pengabdian Masyarakat UTAMAX : Journal of Ultimate Research and Trends in Education UPI YPTK Journal of Business and Economics Jurnal Ipteks Terapan : research of applied science and education Jurnal Manajemen dan Pemasaran Jasa Jurnal Penelitian Pendidikan Indonesia
Muhammad Ridwan
Universitas Putra Indonesia YPTK Padang
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Journal : Jurnal Manajemen dan Pemasaran Jasa

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Perceived organizational support as key success factor to improve employee performance besides organization commitment and organizational citizenship behavior Muhammad Ridwan; Tiara Puspa
Jurnal Manajemen dan Pemasaran Jasa Vol. 15 No. 2 (2022): September
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis

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Abstract

This research aims to investigate and demonstrate the impact of perceived organizational support and organizational commitment on organizational citizenship behavior and the performance of university lecturers. The object of research is a lecturer who serves at a private university located in West Sumatra. The effects and implications that were analyzed and proven in this study were carried out partly or jointly. The descriptive and verification approach was employed with a sample of 320 respondents, and the data analysis method was the SEM (Structural Equation Modeling) method utilizing the Lisrel Program. According to the study's findings, perceived organizational support and organizational commitment have a positive and significant effect on organizational citizenship behavior. It was discovered that perceived organizational support, organizational commitment, and organizational citizenship behavior have a positive and significant impact on lecturer performance. This study concluded and indicated that it is required to incorporate perceived organizational support that benefits employees, organizational commitment, and organizational citizenship behavior to increase employee performance. Further research suggested the influence and impact of other variables not only from the individual perception but also from the level of team and organization.
Co-Authors Ai Elis Karlinda Dewi Eka Putri Dewi Eka Putri Eka Praja Wiyata Mandala Erdisna Hadi Syahputra Hanna Pratiwi Hasmaynelis Fitri Joko Purwanto Mondra Neldi Neni Sri Wahyuni Nengsi Neni Sri Wayuni Ningsih Ramdani Bayu Putra Rio Andhika Putra Rio Andika Robby Darma Robino Indan Sitti Rizki Mulyani Sitti Rizky Mulyani Tiara Puspa Vicky Brama Kumbara Yulanda Putri Yusvi Diana