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All Journal Jurnal Ilmu Sosial dan Humaniora Jurnal Pariwisata Pesona Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT) JURNAL ILMIAH MANAJEMEN & BISNIS Holistic Journal Of Management Research Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Pengabdian Kepada Masyarakat Universitas Bangka Belitung Masyarakat, Kebudayaan dan Politik IJBE (Integrated Journal of Business and Economics) AFEBI Economic and Finance Review AFEBI Management and Business Review Society Jurnal Samudra Ekonomi dan Bisnis Journal of Indonesian Tourism, Hospitality and Recreation Jurnal Ilmu Manajemen dan akuntansi Terapan (JIMAT) EconBank : Journal Economics and Banking Jurnal Darma Agung Economics and Digital Business Review Prima Abdika: Jurnal Pengabdian Masyarakat Indonesian Journal of Dedication and Educations Tematik
Nanang Wahyudin
Universitas Bangka Belitung
Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Social Sciences Other

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Kualitas Pelayanan Puskesmas Lubuk Besar Dengan Pendekatan Importance Performance Analysis (IPA) dan Customer Satisfaction Index (CSI) Nanang Wahyudin; Masriyatun Masriyatun; Maya Yusnita
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 8 No. 3 (2022): JABM Vol. 8 No. 3, September 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.3.891

Abstract

This study aims to analyze the level of expectation and level of performance to determine the level of conformity and indicators that are the main priority for improvement and patient satisfaction to improve service quality and satisfy patients at the Lubuk Besar Public Health Center. This study uses a quantitative descriptive approach. Sampling was determined by the purposive sampling technique with a total of 100 respondents. Data collection techniques using questionnaires and interviews. The analysis used is Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI). The results showed that the analysis of the IPA method at the level of conformity of the 5 dimensions of service quality at the Lubuk Besar Public Health Center had a value of 73.74% in the appropriate category only on the responsiveness dimension which was still in the quite especially on the speed and accuracy attributes of doctors treating patients, speed and friendliness of administrative staff, ability to respond and resolve patient complaints. The results of the calculation of the CSI method at the Lubuk Besar Health Center by 70% means that the patient is quite satisfied, but the puskesmas still need to make improvements to the attributes that have low values to improve service quality and satisfy patients. Keywords: service quality, puskesmas, performance, IPA, CSI
The Effect of Income, Savings, Education Level, Number of Household Members, and Household Criteria (Smoker and Non-Smoker) on Household Consumption Expenditure in Sungailiat District Khoirun Nisa; Hidayati Hidayati; Nanang Wahyudin
AFEBI Economic and Finance Review Vol. 7 No. 1 (2022)
Publisher : Asosiasi Fakultas Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47312/aefr.v7i1.485

Abstract

The purpose of this research is to analyse and determine the effect of income, savings, education level, number of household members, and household criteria (smoker and non smoker) on household consumption expenditure in Sungailiat District. This study relied on primary data from 100 household in Sungailiat District. Data analysis was performed with multiple linier regression. The results demonstrated and partially income, number of household member, and household criteria (smoker and non-smoker) had a positive and significant effect. Savings showed a negative and significant effect. Meanwhile, education level provided a positive and insignificant effect. Simultaneously income, savings, eduation level, number of household member, and household criteria (smoker and non-smoker) affected household consumption expenditure in Sungailiat District. On average, Sungailiat District residents use nearly all of their earnings on consumption. Most consumption expenditures are made to meet food needs. Household with smoker spend more money on consumption than non-smokers.
Peningkatan Daya Saing UMKM melalui Financial Technology dan Digital Marketing Darus Altin; Nanang Wahyudin
Jurnal Samudra Ekonomi dan Bisnis Vol 14 No 2 (2023): JSEB
Publisher : Fakultas Ekonomi Universitas Samudra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33059/jseb.v14i2.6608

