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All Journal Jurnal Keuangan dan Bisnis ANALISIS Jurnal Abdimas Musi Charitas Jurnal Keuangan dan Bisnis
Florentinus Heru Ismadi
Universitas Katolik Musi Charitas
Humanities Computer Science & IT Economics, Econometrics & Finance Education Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences

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CHARACTER BUILDING DAN BAHASA INGGRIS DI MEDIA SOSIAL SISWA SEKOLAH VOKASI DI NEW NORMAL ERA Ega Leovani; Catharina Clara; Florentinus Heru Ismadi; Anselmus Inharjanto; Yohanes Heri Pranoto
Jurnal Abdimas Musi Charitas Vol. 6 No. 1 (2022): Jurnal Abdimas Musi Charitas Vol 6, No. 1, Juni 2022
Publisher : Universitas katolik Musi Charitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (434.945 KB) | DOI: 10.32524/jamc.v6i1.508

Abstract

In facing the new normal era, one of the things that must be improved by vocational school students is soft skills in the field of management, namely character building, as well as preparation for entering the online-oriented world of work is increasing the use of English in social media, especially to become independent entrepreneurs. This is the purpose of the service activities carried out by the UKMC team which were carried out at the SMK Xaverius Palembang vocational school on April 22, 2022 and May 13, 2022. The activity begins with understanding the material through lectures, followed by training and practice in class both individually and in groups. . The final result that is expected is that Xaverius Palembang Vocational School students can recognize personal characters through character building and use good English in social media so that they can become provisions in preparing for a better future.
Pengaruh Kepuasan Terhadap Loyalitas Konsumen Dengan Switching Cost Sebagai Variabel Moderasi Florentinus Heru Ismadi
Jurnal Keuangan dan Bisnis Vol. 20 No. 2 (2022): Jurnal Keuangan dan Bisnis Volume 20 Nomor 2 Oktober 2022
Publisher : Universitas Katolik Musi Charitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32524/jkb.v20i2.690

Abstract

Consumers will give loyalty because they are satisfied with the service they receive or consumers will switch services because they hope to find better service than what they have received. To switch to another service, a consumer must incur a switching cost. To explore this, a study was conducted at the Panti Rapih Hospital in Yogyakarta. The analytical method used is descriptive verification, so that the research analysis will produce a description of the research variables, the profile of the respondents, and the proof of the hypothesis. The effect of the moderating variable was processed by Moderation Regression Analysis (MRA). This study found that when the switching cost variable is controlled, there is a very strong influence of satisfaction on patient loyalty. When switching costs are included as an intervening variable, there is a change in the strength of the influence of satisfaction on patient loyalty. The lower the level of switching costs experienced by the patient, the weaker the influence of satisfaction on patient loyalty. Therefore, in order to maintain customer loyalty, this element of switching costs should be paid more attention to.
PRAKTIK BAHASA INGGRIS KONTEKSTUAL SERTA MANAJEMEN STRES PADA PEMBELAJARAN TATAP MUKA ERA KENORMALAN BARU Heri Pranoto; Anselmus Inharjanto; Ega Leovani; Catharina Clara; Florentinus Heru Ismadi
Jurnal Abdimas Musi Charitas Vol. 6 No. 2 (2022): Jurnal Abdimas Musi Charitas Volume 6, Nomor 2, Desember 2022
Publisher : Universitas katolik Musi Charitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32524/jamc.v6i2.755

Abstract

The initial process of face-to-face learning that occurs at the beginning of the school year requires adequate preparation both physically and mentally for students. Not infrequently the initial process causes stress and eventually triggers conflict, both between individuals and groups. On the other hand, learning must continue and the competency of the predetermined subject does not experience problems in being delivered. The purpose of this PKM activity is to integrate 2 materials in one flow of activity: stress management with one of the lessons, namely English. Activities are scheduled in 4 meetings with seminary students in Rethorica A and B classes as participants. Total participants were 33 people. The results of the activity showed positive results and responses from all participants which were shown from the pretest and posttest scores and the feedback questionnaire. The experience of learning contextual English and awareness of the causes and effects of stress can provide meaningful input from the learning process and self-management for prospective priests.
Pengaruh Kepuasan Terhadap Loyalitas Konsumen Dengan Switching Cost Sebagai Variabel Moderasi Florentinus Heru Ismadi
Jurnal Keuangan dan Bisnis Vol. 20 No. 2 (2022): Jurnal Keuangan dan Bisnis Volume 20 Nomor 2 Oktober 2022
Publisher : Universitas Katolik Musi Charitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (286.627 KB) | DOI: 10.32524/jkb.v20i2.690

Abstract

Consumers will give loyalty because they are satisfied with the service they receive or consumers will switch services because they hope to find better service than what they have received. To switch to another service, a consumer must incur a switching cost. To explore this, a study was conducted at the Panti Rapih Hospital in Yogyakarta. The analytical method used is descriptive verification, so that the research analysis will produce a description of the research variables, the profile of the respondents, and the proof of the hypothesis. The effect of the moderating variable was processed by Moderation Regression Analysis (MRA). This study found that when the switching cost variable is controlled, there is a very strong influence of satisfaction on patient loyalty. When switching costs are included as an intervening variable, there is a change in the strength of the influence of satisfaction on patient loyalty. The lower the level of switching costs experienced by the patient, the weaker the influence of satisfaction on patient loyalty. Therefore, in order to maintain customer loyalty, this element of switching costs should be paid more attention to.
KETIDAKSETARAAN GENDER DI TEMPAT KERJA : TINJAUAN MENGENAI PROSES DAN PRAKTEK DALAM ORGANISASI Ega Leovani; Florentinus Heru Ismadi; Candra Astra Terenggana
ANALISIS Vol. 13 No. 2 (2023): ANALISIS VOL. 13 NO. 2 TAHUN 2023
Publisher : FACULTY OF ECONOMICS AND BUSINESS FLORES UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37478/als.v13i2.3118

Abstract

This article aims to examine more broadly the extent of gender inequality in processes and practices covering a wide range of areas ranging from performance evaluation, compensation, and leadership opportunities, to sexual harassment in organizations. This literature review makes it possible to review the factors that facilitate and hinder gender equality in the workplace. The review identifies gaps in the literature review provides suggestions for future research and highlights practical implications for organizations aiming to reduce gender inequality and value gender equality in organizations.
Co-Authors Anselmus Inharjanto Catharina Clara Heriyanto Heriyanto Leovani, Ega Yohanes Heri Pranoto