Aping Firman Juliansyah
Universitas Padjadjaran

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PEMANFAATAN TEKNOLOGI 4.0 UNTUK MENUNJANG PELAYANAN WISATA OLEH USAHA KECIL MENENGAH PARIWISATA; STUDI KASUS PADA ZIGRA WISATA Aping Firman Juliansyah; Awaludin Nugraha
MEDIA BINA ILMIAH Vol 14, No 7: Februari 2020
Publisher : BINA PATRIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (472.417 KB) | DOI: 10.33758/mbi.v14i7.453

Abstract

Information technology has been bringing human being into an era called 4.0 technology enabling human life revolution in their various aspects. Tourism is not steril either from it’s influence. Utilization of this technology is so massive, broad, and diverse. Many big corporates has been applying this technology as one of very prominent parts. This has been followed by small and medium entreprises (SMEs). Zigra Wisata is an SME in tour and travel service. Since established from 2010, it has been handling various tourism activities in many cities and countries and servicing many tourists from various age, profession, social status, race and country. Author wants to research utilization of  this technology by Zigra Wisata on it’s operation and service. This research uses qualitative methode by using observation techniques, interview, litterature study. Author concludes that Zigra Wisata as an SME in travel agent industry has been taking advantages of 4.0 technology on the operation and service. Those utilization has been becoming very important and inevitable thing in it’s business. 
Global Muslim Response to Bandung Halal Tourism Branding Aping Firman Juliansyah; Agustina Eka Putri; M. Liga Suryadana; Cipta Endyana; Akhmad Kusuma Wardhana
International Journal of Applied Sciences in Tourism and Events Vol. 5 No. 2 (2021): December 2021
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (332.529 KB) | DOI: 10.31940/ijaste.v5i2.197-206

Abstract

The city of Bandung has great potential for halal tourism. In addition to the carrying capacity of natural and human resources, Bandung has been designated by the Indonesian. However, policy makers still have not carried out special branding for halal tourism for the city of Bandung. This study has a purpose to observe the importance of branding for halal tourism in Bandung. This study uses a qualitative approach. The data were collected through questionnaires and literature study. The result showed that the majority of Muslims from various countries consider halal tourism branding important and influence their choice of the city they will visit.