Abstract

The research purpose is to produce a model for increasing the competitiveness of micro, small and medium enterprises (MSMEs) through financial technology and digital marketing in Pangkalpinang City. 60 SMEs were selected as a sample using accidental sampling. Data was collected through observation and interview methods. Data analysis used a mixed method which is a combination of qualitative and quantitative methods, including validity and reliability tests, descriptive analysis, qualitative data analysis, and important performance analysis (IPA). The results show that the performance of MSMEs in implementing financial technology and digital marketing has met expectations, so that MSMEs can improve their service quality dimensions. This research is expected to contribute ideas to Pangkalpinang City government regulations in increasing the competitiveness of MSMEs in the current and future Covid-19 pandemic era.
Importance Performance Analysis of MSME’s Digitalization Strategy to Increase Competitiveness Post COVID-19 Nizwan Zukhri; Nanang Wahyudin; Maya Yusnita
AFEBI Management and Business Review Vol. 8 No. 1 (2023): June
Publisher : Asosiasi Fakultas Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the post-Covid-19 situation, the Micro, Small and Medium Enterprises (MSME) sector needs serious attention from the government because it is the largest contributor to GDP and can be a factor in labor recruitment. To revive the performance of MSMEs in Pangkalpinang City which experienced a slump as a result of the Covid-19 pandemic, this study aims to produce a model for increasing the competitiveness of MSMEs globally during the Covid-19 pandemic as an effort to revive MSMEs through financial technology, digital marketing and digital leadership in MSMEs. in the city of Pangkalpinang, Bangka Belitung Islands, Indonesia. This research uses mixed research methods which is a combination of qualitative and quantitative research methods with the number of samples in this study is 100 respondents who are SMEs in Pangkalpinang City. The sampling technique in this research is accidental sampling. The analysis used is Importance Performance Analysis (IPA). The results of the study show that the implementation of financial technology, digital marketing and digital leadership on MSMEs in Pangkalpinang City is expected to be accelerated, this can be seen from the results of research which show that the majority of MSMEs have implemented financial technology such as mobile payments and digital banking. The analysis used is Importance Performance Analysis (IPA). The results of the study show that the implementation of financial technology, digital marketing and digital leadership on MSMEs in Pangkalpinang City is expected to be accelerated, this can be seen from the results of research which show that the majority of MSMEs have implemented financial technology such as mobile payments and digital banking. The analysis used is Importance Performance Analysis (IPA). The results of the study show that the implementation of financial technology, digital marketing and digital leadership on MSMEs in Pangkalpinang City is expected to be accelerated, this can be seen from the results of research which show that the majority of MSMEs have implemented financial technology such as mobile payments and digital banking.
PENDAMPINGAN MASYARAKAT DESA AIR ANYIR MELALUI PEMANFAATAN POTENSI LOKAL “LIDI NIPAH” Darman Saputra; Dini Oktariani; Nanang Wahyudin; Christianingrum Christianingrum
Indonesian Journal of Dedication and Educations Vol. 1 No. 1 (2022): Volume 1 Nomor 1 Tahun 2022
Publisher : Universita Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/ijde.v1i1.6

Abstract

Abstract : The Merdeka Campus Competition Program (PKKM) is a form of Merdeka Campus acceleration to encourage higher education transformation and innovation on the basis of study programs so that learning is 4.0. There are many problems and obstacles for MSMEs in developing to compete and differentiate products sold from products from outside Bangka Belitung. Therefore, it is necessary to carry out Community Service (PKM) activities to overcome this. PKM activities have been carried out to the COMMUNITIES of Air Anyir Village, Bangka Regency. Business Motivation Socialization Training The theme of this outreach is "Reviving the Spirit of Entrepreneurship". This training is carried out so that the residents of Air Anyir Village are able to record and receive money properly, manage business finances, business financial conditions, provide marketing management insight and also entrepreneurial knowledge to increase partner insight. Product Packaging Training With this training, it is hoped that this training will be useful for the residents of Air Anyir Village in increasing their knowledge and abilities about making packaging for a product.
Pendampingan Masyarakat Sekitar Kawasan Hutan Produksi Kotawaringin Kabupaten Bangka Ari Agung Nugroho; Wenni Anggita; Nanang Wahyudin
Indonesian Journal of Dedication and Educations Vol. 1 No. 2 (2022): Volume 1 Nomor 2 Tahun 2022
Publisher : Universita Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/ijde.v1i2.8

Abstract

Forest implementation as a national developmentasset is very beneficial for life and livelihood. Participation in thelevel of community involvement in the empowerment processaround the Kotawaringin forest area, Bangka Regency, BangkaBelitung Islands Province, as well as an effective communityempowerment strategy or in accordance with the socio-culturalconditions of the community around the forest area have thepotential to improve community welfare and forest sustainability.Empowering local communities aims to determine theimplementation of effective community empowerment models andstrategies for communities living around forest areas inaccordance with local conditions and potential. The communityempowerment method used is the formulation of effectivecommunity empowerment models and strategies for communitiesaround forest areas by planting hybrid coconuts that are inaccordance with local conditions and potential. Various stageswere carried out in empowering the community in the first forestarea, in the form of raising awareness by providing understandingto the community through socialization activities regarding themanagement of production forest areas. The next stage ofplanning is by involving the community in compiling activityprograms for production forest groups, community participationbecomes a learning medium for the community in compiling anactivity program. The results of this empowerment activity areseen from an economic perspective, namely that the communitycan improve the family economy by utilizing forest areas asbusiness products and utilizing production forest areas. Whenviewed from an educational perspective, it is in the form ofincreasing the capacity of human resources, community welfarein maintaining and preserving forest areas. And when viewedfrom a social perspective, namely the creation of cooperation andmutual cooperation between village communities in maintainingand utilizing production forest areas. The expected output incommunity empowerment will be input for communityempowerment around production forests in Kotawaringin, BangkaRegency.
RUMAH PENDIDIKAN DAN REVOLUSI MENTAL UNTUK FAKIR MISKIN DAN ANAK YATIM PIATU GUNA MENCERDASKAN ANAK BANGSA Echo Perdana Kusumah; Maya Yusnita; Nanang Wahyudin
Jurnal Pengabdian Kepada Masyarakat Universitas Bangka Belitung Vol 3 No 2 (2016): Jurnal Pengabdian Kepada Masyarakat Universitas Bangka Belitung
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/jpu.v3i2.153

Abstract

Pendidikan mempengaruhi aspekaspek kehidupan manusia mulai dari segi ahlak, moral, pengetahuan hingga penghidupan seseorang di masa depan. Oleh karena itu pendidikan seharusnya menjadi salah satu prioritas utama dalam pembangunan, karena tingkat pendidikan masyarakat sangat mempengaruhi kualitas sumber daya manusia di suatu negara yang berdaulat. Sebagian diantara masyarakat Indonesia mengalami kemiskinan yang cukup memprihatikan sehingga terjadinya mata rantai pendidikan yang terputus. Oleh karena itu dengan adanya kegiatan IbM (IPTEK bagi Masyarakat), penulis mencoba berinisiatif untuk membuat sebuah wadah pembelajaran yang disebut Rumah Pendidikan dan Revolusi Mental bagi mereka yang kurang beruntung karena tidak memiliki orang tua, putus sekolah karena kekurangan biaya dan sebagai tindakan preventif dalam rangka menurunkan gejala vandalisme dan kriminalisme di Desa Balunijuk, Provinsi Kepulauan Bangka Belitung, Indonesia. Rumah Pendidikan dan Revolusi Mental yang penulis sediakan dibuat dengan beberapa kluster kompetensi yang dimiliki oleh peserta dengan jumlah maksimal 20 peserta dan batas waktu efektif dua bulan. Metode observasi lapangan, wawancara dan survei langsung digunakan untuk mendapatkan gambaran deskriptif kualitatif dankuantitatif serta uji Wilcoxon dengan aplikasi SPSS versi 22 untuk mengetahui nilai kemampuan ilmu komputer sebelum dan sesudah pelatihan para peserta. Program ini diharapkan dapat meningkatkan kualitas sumber daya manusia masyarakat perdesaaan dan memberikan kontribusi terhadap literatur pendidikan dalam bentuk publikasi ilmiah.
ANALYSIS OF PUBLIC SATISFACTION IN DPMPTSP NAKER OF PANGKALPINANG CITY Devi Valeriani; Dian Prihardini Wibawa; Aning Kesuma Putri; Nanang Wahyudin
AFEBI Management and Business Review Vol. 3 No. 2 (2018): December
Publisher : Asosiasi Fakultas Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47312/ambr.v3i2.200

Abstract

The quality of public service performance has a broad impact in various parts live, especially to achieve public welfare. Therefore the efforts to improve public services must be conducted continuously by  Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu dan Tenaga Kerja (DPMPTSP NAKER) of Pangkalpinang. The Efforts to improve the quality of services must be conducted jointly, integrated, programmed, directed, and consistent by paying attention to the needs and expectations of the public, so that the services provided to the community can be given appropriately, quickly, cheaply, openly, simply and easily implemented. The purpose of the Community Satisfaction Index Survey preparation is to find out the performance of DinasPenanaman  Modal Pelayanan Terpadu Satu Pintu dan Tenaga Kerja of Pangkalpinang which will be used as a basis for making and establishing policies in order to improve the quality of public services.The Survey of Community Satisfaction Index (IKM) is made refers to the provisions of  Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Republik Indonesia Number 14 Year2017 concerning Guidelines for Preparing the Community Satisfaction Survey of Public Service  Providers Units of at least 9 SKM Elements. The respondents of the survey were the people who were applying for licensing at DPMPTSP NAKER of Pangkalpinang amounted to 224 people. The Community Satisfaction Index Survey is collaborating with University of Bangka Belitung through the Institute for Research and Community Service (LPPM), which is formulated through a cooperation agreement with the service provider of Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu dan Tenaga Kerja of Pangkalpinang.Based on the results of the IKM survey with 9 elements, obtained the value of the service element which has the lowest value is the element of Requirement (U1) with a value of 3.193 and the element that has the highest value is the Cost / Tariff (U4) of 3.767. The community satisfaction survey in the DinasPenanaman Modal Pelayanan Terpadu Satu Pintu dan Tenaga Kerja of Pangkalpinang with a weighted NRR of 3.374 was converted into the public satisfaction index at a service unit of 84.36, which was categorized into B or good.Keywords: Community Satisfaction Index, Public Satisfaction, Public Service
PELATIHAN MASK FOR MONEY SEBAGAI CARA BERTAHAN DI ERA PANDEMI Wenni Anggita; Nanang Wahyudin; Ineu Sulistiana
TEMATIK Vol 3, No 2 (2021): Desember (2021)
Publisher : TEMATIK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/tmt.v3i2.3750

Abstract

Pemakaian masker adalah kebutuhan dasar bagi kita di era pandemic covid-19 untuk mengurangi penyebaran virus tersebut. Kenyamanan pemakaian masker tersebut sangatlah penting demi kenyamanan si pemakai agar dapat terus dipakai dan menjaga protokoler Kesehatan yang telah ditetapkan Pemerintah. Bentuk masker yang berbeda-beda pula membutuhkan beberapa perlengkapan bantuan guna kenyamanan si pemakai yang salah satunya adalah konektor masker. Konektor masker ini dibuat dengan beberapa bahan antara lain manik-manik dan pengait untuk menghubungkan langsung dengan masker. Dengan adanya fenomena seperti ini, tim pengabdian dari Universitas Bangka Belitung menjalin Kerjasama dengan ibu-ibu dari desa tanjung gunung kecamatan pangkalan baru kabupaten bangka tengah melakukan pendampingan pembuatan konektor masker dengan harapan dapat membantu perekonomian masyarakat setempat dengan menghasilkan uang tambahan dari penjualan konektor masker tersebut.Teknik dan metode yang digunakan dalam keiatan pengabdian ini adalah dengan  memberikan pelatihan dan pendampingan pembuatan konektor masker sampai dengan pengemasan dan penjualan produk. Pada saat pelatihan pembuatan masker, pelatih berasal dari tim pengabdian UBB sendiri dan juga di damping oleh salah satu warga yang sduah mahir dalam pembuatan konektor masker. Sedangkan untuk pendampingan, dilakukan dari awal sampai dengan pembuatan pembukuan sederhana untuk penjualan produk tersebut. Hasil dari kegiatan Pengabdian kepada Masyarakat yaitu terjualnya produk konektor masker ini hingga dapat keuntungan yang nantinya akan dijadikan modal lagi untuk produk-produk yang lebih kreatif lainnya.
Perbandingan Pengaruh Atribut Iklan Viral yang Dipilih Terhadap Belanja Perilaku Generasi Milenial - Studi Empiris Megra Maulana; Nanang Wahyudin
Economics and Digital Business Review Vol. 5 No. 1 (2024): Agustus - January
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v5i1.975

Abstract

This study aims to evaluate how specific viral advertising elements affect Millennial consumers' purchasing decisions. We completed these two stages to reach our goal: The authors' initial step involved figuring out how the chosen features affected consumers' overall buying habits. Additionally, in the second phase, the effects of two research initiatives will be compared: ABSOLUT's viral campaign and 4KA's guerilla efforts. 360 respondents filled out a questionnaire about a sample of young clients, which provided the data for the analysis. The collaborative and cooperative millennial generation (1975-2000) Technology should only be used for passionate values and adventurous activities. The eight characteristics listed in the survey section of the questionnaire were innovation, relevance, aesthetics, clarity, comedy
Co-Authors Aning Kesuma Putri, Aning Kesuma Ari Agung Nugroho Christianingrum Darman Saputra Darman Saputra Darus Altin Devi Valeriani Dian Prihardini Wibawa Dini Oktariani Dini Oktariani Dony Yanuar Dwi Haryadi Echo Perdana Kusumah Erita Rosalina Faisal Akbar, Muhammad Fournita Agustina Hidayati Hidayati Ibrahim Ibrahim Ineu Sulistiana Khadijah Khadijah Khairiyansyah, Khairiyansyah Khoirun Nisa Masriyatun Masriyatun Maya Yusnita Maya Yusnita Maya Yusnita Maya Yusnita Megra Maulana Nela Kristiana Nizwan Zukhri Novita Herlissha Padlun Fauzi Rati Purwasih Reniati Reniati Sandy Pratama Sri Handayani Sugiharti Sugiharti Tri Utami Wenni Anggita Zahri, Tsulis Amiruddin